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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
887 Reviews

887 Reviews of Randy Marion Subaru - Service Center

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June 08, 2023

Friendly service, knowledgeable and helpful. Only difference from a 5 star was it took a bit longer than estimated, but was kept updated all the time and waiting room with drinks, snacks, wifi More

by MARTIN SPURLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 08, 2023

This dealership is sparkling, from the service area to the waiting room to the restroom. Personnel are polite, professional, and informative. My service was super! More

by GUAMAX2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Swearengin, Service Department, Megan Rockwell
June 08, 2023

Everyone is so friendly and helpful. I always feel like the staff really cares about the customers. More

by christinemikeals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 08, 2023

Exceptional. Smooth. No surprises. Just like it should be! Thank you to the Team at Randy Marion! More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Rockwell
June 08, 2023

My service advisor is the primary reason I’ve chosen this dealership to do all of the service on my 2918 Subaru. Tom Gilbert always meets and often exceeds my expectations. I have not had to return to have a More

by KING.MAWHINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
June 08, 2023

The reason the I gave a 4 star review was that there was a fee in using a credit card. More

by CATHERINE.MOWRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

I was very satisfied with the excellent service I received for my Forester's 15,000 mile service. From the service department to the technician that worked on my vehicle. Thank you. More

by BOBPARROT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Ransom
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

Excellent service. Easy to schedule and efficient service. Clean facility. Mark is excellent and cares about customers More

by eritchie56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

The best dealership I have dealt with, always happy and satisfied with the work they do on my car when I bring to them, that!s why this the second car I bought from the dealership. More

by mariadioquino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Figat
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Customer service is always great here. I never feel like I'm being bamboozled or forced into extra services that I don't want. More

by sterankr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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