
Randy Marion Subaru
Mooresville, NC
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Sales specialist was knowledgeable, responsive and no pressure. She listened to what I wanted, answered my questions and made the deal happen. pressure. She listened to what I wanted, answered my questions and made the deal happen. More
They key employees are engaged, accommodating and interested in customer satisfaction. learned form the service team interested in customer satisfaction. learned form the service team More
Great service team! I will continue to bring my cars back to Randy Marion Subaru I will continue to bring my cars back to Randy Marion Subaru More
Randy Marion has always given me friendly and excellent service. Thank you! Although my 2017 Subaru is in great condition, I would buy a new Subaru one if I had the money or buy one for my son. service. Thank you! Although my 2017 Subaru is in great condition, I would buy a new Subaru one if I had the money or buy one for my son. More
Excellent service and explained what they recommended to be done. Would highly recommend. Randy Marion. Love my Subaru. be done. Would highly recommend. Randy Marion. Love my Subaru. More
They knew I needed it as quickly as possible that day and were GREAT about getting it done were GREAT about getting it done More
Everyone was kind and Frank was personable and patient with me as a new buyer with me as a new buyer More
Car buying is a difficult process to me and I appreciated knowing that I could trust Ben, Keely and the whole Randy Marion. Company. knowing that I could trust Ben, Keely and the whole Randy Marion. Company. More
My wife and I were impressed with the thoroughness and knowledge of our sales person, Gabe. Gabe knew all the answers about the car we were interested in plus, all the other cars we looked at.The staff wa knowledge of our sales person, Gabe. Gabe knew all the answers about the car we were interested in plus, all the other cars we looked at.The staff was professional with no heavy pressure that sometimes comes with buying a car.We had a trade in that we felt was given a fair value. More
The reason for 2 stars is because one, not all the issues that I brought the vehicle in for were resolved. Second, a loaner vehicle was requested several times so that they could have the vehicle to troubles that I brought the vehicle in for were resolved. Second, a loaner vehicle was requested several times so that they could have the vehicle to troubles hoot until the issue was resolved. Most importantly the lack of communication on how the service was progressing. I brought my vehicle in at 3;30 on a Wednesday and they were told they could have until Thursday evening at which time I would either need the car back or need a loaner. I was never contacted about the car being ready or to come pick up a loaner. I arrive 20 minutes prior to closing. My service adviser was not there and the adviser on duty knew nothing about what was going on with my vehicle. They had to call my adviser to find out the details. Then I was asked if I wanted to leave my vehicle with them to further troubleshoot. I asked if they had a loaner and I was advised they did not. So I now have to reschedule another time to trouble shoot this issue. This will be the third time I've had it into the dealer for the same issue. Don't think i would purchase another vehicle from them due to the service department. By the way when I called to schedule the service it took 30 minutes to do so. More