
Randy Kuehl Honda
Cedar Rapids, IA
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5,031 Reviews of Randy Kuehl Honda
Faster than expected I brought my Honda Civic in for an air-bag recall, and they estimated that it would take about 2 hours. An hour later, they handed me back my keys an I brought my Honda Civic in for an air-bag recall, and they estimated that it would take about 2 hours. An hour later, they handed me back my keys and sent me on my way. The service department is very friendly and do a great job of communicating during the complete process of your car's repair. I don't bring my Honda into this Honda shop for Honda sake, but for the people! More
Excellent Service Came in for an oil change. It was done in no time! I will be back when the next oil change is needed. . . Excellent Service! Came in for an oil change. It was done in no time! I will be back when the next oil change is needed. . . Excellent Service! More
Very good experience I thought overall this was a good experience. I went in knowing what I wanted and got right to the test drive and dealing. There was a little bit of I thought overall this was a good experience. I went in knowing what I wanted and got right to the test drive and dealing. There was a little bit of negotiation with the trade in, but not the run around you get st some dealerships. I felt good about the trade in the end and the price I got on the used Civic. More
Great Customer Service provided by Service Consultant Upon returning to the dealership to pickup my 2017 CR-V Touring model Honda I spoke with John Geiger at the customer service desk. When I asked if m Upon returning to the dealership to pickup my 2017 CR-V Touring model Honda I spoke with John Geiger at the customer service desk. When I asked if my battery had been tested he indicated it was but that fact was not documented on the work order receipt. Because my battery had completely died numerous times I explained that I was concerned my battery had been negatively impacted so he agreed to bring my vehicle back into the shop and load check my battery. The battery was determined to still be good and he actually let me verify the test equipment readings with the test equipment still hooked up. Upon moving my vehicle back outside he took the time to verify my Apple Car Play was functioning as I indicated the vehicle had stopped recognizing that my iPhone had been connected since I started having the dead battery issues. More
Personalized Service We needed a vehicle after an accident. We hadn't been planning on purchasing a vehicle, so we had no idea what we wanted. Chanin was very helpful walk We needed a vehicle after an accident. We hadn't been planning on purchasing a vehicle, so we had no idea what we wanted. Chanin was very helpful walking us through the process of what we wanted, and how we planned on using the vehicle, to offer personalized suggestions. He walked us through the options in our price range, and we ended up with a car that we love! Thanks to Chanin and the staff at Randy Kuehl Honda needing to replace our total loss was a stress free experience. More
Saleman was very patient while we made an important decisio No pressure and reasonable to deal with. Car was well prepared for delivery. Options were well explained. I had purchased my Honda’s at another dealer No pressure and reasonable to deal with. Car was well prepared for delivery. Options were well explained. I had purchased my Honda’s at another dealer. I am happy to be with a local dealer now. More
Welcoming and not too pushy. Ron was very helpful at Randy Kuehl. Let us take two test drives. Was not too pushy but answered all our questions and provided us with carfax history Ron was very helpful at Randy Kuehl. Let us take two test drives. Was not too pushy but answered all our questions and provided us with carfax history of the car. We purchased our car there and were very happy with the sale. Thanks! More
Top of the Line I’ve been waiting for the 2019 Honda CR-V to hit the lots. Randy Kuehl Honda contacted me and advised they were starting to arrive. It was as easy a I’ve been waiting for the 2019 Honda CR-V to hit the lots. Randy Kuehl Honda contacted me and advised they were starting to arrive. It was as easy as picking the color and package, and they did the rest. In less than 5 days my vehicle was on sight and ready to drive home. Chanin did a fabulous job explaining and demonstrating all the new features. I could not have asked for a more pleasant and stress free process in purchasing a new vehicle. Great experience, great vehicle and great dealership! More
Great experience After testing a lot of different models at different dealers in town. I stopped by to check out some and they let me walk around look at my own pace After testing a lot of different models at different dealers in town. I stopped by to check out some and they let me walk around look at my own pace with no pressure. Once I was ready to test a few and ask questions. Chris was a great help with finding what I was looking for and making the whole time painless. More
Great service Breck was very patient with my used car purchase and never pressured me into a sale. He helped find a car that met my expectations (well maintained, e Breck was very patient with my used car purchase and never pressured me into a sale. He helped find a car that met my expectations (well maintained, etc.) and made sure the detail and new battery were completed on time. We also get our maintenance done here and have been very happy with their service. More