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Randy Kuehl Honda

Cedar Rapids, IA

4.8
5,032 Reviews

4835 Edgewood Rd NE

Cedar Rapids, IA

52411

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5,032 Reviews of Randy Kuehl Honda

July 27, 2021

Experienced only top customer service, and our salesperson was very friendly and knowledgeable. I would refer my family and friends anytime, and we love our suv !! More

by PSHEDEK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McGlumphry
July 26, 2021

I went there for an oil change and they performed it in a reasonably quick amount of time. The salesman took some time to answer questions on some of the floor models since I enjoy looking at the vehicles to More

by TRAVELER185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McCuskey
July 26, 2021

Chris is an excellent sales rep. Very thorough in explaining everything about my car. He got everything downloaded & ready for my uses! Very good explaining all the features of my car! 🙂 More

by CARGO111110
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Kaegbein
July 24, 2021

Excellent, they were able to repair instead of replacing the torque converter, saving me about $2000! Very thankful and you can be assured that they have your best interest. More

by honda owner 2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Thulin, Chris Busch, David McCuskey, John Geiger
July 24, 2021

Chris was very helpful with answering any questions and very personable to me and my family! My family and I would go back to him in the future! More

by Anna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Kaegbein
July 24, 2021

Good selection of vehicles for these covid/chip times. Salesman Breck super helpful & accommodating. They met the price we wanted. Would recommend them in the future. More

by POLONSKY0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breck Calame
July 24, 2021

Best buying experience We've even had! RKH lives up to their reputation. Mark M was our Consultant and exceeded all expectations.Outstanding experience,finally More

by bmhawki1968
Recommend Dealer
Yes
Employees Worked With
Chris George!, Joel Knutson, Dan Quinby, Mike Marsack, Mark McGlumphry
July 23, 2021

Appointment was originally scheduled for Saturday, it wasn't until I arrived that I was told they wouldn't have enough time to do the work requested and would need to reschedule. A call would have been n More

by nurseschriber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
July 23, 2021

Paid 70 for oil change and tire rotation. Car pulls and tire light came on after service. Called to ask them to make it right and was told tires may be bad when they just showed they passed according to th More

by IOWANHAWK21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David McCuskey
Jul 23, 2021 -

Randy Kuehl Honda responded

Good Morning, I would like to get involved to have the issue with your vehicle resolved. Could you please phone in and ask for the Parts and Service Director so we can start the process to diagnose the issue and provide a solution? Please call the number below and ask for Paul and we will schedule you in right away and diagnose the "pull" and also resolve the tire light issue. Thank you Paul Thulin Parts and Service Director 319-393-5700

July 23, 2021

Everyone was super nice even dealing with me being stressed and hysterical. Work done on my vehicle was done in a timely manner and everything works great. Open and honest about parts being back order More

by liv.villa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Jones
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