
Randy Kuehl Honda
Cedar Rapids, IA
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5,034 Reviews of Randy Kuehl Honda
Tim Carson was patient with me taking into consideration that I have never purchased a vehicle by myself. He took plenty of time of explain all the new features since my last car was 11 years old. that I have never purchased a vehicle by myself. He took plenty of time of explain all the new features since my last car was 11 years old. More
Jeff Moss made buying my new Honda SO easy! He was always respectful of my time and busy schedule. Thank you, Jeff and Randy Kuehl Honda! He was always respectful of my time and busy schedule. Thank you, Jeff and Randy Kuehl Honda! More
Very easy to deal with. Very professional while personable. They inspired confidence that everything would be exactly as promised, and it was. There were no hidden fees, or Very professional while personable. They inspired confidence that everything would be exactly as promised, and it was. There were no hidden fees, or last minute upcharges. I felt I was treated fairly, and enjoyed the process- while spending my kid’s inheritance! ;) More
Their service department is quickly and thorough. Their text messaging system could use some updates. I kept getting messages that I missed appointments I had phoned to reschedule. Minor inconvenienc Their text messaging system could use some updates. I kept getting messages that I missed appointments I had phoned to reschedule. Minor inconvenience. The human aspect was spot on. More
Good experience. I originally set up my appointment online and received confirmation. When I got there they didn't have me down for an appointment, however they got I originally set up my appointment online and received confirmation. When I got there they didn't have me down for an appointment, however they got me in quickly. The next day I received a text message saying I missed my scheduled service appointment. Sounds like the website has a few quirks. Overall, it was a good experience and I'll return. More
Do not buy a Honda CRV. My CRV had door seal problem at 20k and took back to Randy Kuehl Honda for warranty repair. Now at 28k both front door seals fall off. Factory warran My CRV had door seal problem at 20k and took back to Randy Kuehl Honda for warranty repair. Now at 28k both front door seals fall off. Factory warranty ran out 36 months both Honda and Randy Kuehl Honda dealer ship does not care. Not their problem. The service advisor told be it was a engineering design flaw. I asked the service advisor if I was the only customer with this problem and he told me no there are many in my situation. Not happy. MARVIN THOMPSON More
Tim and Jason were both great. Made the buying process super simple and easy. Wouldn’t hesitate to buy another vehicle from them. Made the buying process super simple and easy. Wouldn’t hesitate to buy another vehicle from them. More