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Randy Kuehl Honda

Cedar Rapids, IA

4.8
5,032 Reviews

4835 Edgewood Rd NE

Cedar Rapids, IA

52411

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5,032 Reviews of Randy Kuehl Honda

April 22, 2021

I knew I wanted to purchase a Honda. Channin my salesperson was extremely helpful. Not being familiar with my new vehicle, he took the time to show me many features...after I signed the contract. More

by PSUS222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Dirks, Breck Calame, Jason Tedford
April 22, 2021

As always, this dealership always gives fast and friendly service. They don't try to sell what's not needed, and their prices are fair. More

by Wolfgang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McCuskey
April 22, 2021

Repeated inaccuracies and lack of attention to detail in servicing my vehicle has left me doubting the quality of service I'm getting from this dealer and I have little confidence that this is the best plac More

by ROGEREGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Busch
Jun 02, 2021 -

Randy Kuehl Honda responded

Hello, Were these repeated inaccuracies a result of diagnosis on the same issue you were having with the vehicle? I would like to look into the situation but require some more information to look up your account and figure out what has transpired up to this point. When we diagnose a customer complaint we follow the diagnostic service manual provided by the manufacture that designed and built the vehicle. On a few occasions this does not always provide resolve and an additional visit is needed to complete the repair. In these cases we communicate with the manufacture to provide feedback on the diagnostic process. In some instances the manufacture will participate with the additional repair. I would ask, if you wish, to place a call into the dealership and ask for me if you are interested in continuing a look into this issue you had or are having with your vehicle. I look forward to hearing from you soon. Thank you Paul Thulin Parts and Service Director

April 21, 2021

Tim is a pleasure to work with. We have bought several cars with him. He is honest and straight foward and answers all questions. We refer family and friends to him. He gets a 10 rating from us . Th More

by Golfer1841
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Carson
April 21, 2021

John G. did a great, professional job in getting my vehicle fixed and also on the return visit explaining to me what needs to be done on my part so as not to experience the same issue. More

by slammer0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Geiger
April 20, 2021

Outstanding, the Costumer service was excellent, friendly, i would definitely recommend Randy kuehl Honda and Christpher Kaegbein! Great experience HONDA Thanks again Chris for all!!! More

by CARDOLOPEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Tedford, Christopher Kaegbein
April 20, 2021

I have been friends with the local honda dealership for years. I trust that everything they tell me is the truth unlike other dealerships. They have an amazing Service Department. Prolly due to a fantastic More

by Squirrelmasta75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Thulin, Chris Busch, David McCuskey, John Geiger
April 19, 2021

Sales rep listened to what we were looking for and found something that fit in our price range. The van is in good condition my son is happy with the results. More

by TBADJI37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Kuehl, Jeff Moss
April 18, 2021

Chanin was excellent and made the process simple and fun. They were very accommodating. I had no reason at all to be nervous. I will definitely be a repeat customer. More

by karamerritts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Dirks
April 18, 2021

Tim was so helpful in helping me to purchase my new car. He made the whole process painless and explained things every step of the way. I especially appreciated his honest and non-pushy sales approach. Best More

by KristinM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Carson
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