Randy Kuehl Honda
Cedar Rapids, IA
Filter Reviews by Keyword
By Type
5,074 Reviews of Randy Kuehl Honda
Painless car buying experience It's nice to have had the opportunity to deal with a salesperson that's honest and full of integrity, not BS. That's Tim Carson. He helped make the It's nice to have had the opportunity to deal with a salesperson that's honest and full of integrity, not BS. That's Tim Carson. He helped make the buying processes informative, seamless, and pain-free. I would recommend anyone head over to Kuehl and see Tim if you're in the market not only just to purchase a car, but also for a steller car-buying experience. You won't be disappointed. More
Knowledgeable and friendly staff Sales staff was very helpful and accommodating, they knew everything about the vehicles. We were comparing with other makes at other dealerships and t Sales staff was very helpful and accommodating, they knew everything about the vehicles. We were comparing with other makes at other dealerships and they provided useful information without bashing the competition. The environment was low pressure and they worked hard to find the exact trim package and color we were looking for. Overall it was a great car buying experience. More
Returning Customer We had a very good experience in purchasing our newest vehicle. This was our second vehicle we purchased. Our salesman was very knowledgeable about t We had a very good experience in purchasing our newest vehicle. This was our second vehicle we purchased. Our salesman was very knowledgeable about the features. He answered all of our questions. More
Great response to a request I stopped in to inquire about the availability of a replacement armrest for my Ridgeline. Parts man looked it up, said there was one in Davenport and I stopped in to inquire about the availability of a replacement armrest for my Ridgeline. Parts man looked it up, said there was one in Davenport and they could have it there the next morning. Had him order it and checked with service to see how much they would charge to install it. He gave me a price right away and told me they could install it the next morning. I had it installed and drove off approx. 24 hours after my initial inquiry. Pretty darn good parts and service response. I have always been very satisfied with Randy Kuehl Service department since I purchased my truck in 2010! More
Breck was GREAT I'd been dreading the car buying experience and putting it off for years but Breck was super nice and actually made it pleasant. He wasn't pushy, he w I'd been dreading the car buying experience and putting it off for years but Breck was super nice and actually made it pleasant. He wasn't pushy, he was fun to talk to, and had all the answers when I asked him a million and one questions. If you need to get a new car and want a relaxed experience Breck's your man! More
First vehicle purchase I worked with Tim Carson to purchase my first vehicle. He was great at explaining all of the features and he had the knowledge and honesty to compare I worked with Tim Carson to purchase my first vehicle. He was great at explaining all of the features and he had the knowledge and honesty to compare and contrast with other cars in the same class. He was truthful in highlighting areas where the other cars may have a leg up but explained why he felt the honda I ended up choosing met the expectation in those areas. Tim also stayed late on a weekend day to reach a great deal on an awesome new honda vehicle. More
Pleasant Experience! Purchasing a vehicle, new or used, can be very nerve racking, frustrating and confusing. Tim made it a pleasant experience from the first handshake to Purchasing a vehicle, new or used, can be very nerve racking, frustrating and confusing. Tim made it a pleasant experience from the first handshake to the last. He was very knowledgeable and informative about the Honda we were looking at, and was very easy going and likable to boot. He was prompt in addressing our questions and concerns, and went above and beyond to make some things happen for us. Jason made the finance process quick and easy, and we appreciated his honesty. More
2 hrs. To cut & program 2 smart key fobs! 11yrs using this service department. First bad experience. Had an appointment to program & cut 2 smart key fobs. Was on time for projected 1 hr. job 11yrs using this service department. First bad experience. Had an appointment to program & cut 2 smart key fobs. Was on time for projected 1 hr. job at 1:00. Car didn’t get in for 1 hr 40 min. 20 min job. Was always a 5 star till now. Hope this isn’t a sign of future, as always been very happy before. More
More than expected! Adviser kept be from getting services that I ordered, but he showed why not necessary. Turned down an easy upscale! Happy with service dept. Shopp Adviser kept be from getting services that I ordered, but he showed why not necessary. Turned down an easy upscale! Happy with service dept. Shopped & found a used vehicle while waiting being aided by Rob L. Very helpful & patient. Ask for Rob! More
It was very good. Tim was not pushy and seemed honest. Tim was not pushy. He was not rude. He was very informative about the features of the vehicle. Bryce was very nice and very good to work with. The who Tim was not pushy. He was not rude. He was very informative about the features of the vehicle. Bryce was very nice and very good to work with. The whole process seemed slow, but they were both a pleasure to work with. More




















