
Randy Kuehl Honda
Cedar Rapids, IA
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5,034 Reviews of Randy Kuehl Honda
First Visit - Great Experience I needed a cover for my Ridgeline asap. I had been in previously for an estimate. I learned Wed I needed the cover by Sat. The team ordered and instal I needed a cover for my Ridgeline asap. I had been in previously for an estimate. I learned Wed I needed the cover by Sat. The team ordered and installed it Thur. This was my first service visit at Honda. Sincere thanks to all for a great experience and to Mason for remembering me and helping. I won't hesitate to have Honda service my Ridgeline in the future. More
Quality Customer Service Tim was very attentive to our needs and really listened to what we wanted in a "new to us" car. His follow-through and patience were greatly appreciat Tim was very attentive to our needs and really listened to what we wanted in a "new to us" car. His follow-through and patience were greatly appreciated! More
service department I've been taking my accords to Randy Kuehl service department for 17 years, They guys in service call me by name when I walk in even if I don't hav I've been taking my accords to Randy Kuehl service department for 17 years, They guys in service call me by name when I walk in even if I don't have an appointment (so no cheating knowing who's coming in.. lol) Work is always done promptly and reliably. More
exceptional service. low pressure. Dealership provided awesome loaner vehicle. They did not try to steer me one way or the other and went 450 miles to get the vwhicle i wanted. Great sa Dealership provided awesome loaner vehicle. They did not try to steer me one way or the other and went 450 miles to get the vwhicle i wanted. Great salesman too. Thank you. More
Never give up Tim. Our first choice of an automobile was sold before we made up our minds. Tim showed us another car with the same options but was more money than we wa Our first choice of an automobile was sold before we made up our minds. Tim showed us another car with the same options but was more money than we wanted to pay. So we went back to the dreaded car search. A couple days later Tim said he was able to persuade the boss to sell the second car for what we wanted to pay for the first one. Thanks Tim. More
So far so good! Worked with Breck on buying my car and it was a pretty smooth process, he was easy to deal with and not high pressure at all! I had to take my car in Worked with Breck on buying my car and it was a pretty smooth process, he was easy to deal with and not high pressure at all! I had to take my car in yesterday and was pretty cranky about it but Chris in back in the service area got me all taken care of. Even got me in and out within a half day. Pretty good considering I was just a drop in and right before the holiday weekend so I'm sure they were pretty backed up! More
3rd Vehicle this year After my wife and I bought new cars from Chanin Dirks from Randy Kuehl Honda, we bought a third vehicle for our daughter to drive back and forth from After my wife and I bought new cars from Chanin Dirks from Randy Kuehl Honda, we bought a third vehicle for our daughter to drive back and forth from school. 3 vehicle is one year from the same salesperson / dealership speaks volumes on their service and customer support! More
great efficient knowledgeable service. My son and i both purchased brand new 2018 Hondas at this dealership. He purchased an Accord and I purchased a CRV. Great service and best prices an My son and i both purchased brand new 2018 Hondas at this dealership. He purchased an Accord and I purchased a CRV. Great service and best prices and knowledgeable staff. More
Oil Change Needed an oil change before leaving town. I didn't have an appointment. I dropped off my truck around 8:45 am and an hour later they called to let me Needed an oil change before leaving town. I didn't have an appointment. I dropped off my truck around 8:45 am and an hour later they called to let me know they were finished! Great speed and Friendliness from the service department. More
Periodic Oil Change They had the service complete on time. One suggestion is to improve the quality of the refreshment area. I would even suggest them upgrade it to the c They had the service complete on time. One suggestion is to improve the quality of the refreshment area. I would even suggest them upgrade it to the current trend. The refreshment area is too small you can't stay there when you come with your family/kids. More