
Randy Kuehl Honda
Cedar Rapids, IA
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5,030 Reviews of Randy Kuehl Honda
Trading up We had a previous bad experience with the service department. We were looking for a touring CR-V and saw what we thought might be a good deal on their We had a previous bad experience with the service department. We were looking for a touring CR-V and saw what we thought might be a good deal on their website. We talked with Chris on the phone and set up an appointment to meet with him and discuss the car. When we arrived, Chris was busy and had given our information to Ron. We talked with Ron about our trade-in and discussed the Touring CR-V. Ron did an outstanding job and we purchased the car. Jason was great with financial work. There was one hitch in the process that required us to return to the dealership. One of the keys belonged to another car and that car's VIN number was on all the paperwork. This required a reprint and resigning of some of the paperwork. Overall, our experience was very good. More
MOST EXCELLENT! BEING IN THE SERVICE BUSINESS MYSELF FOR 32 YEARS I APPRECIATE THE WAY MY WIFE AND I ARE TREATED. I WOULD RECOMMEND THE STORE TO EVERY ONE! BEING IN THE SERVICE BUSINESS MYSELF FOR 32 YEARS I APPRECIATE THE WAY MY WIFE AND I ARE TREATED. I WOULD RECOMMEND THE STORE TO EVERY ONE! More
Fast and friendly! I stopped in for my scheduled first oil change. I got to service desk, was promptly greeted by Service advisor, got checked in and mileage in about fo I stopped in for my scheduled first oil change. I got to service desk, was promptly greeted by Service advisor, got checked in and mileage in about four minutes. Left with my wife and received text that car was done about thirty five minutes later, just as promised. Checked in with service, David took me over to cashier so I could take care of payment. Fast and friendly 😊. More
The service people were very pleasent and helpful The service people explained our service very well. They explained what they did and what they couldn't do. We bought a crv new a few months back and The service people explained our service very well. They explained what they did and what they couldn't do. We bought a crv new a few months back and love it. What we couldn't figure out how to program Tim Carson was very helpful at doing it for us. He was a great saleman to work with. He called us afterwards to make sure we were doing well with it. Very pleased with our purchase and your service people. More
New buy cr-v Tim Carson call back after i let him know my desired of next used Lexus rx-350! ask me considered new 2018 honda cr-v ex-l instead buy used lexus rx-3 Tim Carson call back after i let him know my desired of next used Lexus rx-350! ask me considered new 2018 honda cr-v ex-l instead buy used lexus rx-350, very helpful sales consultant. More
friendly, approachable staff The staff at Randy Kuehl Honda are very friendly, down to earth, and helpful. They answered all questions and made themselves available for any futur The staff at Randy Kuehl Honda are very friendly, down to earth, and helpful. They answered all questions and made themselves available for any future questions or needs I may have. More
Fast & Easy Car Buying Experience The sale did not take long and was seamless. They have a nice selection available. I was overall satisfied with the experience. I appreciated their he The sale did not take long and was seamless. They have a nice selection available. I was overall satisfied with the experience. I appreciated their help More
Service Review I was really not happy with the service I received and will not return. Each person I spoke to gave me a different answer. I have no idea what was c I was really not happy with the service I received and will not return. Each person I spoke to gave me a different answer. I have no idea what was correct now. I can not take my car to a place where I can not trust anything they say. From setting up the appt (which they later said was different - but I have a voice mail with the original details), to the work that needed to be done.....or did it? I got 2-3 different answers. Not a good experience at all. More
Oil change and more I came in for an oil change but they noticed that I had a part up for recall. The scheduled me for a replacement on the same day and instantly had a I came in for an oil change but they noticed that I had a part up for recall. The scheduled me for a replacement on the same day and instantly had a loner car for me to use while they spend extra time swapping the recalled part. Will definitely be coming back. More
2019 Ridgeline. Been doing business with Breck and Nate for close to 10 years now. They always come through in the clutch for me. They work their magic to get me into Been doing business with Breck and Nate for close to 10 years now. They always come through in the clutch for me. They work their magic to get me into the vehicle I want and at my desired price. Very helpful, friendly, and true professionals. More