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Randy Kuehl Honda
Cedar Rapids, IA
5,033 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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5,033 Reviews of Randy Kuehl Honda
October 08, 2021
As always, the service dept. was outstanding. John Geiger was on the problem immediately and had it diagnosed very quickly. The service guys had the work done in less time than I expected. I ALWAYS have a po was on the problem immediately and had it diagnosed very quickly. The service guys had the work done in less time than I expected. I ALWAYS have a positive experience at Kuehl Honda and my 2011 Honda with over 185,000 miles is a champ. More
by TBERRY4974
Employees Worked With
John Geiger
Verified CustomerOctober 08, 2021
Really good service. I have no complaints. If I do think of something they can do to improve, I will certainly let them know. of something they can do to improve, I will certainly let them know. More
by jimjac63
Employees Worked With
Paul Thulin, Chris Busch, David McCuskey, John Geiger, Blake Jones
October 06, 2021
Amazing service department! We scheduled the appointment in advance which made everything that more easier for me. Paul even made my wife feel welcomed and personally had the CRV parked up front for her. in advance which made everything that more easier for me. Paul even made my wife feel welcomed and personally had the CRV parked up front for her. More
by Honda Guy
Employees Worked With
Paul Thulin, Chris Busch, David McCuskey, John Geiger, Blake Jones
October 05, 2021
Scheduled an appointment to view a used car. They knew we were coming in to view and test drive the car. As we are pulling in, we see the car being test driven by someone else during our appointment time slo were coming in to view and test drive the car. As we are pulling in, we see the car being test driven by someone else during our appointment time slot. Talk about being angry (1.5 hour drive there), but we decided to give it a chance anyway. Test drove the car and the only issue was the brakes were spongy which is generally, but not always indicative of needed the lines bleed or new pads or shoes. I was told that it went through their inspection process and the brakes weren't flagged, but I knew better. Think they would take a bit off knowing the brakes needed fixed? Nope, but again generally a cheap repair. Our salesman, I won't get a car from him again if it was free. The car ended up needing a master cylinder, new rear calipers and work done to the E-Brake. Messaged our salesman in hopes they would respond and no response whatsoever. Customer service at it's finest. Never again. I should have known better. Was tired and looking at cars and settled. Worst decision ever. Our finance manager was great though. More
by KOPF99
Employees Worked With
Dan Quinby, Jason Tedford, Christopher Kaegbein
