Back

Randall Reed's Planet Ford - Service Center

Humble, TX

4.3
966 Reviews

966 Reviews of Randall Reed's Planet Ford - Service Center

Sort by
September 12, 2019

Repaired my F350 In the time promised I took my Ford F350 in for service and to check out why the front end was jumping whenever I reached speed over 50 MPH. Amanda Wade quickly determined More

by KenS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2019

Amanda made it very easy and explained what I need to know. Amanda was very helpful and made the experience seamless. She helped me once before and was great working with her. She contacted me the next day to m More

by Marilyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2019

alternator I called Planet Ford service because my truck alternator went out while on the road. Spoke with Amanda Wade and she assured me it will be taken care o More

by thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2019

Quick, reliable service Great service center! Friendly and knowledgeable! Took care of every need and concern in a timely manner. Repaired correctly the first time! Will defi More

by Happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2019

Excellent Customer Service I took my car into Randall Reed's Planet Ford dealership because of a recall I received and upon arriving, I was greeted and my work order was prepare More

by Badmamahall
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2019

Great customer service I brought my truck in with an issue and it was handled efficiently and effectively with great customer service. I had a question on something, but it More

by Magister Dux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Stapp
September 09, 2019

purchase & mount nedw tires The service and the courtesies that I received on my F150 was top notch and I price that a paid for my new set of tires was very competitive More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Stepp, John 'JT' Thomas
September 07, 2019

Service Took my truck to check out a engine light. Left it for three days never communicated with me to let us know how it’s going on the third day I called More

by Nelly Ruiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Perry Winkfield
Nov 05, 2019 -

Randall Reed's Planet Ford responded

Nelly, thank you for taking tie to share your feedback. Our customer's total satisfaction is always our top priority. We have share your review with our management team to look further into this matter. Should you have any additional details you would like to share, we invite you to e-mail social@planetford59.com.

September 06, 2019

Great Job Excelente servicio , muy amables y al pendiente de lo que necesitamos muchas gracias por su ayuda ! Es un placer estar en la agencia el personal siemp More

by Gustavo Cadena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Jones
September 06, 2019

Great service Quick service. Was done with high quality and exactly the way I wanted it done. Everyone was super friendly. Will be coming back! It was great! More

by Grantmg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Garrow
...
91
...