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Randy Kuehl Honda

Cedar Rapids, IA

4.8
5,032 Reviews

4835 Edgewood Rd NE

Cedar Rapids, IA

52411

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5,032 Reviews of Randy Kuehl Honda

August 07, 2021

We had a great experience with Jon! He is very knowledgeable and went out of his way to find us the car color we wanted. More

by Michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Dugan
August 06, 2021

Buying our new Honda Accord Hybrid from this dealership was a breeze. Our salesperson, Breck Calame, worked very patiently and diligently with us, without pressuring us in any way, to get us the car that w More

by Lulu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breck Calame
August 06, 2021

The service advisors are professional. John Geiger, who greeted me at the door, was extremely friendly. I am happy with the service that I received at Randy Kuehl Honda. More

by MARIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger
August 06, 2021

John was very friendly and professional. He was knowledgeable about the vehicles on the lot. He took his time with us but was respectful of our time. More

by NEUBS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Dugan
August 05, 2021

Great experience!x x x x x x x x x x x x x x x x x x x x Great experience! x x x x x x x x x x x x x x x x x x x x x x x x x x More

by Just Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McCuskey
August 05, 2021

Randy Kuehl Honda always gets me in on short notice and makes servicing my vehicle a breeze. The service department always has good communication and friendly service. More

by Tom S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger
August 04, 2021

Extremely helpful and supportive. Dan Quinby and Jon Dugan We’re great in helping us fine the right car to meet my daughters needs and at the right price. More

by Latebockhorst
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Dugan
August 04, 2021

I always prefer them for my vehicles service. They are awesome. Very professional and quality service. Best in Cedar Rapids. John, took wonderful care of my car. More

by RS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger
August 04, 2021

We love our new Ridgeline truck from Randy Kuehl Honda. We were looking for a truck that was practical, but also one that was comfortable and quiet on the road. We were notified when this truck became av More

by Carolyn.cys
Recommend Dealer
Yes
Employees Worked With
Mike Marsack, Jon Dugan
August 04, 2021

Went for an oil change scheduled a week out. They did it have my oil filter when I brought my car in. They didn’t tell me and when I kept asking they kept saying they were working on it 2-1/2 hours later I More

by AWAGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Busch
Aug 13, 2021 -

Randy Kuehl Honda responded

Hello Wagel's, We appreciate you giving us the opportunity to service your Toyota and hope we can continue to do so in the future. I did review your vehicle history and we have serviced your vehicle in the past. Instead of waiting for the vehicle to arrive to order the oil filter, we should do a better job of planning ahead so the filter is present when the vehicle arrives for the service. It also appears we had to inspect a tire that you have had issue with loosing air, are you still having issue with the tire? I reviewed your invoice and it shows a 10% discount on the service that the service advisor applied as a result of your inconvenience. Thank you for taking the time to complete the review. We hope we can continue to service your Toyota in the future!! Paul Thulin Parts and Service Director

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