
Randy Kuehl Honda
Cedar Rapids, IA
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5,031 Reviews of Randy Kuehl Honda
Redo driver side sliding door 3 months and 300 miles after installing new latch on sliding door, they found that the new latch was bad. They replaced this at no cost. Due to door 3 months and 300 miles after installing new latch on sliding door, they found that the new latch was bad. They replaced this at no cost. Due to door problems causing battery drain, I had to purchase a new battery, More
wouldnt negotiate a penny Wouldn't negotiate a penny but we really liked the vehicle so we bought it anyway wouldn't even throw in any accessories and we wrote a check out for Wouldn't negotiate a penny but we really liked the vehicle so we bought it anyway wouldn't even throw in any accessories and we wrote a check out for the car but they didn't trust that the check was good so we had to wait to pick up car. Terrible Dealership More
Smooth sale Randy Kuehl Honda was very friendly, helpful and responsive. I would recommend this dealership to anyone. They were very professional. It was a very s Randy Kuehl Honda was very friendly, helpful and responsive. I would recommend this dealership to anyone. They were very professional. It was a very smooth and seamless transaction. More
Car buying experience a preface: I hate car buying experiences in general as have had bad experiences the last 30 years. Given that, I was really glad to have gone here a preface: I hate car buying experiences in general as have had bad experiences the last 30 years. Given that, I was really glad to have gone here (the salesman Breck in particular) to make it a non stressful event for me this time, and also my previous purchase also a few years ago. Price was really good and no haggling needed nor desired on my end. I dont usually do surveys of any kind, but I would recommend this dealership for sure. More
Excellent service, excellent price Christopher and team were very friendly and very fair with our purchase. They listened to our priority needs and found exactly what we were looking f Christopher and team were very friendly and very fair with our purchase. They listened to our priority needs and found exactly what we were looking for at a great price. Would highly recommend! More
hit and miss It started when they rold me my vehicle did not have daytime running lights. It does. They even suggested I had been manually turning on my headlight It started when they rold me my vehicle did not have daytime running lights. It does. They even suggested I had been manually turning on my headlights every day for years but didn't remember doing so. Then they told me my struts were leaking and needed replaced. Not true. Then my brake caliper locked up after a brake job and I had to pay to have it towed back for caliper replacement. I'd been told they'd fixed it during the brake job (by lubing it) Service mgr told me we could "work something out" to reimburse me for the tow bill but did not offer/pursue when it came time to settle the bill. I wrote it off becasue I was pretty fed up by then and wanted to part company. After rotor replacement I continued to experience a metal on metal rubbing sound while turning. They couldn't get me in to look at it for days. My new mechanic found rust on the backplate rubbing on the rotor and fixed it correctly the first time, at a very reasonable rate. And there was no up-front diagnostic fee either. I would only return to this dealership service center in the event of a recall. More
Great Breck explained everything very well. I left feeling good about my new car and so far am enjoying it. Jason explained everything very well also. Breck explained everything very well. I left feeling good about my new car and so far am enjoying it. Jason explained everything very well also. More
Great experience Breck did a great job through the entire purchase. Great experience and easy to do business with. This was our third vehicle purchased at Randy Kueh Breck did a great job through the entire purchase. Great experience and easy to do business with. This was our third vehicle purchased at Randy Kuehl and we will be back when it is time. More
Great service, mediocre shuttle driver I had great service from the staff at Randy Kuehl, as always: friendly and fast. And while I’m grateful they provide a shuttle service, the driver thi I had great service from the staff at Randy Kuehl, as always: friendly and fast. And while I’m grateful they provide a shuttle service, the driver this time was way too dependent on an inefficient GPS system in the van and wasn’t inclined to listen to the locals who tried to provide appropriate directions to their destinations. A minor annoyance, but still. I do appreciate the service on my car, though! More
Computer issue and first maintenance check. I appreciated the willingness to schedule quickly since we had travel plans in two days. The employees were polite and pleasant and explained in deta I appreciated the willingness to schedule quickly since we had travel plans in two days. The employees were polite and pleasant and explained in detail the issues related to computer problems. Fortunately there were no significant issues. Love my car, loved the service. More