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Randy Kuehl Honda

Cedar Rapids, IA

4.8
5,072 Reviews

4835 Edgewood Rd NE

Cedar Rapids, IA

52411

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5,072 Reviews of Randy Kuehl Honda

December 11, 2020

Easy to make an appointment. Fast friendly service. Very kind service man. Comfortable waiting area. Love the new building. Worth the money for the service. More

by 1jathomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger
December 10, 2020

Bought my new 2020 odyssey and the service team scratched/ruined my infotainment screen. When it was replaced, it seems like they didnt notice the new one was also scratched. I will be dropping my More

by Mrsellwood15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes, Paul Thulin, Dan Quinby, Jameson Linn
Dec 16, 2020 -

Randy Kuehl Honda responded

Hi Autumn, I understand your frustration in this matter. The display we installed still had the factory protective covering on the display when the vehicle was returned to you and unfortunately must have been compromised under that covering. Randy Kuehl Honda will get another display installed in your Odyssey, again with the protective covering from the factory intact. We look forward to resolving this issue to your complete satisfaction and will see you soon so we can get your display replaced. Thank you, Paul, Parts and Service Director

Dec 16, 2020 -

Mrsellwood15 responded

I have had a great experience so far. Everyone seems willing to help me out with this issue! I hope this can be resolved soon! Love my new odyssey!

December 09, 2020

Outstanding customer service! Accommodated a tight schedule, took care of problem and had me back on the road in record time. Friendly and professional staff! More

by SHERMAN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Geiger
December 09, 2020

Love the new location and the new look. More modern, and more room Be nice when it is cold to have a few more displays inside to view. Your service is more on the expensive side. I have been a Honda o More

by 26.2TROYNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not know, everyone had a mask
December 09, 2020

The new dealership is beautiful! Easy to find, clean in and out! Jeff Moss was an excellent salesman! He let us drive a few cars, and did not put any pressure on us! Overall a great experience! Lisa More

by LRAINMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Moss, Jameson Linn
December 09, 2020

Tim was very helpful and informative! Friendly and knows a lot about Honda’s. This is the second vehicle I have purchased now from him. More

by Madeleine71189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Carson
December 08, 2020

We bought a new CR-V. Tim was very helpful and patient and took a lot of time familiarizing us with our new vehicle. After we made the purchase there was one issue that came up that I wasn’t satisfied wi More

by Mike
Recommend Dealer
Yes
Employees Worked With
Tim Carson, Jason Tedford, Jameson Linn
December 08, 2020

We walked into the dealership a few months ago and spoke with Tim. We drove a CRV and didn't make a decision at that time. Tin was wonderful keeping in touch. We were very happy with Tim. More

by SNICKERS308
Price
Recommend Dealer
Yes
Employees Worked With
Tim Carson, Jason Tedford, Jameson Linn
December 08, 2020

Brought my 2013 Honda Civic for service. John in Service is always great! Personable and explained everything professionally. Andrew, the Lead Tech, rode with me so I could explain the 'noise' I More

by Joyce7773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Lead Tech, Christopher Kaegbein, John Geiger
December 07, 2020

I had a great experience and randy kuehl Honda Tim I had a great experience and randy kuehl Honda Tim Carson did a great job explaining all the features of the car and also helped with the set up ove More

by Jack VanEe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breck Calame, Tim Carson, Mike Marsack
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