
Randy Kuehl Honda
Cedar Rapids, IA
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5,032 Reviews of Randy Kuehl Honda
Service was great. I will say that I get absolutely inundated to give ratings and provide feedback. The constant text messages, emails, and phonecalls to give a score o I will say that I get absolutely inundated to give ratings and provide feedback. The constant text messages, emails, and phonecalls to give a score on how they are doing is quite annoying. The day I was in, I got 2 calls within 90 minutes of the service being complete. I was at work, and to keep from being a third, I went through the survey at that time. Only to get more and more emails. I understand they want to get feedback and improve, and that's great for them to do, but in the words of Wayne on Letterkenny, "how 'bout you take it down about 30% there, Squirrely Dan." More
excellent customer experience overall. Polite & Honest personnel. Service was quicker than I had imagined. Relatively cheaper than other places. Polite & Honest personnel. Service was quicker than I had imagined. Relatively cheaper than other places. More
An EXCELLENT customer experience. In my 55 years of driving, I've never had an easier or better customer service experience. Full marks for Randy Kuehl Honda. In my 55 years of driving, I've never had an easier or better customer service experience. Full marks for Randy Kuehl Honda. More
Everyone is very polite and I thoroughly enjoy working with John. The whole department is super friendly, nice and patient with all my questions! The service area is always very clean and welcoming. with John. The whole department is super friendly, nice and patient with all my questions! The service area is always very clean and welcoming. More
Couldn’t fix it because it was an after market remote starter after they said they would at check in. Got it removed another place and it was a genuine Honda part. Either they didn’t look at it or they a starter after they said they would at check in. Got it removed another place and it was a genuine Honda part. Either they didn’t look at it or they are not knowledgeable to know a Honda part. A Honda dealership should be able to fix a Honda with Honda parts. More