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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,365 Reviews

1,365 Reviews of Randall Reed's Planet Ford - Service Center

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July 18, 2023

Jarrod was awesome. He kept me posted with updates on my order. Communication was great. More

by mnezbcruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Lona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrod Williams
July 16, 2023

Kelli my service advisor at Randall Reed ford. kept me well informed on the progress of my truck….My ford motor company advisor was very little help, she was always asking me ,about my how the rep More

by RWEED002
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell. 5 star
July 16, 2023

Lyndi and Rodney were both professional and helpful. They were very attentive and took care of my truck and reminded me of some items that needed attention. My truck came back within a short period of t More

by Mjnlln@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyndi Walker
July 16, 2023

They did the work in a fast and professional manner. I have always trusted the people at the Humble Quick Lane. More

by TEX_SOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Waller
July 16, 2023

NIGHTMARE! !!!! WILL NEVER GO BACK TO THAT NIGHTMARE. FOR SERVICE OR TO BUY A VEHICLE.. More

by larryandremyreed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The people we delt with are not on here.....
July 16, 2023

They took great care of me I will only shop there from now on. Thank you More

by bjones3076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

They provide quick and honest work at a great price. Thank you Kelli for keeping my car running! More

by HERO2XERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
July 15, 2023

Ms. Kelli my Service Tech was amazing to work with. She ensured everything was 100% complete and ready before I came to get my truck. Ms. Kelli is the best Service Tech I have ever had anywhere! More

by JSTOOLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelli , John 'JT' Thomas, Brian Smith
July 15, 2023

Planet Ford is pure class from the second you walk through the doors till the second you walk out to your car. The service agent was thorough and knowledgeable. The technician took great care of my ca More

by furnaceman48154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Znidarsic
July 15, 2023

Appointments easy to set up. ... Service advisors always reliable, personable and professional. The whole place runs like clockwork! More

by BCDURBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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