Randy Marion Subaru

They knew I needed it as quickly as possible that day and were GREAT about getting it done were GREAT about getting it done More

Car buying is a difficult process to me and I appreciated knowing that I could trust Ben, Keely and the whole Randy Marion. Company. knowing that I could trust Ben, Keely and the whole Randy Marion. Company. More

Great, everyone was so helpful and got my service complexed in no time. Great Job complexed in no time. Great Job More

My wife and I were impressed with the thoroughness and knowledge of our sales person, Gabe. Gabe knew all the answers about the car we were interested in plus, all the other cars we looked at.The staff wa knowledge of our sales person, Gabe. Gabe knew all the answers about the car we were interested in plus, all the other cars we looked at.The staff was professional with no heavy pressure that sometimes comes with buying a car.We had a trade in that we felt was given a fair value. More

The reason for 2 stars is because one, not all the issues that I brought the vehicle in for were resolved. Second, a loaner vehicle was requested several times so that they could have the vehicle to troubles that I brought the vehicle in for were resolved. Second, a loaner vehicle was requested several times so that they could have the vehicle to troubles hoot until the issue was resolved. Most importantly the lack of communication on how the service was progressing. I brought my vehicle in at 3;30 on a Wednesday and they were told they could have until Thursday evening at which time I would either need the car back or need a loaner. I was never contacted about the car being ready or to come pick up a loaner. I arrive 20 minutes prior to closing. My service adviser was not there and the adviser on duty knew nothing about what was going on with my vehicle. They had to call my adviser to find out the details. Then I was asked if I wanted to leave my vehicle with them to further troubleshoot. I asked if they had a loaner and I was advised they did not. So I now have to reschedule another time to trouble shoot this issue. This will be the third time I've had it into the dealer for the same issue. Don't think i would purchase another vehicle from them due to the service department. By the way when I called to schedule the service it took 30 minutes to do so. More

Purchasing a new car can be stressful. Gabe and Keeley worked patiently with me. They were professional, answered my questions, and made the whole process flow easily from the time I arriv Gabe and Keeley worked patiently with me. They were professional, answered my questions, and made the whole process flow easily from the time I arrived at the dealership until I drove off the lot in my new Outback. More

Friendly and informative , customer waiting area was clean and inviting Overall a very pleasant experience and will return. clean and inviting Overall a very pleasant experience and will return. More

Professional and friendly. We arrived when you opened with our engine light on. We were traveling home from vacation. You took us right in and fixed our car within 4 hours. We arrived when you opened with our engine light on. We were traveling home from vacation. You took us right in and fixed our car within 4 hours. You kept us posted on the problem. You provided Dante to take us places and pick us up. Your staff were so wonderful. Thank u does not cover how thankful we were for your assistance. Our car is working great and we had a stress free ride home. I would recommend you to everyone with a Subaru! Kindness goes a long way under stress and your staff are awesome! Thank you again! More

Everyone & everything was spot on. The waiting room was clean & the coffee was good. Thanks The waiting room was clean & the coffee was good. Thanks More

Service was great . Disappointed to find out at the dealership that they charge a credit card fee.. Nit many people carry around hundred of dollars in cash. Disappointed to find out at the dealership that they charge a credit card fee.. Nit many people carry around hundred of dollars in cash. More