Randy Kuehl Honda

Fixing the problem Worked with Mason Teel to resolve a bothersome and intermittent issue. They got it solved, and tested it thoroughly, so we could get back on the roa Worked with Mason Teel to resolve a bothersome and intermittent issue. They got it solved, and tested it thoroughly, so we could get back on the road. We had to go out of town, and he even called over to a local car rental, to reserve a car at the dealer rate. Great Job. More

oil change The dealership was able to complete the scheduled oil change quickly. I arrived early to catch the shuttle van to work, and was prepared to wait for The dealership was able to complete the scheduled oil change quickly. I arrived early to catch the shuttle van to work, and was prepared to wait for the shuttle driver when I found out that the service department had an opening in the schedule and that my car would be ready in just a few minutes. The service department also inspected my tires and was able to recommend the best quality tires at an affordable price. Thanks for the great service! More

Nice experience Tim Carson is a kind and courteous salesman. We felt he was willing to work with us and negotiate a fair price. We would recommend Tim Carson without Tim Carson is a kind and courteous salesman. We felt he was willing to work with us and negotiate a fair price. We would recommend Tim Carson without hesitation. Breck Calame was also pleasant and helpful during our purchase experience. More

Pleasant purchase experience My purchase of CR-V went really smooth and it was a pleasant experience. Mark and Breck are so easy to work with. Mark was kind, patient and respectfu My purchase of CR-V went really smooth and it was a pleasant experience. Mark and Breck are so easy to work with. Mark was kind, patient and respectful. More

Wowed! We stopped near closing time pretty frazzled from some awful experiences at other dealerships. We drove through the lot and found something we liked We stopped near closing time pretty frazzled from some awful experiences at other dealerships. We drove through the lot and found something we liked and went in to inquire about the price. Matt came out and gave us the information we needed. It was out of our price range but he showed us a few other options we had not considered. We took a test drive and never felt pressure to buy. He knew the history of the car, the features and the deal was unbeatable. While the paperwork was being completed they let our toddler explore the features of every showroom vehicle and stayed late to finish up so we could go home with our new Honda Civic that evening. Mike MIlls in the finance department was very helpful as well, calling us back the next day because our loan rate was going to be a bit lower than originally calculated. I would return for another purchase in the future. More

Negative experience buying a used car The salesperson ( Chanin) did not provide me with comprehensive information about the maintenance history on the car even though I asked for it repeat The salesperson ( Chanin) did not provide me with comprehensive information about the maintenance history on the car even though I asked for it repeatedly. The service department was supposed to fix a few things that my mechanic found prior to the purchase. This included replacing a cracked fog light, another light that was out and air filters. I was encouraged to pay for the car immediately and then bring it back in for the service ( which I did, but wish I hadn't). I scheduled the service and they told me it would take about 2 or 3 hours. When I brought the car in early in the morning they said they wanted to keep it all day. I had to be assertive so I would not have to wait all day for the car. When I took the car for a 60,000 mile service a few weeks after I owned it, I found out that they had not replaced one of the air filters, even though they said they did ( it was the dirtiest air filter i had ever seen). I had to wait a long time for the title and called repeatedly to find out why I didn't have it yet. They had to pay a penalty because it took them so long. Overall, I would say there was very poor communication. I felt that after they had my money, my needs were no longer a concern. I believe that if they had someone look at the car before they put it on the lot, that the service needs would have been noticed and addressed prior to putting it up for sale. I would not buy a car from this dealership again. More

I would do it all over again. Car was kinda dirty when presented to me - which was a disappointment because I was getting a brand new car. They cleaned the car without batting an e Car was kinda dirty when presented to me - which was a disappointment because I was getting a brand new car. They cleaned the car without batting an eye upon my request. Employees very willing to help and answer questions/go out of their way to help. They are also willing to negotiate prices within reason - I would definitely recommend this dealership. More

Appreciative of service After a routine oil change, I noticed that I had some 'leaking' oil - I returned to RKH to have them double check that the plug was tight. Turns out After a routine oil change, I noticed that I had some 'leaking' oil - I returned to RKH to have them double check that the plug was tight. Turns out it was a much bigger issue with a seal that needed to be immediately replaced. Problem-I needed my car returned by a specific day as I was due to drive to KC in preparation for a move. Chris was great about getting me slotted in and set-up with a loaner care. Three days later (and three days earlier than anticipated) I had a call that my car was ready to go! Chris told me that Andrew (Drew?) had stayed late the previous night to make sure everything was completed and ready to go well in advance of my roadtrip. Thanks, guys! More

OUTSTANDING Breck is great! He did the research before having me come in and waste my time! Billion Honda wasted my time TWICE and then told me to come back in a Breck is great! He did the research before having me come in and waste my time! Billion Honda wasted my time TWICE and then told me to come back in a month and my current vehicle was one I leased at Billion! I live in the IC area and will drive to CR for ALL my Honda needs! Breck treated me with honesty and respect. I was looking for a loyal Honda dealership and sales contact and I think I have finally found it! He is always available to chat and answer questions! Thanks Breck for making it happen!!! More

Trent is a rockstar My husband and I were in the market for a new vehicle for me. We met with Trent Pearson and from the get-go he was extremely helpful. We fell in lov My husband and I were in the market for a new vehicle for me. We met with Trent Pearson and from the get-go he was extremely helpful. We fell in love with the new 2016 Honda Accord Sport. Trent made the entire process easy, had answers to all of our questions and made us feel at ease. It was the best car buying experience we've ever had. I feel confident that if I run into additional questions I can contact Trent and he will continue to be helpful. We will certainly return for another vehicle in the future. Thank you Trent. More