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Randy Kuehl Honda

Cedar Rapids, IA

4.8
5,032 Reviews

4835 Edgewood Rd NE

Cedar Rapids, IA

52411

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5,032 Reviews of Randy Kuehl Honda

October 04, 2021

Best dealership I have done business with anywhere I’ve lived. Friendly, fast service and no nonsense sakes make buying and service here first class. More

by Stacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Dirks, John Geiger
October 02, 2021

Brand new car with factory defect, leaking water into cabin under seats, staining rear seats plus who knows what else after sitting 200 days with water intrusion. Will not replace seat. Allegedly working More

by JOSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Thulin, Dan Quinby
Oct 04, 2021 -

Randy Kuehl Honda responded

Josh, This is an unfortunate situation for both parties. We diagnosed the issue with the Civic. And had the rear window resealed per American Honda Motor Company repair process. Our Honda Rep was informed of the concerns you had and declined to participate outside of repairing the issue with the rear window seal. I would encourage you to continue to work with American Honda Customer Service as they will reach out to Randy Kuehl Honda for repair procedures taken. Unfortunately since American Honda holds the warranty on the vehicle we can only complete the repair per their instruction. I would be more that happy to address the issue with your seats and the interior trim piece. Please call in at your convenience and schedule a time to drop the car off and we would again be happy to provide you a loaner. Thank you Josh. Paul Thulin Parts and Service Director

October 01, 2021

Easy to make appointments, great service and excellent communication. The car wash and attention to detail is very much appreciated! More

by kvancleve0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Thulin, Chris Busch, David McCuskey, John Geiger, Blake Jones
October 01, 2021

We came in knowing what we were going to buy, if we were going to buy a Honda. Jon showed us what we wanted to see and didn't push anything that we weren't interested in. Mike in Finance made the process More

by Jeremiah Fields
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marsack, Jon Dugan
September 30, 2021

Service and parts always go above and beyond! New building is sweet, best facility in town by far!!! More

by HondaFreak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Thulin, Chris Busch, David McCuskey, John Geiger, Blake Jones
September 29, 2021

Randy Kuehl Honda makes service a pleasant experience. Great service, friendly staff and a comfortable environment to wait. More

by SUEWILKINSON116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger
September 28, 2021

This is my 3rd CRV that I have bought from Randy Kuehl it is an awesome dealership. My last 2 CRV I have dealt with Chanin Dirks, will not deal with anyone else. He did a fantastic job. They did not have the More

by Bob Brooker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Dirks
September 28, 2021

I am always satisfied with the service at Honda. Some of the pricing has increased in the last years. I love the free car wash I occasionally receive:) More

by DKFROST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger, Blake Jones
September 28, 2021

Timely service, Nice environment to sit around while waiting on the service to complete. Good people to work with. More

by KAMUPATHYR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who helped me
September 27, 2021

I always feel comfortable having Randy Kuehl Honda service my Accord. They answer all my questions and explain things very clearly. I think they have my best interests in dealing with my car. Th More

by sacampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Jones
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