
Randy Kuehl Honda
Cedar Rapids, IA
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5,034 Reviews of Randy Kuehl Honda
Finding the gremlin in the electrical system We dealt with all sorts of strange things, all of which happened after having the car in to fix a separate electrical malfunction. These included loc We dealt with all sorts of strange things, all of which happened after having the car in to fix a separate electrical malfunction. These included locked doors that the key fob wouldn't open; car that wouldn't start when being jumped, even though starter turned over well, as well as other strange occurrences. Finally, it boiled down to a dead cell in the battery. Our service technician, Dave, was very helpful, respectful and patient with our frustrations, and ultimately, and hopefully a new battery will take care of all of the gremlins that seemed to invade the electrical system. . More
Too many return trips and too much cost for their mistake Had my Accord in for its 60k service, including a coolant flush. They failed to burp out all of the air and so within a few short trips, the coolant Had my Accord in for its 60k service, including a coolant flush. They failed to burp out all of the air and so within a few short trips, the coolant reservoir was empty. Returned and they filled it again, but then the same thing happened. On my third visit, they said that they always do a good job getting the air out and there must be a leak, so they sold me some coolant for just over $20 and told me to schedule an inspection. I've filled it up with coolant and it seems like the air has finally been burped out -- nothing leaking so far. Disappointed to have to spend extra money and make multiple returns for their original mistake. To be fair, this is the first problem I've had with their service department in several years. More
Overall we had a good car buying experience. Jeff was easy to work with and responded quickly to email. He also delivered our vehicle which was very helpful. easy to work with and responded quickly to email. He also delivered our vehicle which was very helpful. More
Great Car Buying Experience. Salesman Breck is top notch. Really understands what we need in a car and also with the car buying experience. He went above and beyond to help g Salesman Breck is top notch. Really understands what we need in a car and also with the car buying experience. He went above and beyond to help get us in a new van and made the process so easy. We will always buy cars from him. More
Wow! Above and Beyond I'm just thrilled how Breck was able to get me into a brand new CR-V EX with all the latest gadgets. The transition from one lease to another was se I'm just thrilled how Breck was able to get me into a brand new CR-V EX with all the latest gadgets. The transition from one lease to another was seamless and the price incredible. Second time working w/ Breck. The whole team at Randy Kuehl is excellent. More
Thank you! Despite a busy day and billing errors from an outside shop, John worked to get the issues ironed out and my car done in a timely fashion. Thank you. Despite a busy day and billing errors from an outside shop, John worked to get the issues ironed out and my car done in a timely fashion. Thank you. More
In and out in 45 minutes Randy Kuehl had the best price on Honda civics of anyone in Iowa and Jeff had me in and out the door with a new car in 45 minutes. It was the least st Randy Kuehl had the best price on Honda civics of anyone in Iowa and Jeff had me in and out the door with a new car in 45 minutes. It was the least stressful car buying experience I could hope for. Definitely worth the trip! More
Nice experience I was looking at two dealers. One Honda and one Toyota. The experience with Honda was excellent. I was happy with my salesman. He was very good at hi I was looking at two dealers. One Honda and one Toyota. The experience with Honda was excellent. I was happy with my salesman. He was very good at his job. In my 53 years he was one of the best. I want to thank Tim Carson for his help. I also learned that Randy Kuehl is building a new facility. They will have a bigger service center. I am very happy about that. I hate waiting for service. I want to just drop in and get an oil change, not have to set an appointment for two weeks in the future. More
I bought a car I have always wanted a CRV, so I bought one. Randy Kuehl made the process easy. I love my CRV and enjoy driving my car again. I have always wanted a CRV, so I bought one. Randy Kuehl made the process easy. I love my CRV and enjoy driving my car again. More
Very good experience. I bought a ridgline. I was looking at a Tacoma also, but Honda was a much better deal. Also the salesman was very knowledgeable. at a Tacoma also, but Honda was a much better deal. Also the salesman was very knowledgeable. More