
Randy Kuehl Honda
Cedar Rapids, IA
Filter Reviews by Keyword
By Type
5,030 Reviews of Randy Kuehl Honda
recall took the crv in for a recall and they fixed what needed fixed, and was done sooner than they said. Great job. Will go back for repeated service. took the crv in for a recall and they fixed what needed fixed, and was done sooner than they said. Great job. Will go back for repeated service. More
Excellent, timely service The staff was very transparent with the service needed and fair in providing estimates on prices. They even worked in an oil change that was not orig The staff was very transparent with the service needed and fair in providing estimates on prices. They even worked in an oil change that was not originally scheduled with the service. More
Best car-buying experience I've had Tim is patient, informative and easy to work with. When I first stopped by the dealership, Tim asked me about my interests and then helped me talk thr Tim is patient, informative and easy to work with. When I first stopped by the dealership, Tim asked me about my interests and then helped me talk through the qualities I desired and explained the and pros and cons of various models. When I narrowed my decision down to the Honda Accord, we took it for a spin to make sure it was the right car for me. Prior to the test drive, Tim patiently explained the safety, entertainment and convenience features. Upon returning and after learning the price-range I was considering, he met with his sales manager, Dan Quinby, and they wasted no time offering me a fair trade-in value for my car. When I came in just three business days later to pick up the Accord they had ordered for me, Tim explained the settings I could choose from and then set up the car to my exact specifications. While I completed the paperwork, which was also a very efficient and painless experience, Tim had my plates installed. All of my questions were answered and I never felt pressured to purchase. This was by far the easiest and most pleasant car-buying experience I have had. More
Hassle free lease experience Leased new vehicle with Ron, and the process was as smooth and easy as possible. We have worked with both Ron and Bryce previously, receiving great se Leased new vehicle with Ron, and the process was as smooth and easy as possible. We have worked with both Ron and Bryce previously, receiving great service. More
Bad advice My accord had E85 gas put in by mistake. Ran fine and had about 1/4 tank left. Went in due to check engine light on to make sure that was the reason My accord had E85 gas put in by mistake. Ran fine and had about 1/4 tank left. Went in due to check engine light on to make sure that was the reason. Was told had to drop the tank and drain the gas. With labor bill was $517. Was not told of any option regarding putting the correct fuel in and running out the remaining E85. Very expensive mistake. More
quick and friendly the staff was excellent and friendly. showed what was done and needed to be done next appointment. was in and out in a quick amount of time the staff was excellent and friendly. showed what was done and needed to be done next appointment. was in and out in a quick amount of time More
Best dealership I’ve purchased a car from This dealership provided me with the best car buying experience I have ever had. They weren’t pushy and helped me get the car that I really wanted. I This dealership provided me with the best car buying experience I have ever had. They weren’t pushy and helped me get the car that I really wanted. I love that it’s a local dealership as well. More
Great Experience Very good dealership. It is a smaller place... but that can be... really good. There were not all the " games" one would experience at a large..... Very good dealership. It is a smaller place... but that can be... really good. There were not all the " games" one would experience at a large..... HIGH VOLUME lot. The sales person we had Tim Carson was extremely knowledgeable about the 2018 Honda CRV we purchased. He demonstrated all the features and options that the CRV has and made sure we were comfortable and understood them. . We traded in our 2015 Honda CRV and Tim Carson explained some of the options shared with our new 2018. Many of these options we were never shown when we purchased the 2015 from a sales person at a LARGE VOLUME DEALERSHIP in the area back in 2015. The Randy Kuehl dealership trains sales people to not just sell cars but to understand the various models and trim packages, and options, and to help people. Tim helped us find what would work for us , at a good price. All of the people we dealt with, and even the finance person Jason Tedford was well organized and had us in and out quickly. All of these people at the dealership were extremely friendly, helpful and fair with everything. Tim encouraged us to stop back in with any questions or concerns with the 2018 CRV and let us know he wanted us completely satisfied with our purchase. Randy Kuehl Honda is a a good place to go. More
2019 Pilot I found the Pilot my family was looking for online. Couple of wuick emails and phone calls with Jeff Moss price and trade in was settled. We arrived p I found the Pilot my family was looking for online. Couple of wuick emails and phone calls with Jeff Moss price and trade in was settled. We arrived paperwork was ready, walked us through everything. Amazing experience! 1000% recommend it!! More
Service department is friendly and courteous. Service is almost always completed early or on time. Check-out is is fast and easy. Like the dealership. department is friendly and courteous. Service is almost always completed early or on time. Check-out is is fast and easy. Like the dealership. More