Randy Wise Buick GMC

Bill goes above and beyond to ensure my wife and I are happy with our purchase. He schedules maintenance on our vehicle by bringing it to the dealership himself. He defines excellent customer service. happy with our purchase. He schedules maintenance on our vehicle by bringing it to the dealership himself. He defines excellent customer service. Bill is continually following up on our purchase to ensure our complete and total satisfaction. More

On of my good friends told me to go see Dale Payne. I needed a "new" used car. He was everything she told me he was an more. He took excellent care of my husband and I. There were a few minor problems th needed a "new" used car. He was everything she told me he was an more. He took excellent care of my husband and I. There were a few minor problems that showed up on the dashboard computer so I had to take it into the service dept. a few days after we purchased it. Dale said to bring the car to him, so I did. Then he drove the car over to the service area, introduced me to the service manager, told him what was going on with my car and Mike said they would get it taken care of. They also found a recall problem and took care of that. I would not hesitate to recommend this dealership to any one of my friends. We will see Dale again because my husband is going to be in need of a truck in the next couple of years. Thanks for everything! We love the car! More

I have dealt with Bill Ross for the last 15 years. He is the most helpful honest car salesperson I have ever met. The storey I like telling the most is when I purchased a new car for my daughter from Bill h the most helpful honest car salesperson I have ever met. The storey I like telling the most is when I purchased a new car for my daughter from Bill he personally delivered it to her house which is 50 miles away. When my daughter came home from school her car was in the driveway complete with a full tank of gas and balloons tied to it. All Bills idea. It definately made getting her first car extra special. I recomend everyone I know to go see Bill and the rest of the team at Randy Wise. More

Matt Williams is an amazing person, not just a sales person. He loves what he does and cares about the people he's working with.He talks to you, not at you, and returned every phone call, and answered e person. He loves what he does and cares about the people he's working with.He talks to you, not at you, and returned every phone call, and answered every question and doubt we might have had. My wife and I felt no pressure to hurry and and buy, we weren't steered towards anything we didn't want. Matt allowed us to test drive anything we wanted, sat in the car with us and explained all the options each car had and what could be available. He gave us many different options on financing and helped us decide which was the best way to go and to (most important part) stay in a payment we could afford. Steve in the Finance Dept. was also very helpful and knowledgeable. I would recommend Randy Wise to anyone and I would recommend Matt Williams as the Sales person to use!!!! We ended up buying a Buick Lacrosse and we love it!!! More

My wife has never been comfortable with the new car purchase process. However, the dealership put that past fear to rest when they welcomed us into their "home." They greeted my wife and I by our fir purchase process. However, the dealership put that past fear to rest when they welcomed us into their "home." They greeted my wife and I by our first names and treated us like family members! After our purchase Richard and his team took the time to personally demonstrate and set up the Yukon to her preferences from the radio to the seat setting! Terrific service from a friendly & family owned dealership. We highly recommend Wise Buick GMC because of their friendly attitude and their ability to exceed our expectations!!! More

Bill Ross has been my car salesman for many years. As a woman the car shopping process was very painful. Bill changed that for me. Bill doesn't play games and gives you his best price first with no hidde woman the car shopping process was very painful. Bill changed that for me. Bill doesn't play games and gives you his best price first with no hidden agenda. He truly listens to what you are looking for and does his best to make it happen. Bill goes the extra mile to make his customers happy. I have reffered him to 4 of my friends and will continue to do so. The best part, he delivers your new car to you so if you live in the Detroit area he makes it as convenient as possible for you. More

Lisa has always gone way beyond what is expected. From finding the truck I want right away, to driveway delivery. She has worked till late at night to find the vehicle I want. She has been my only sales p finding the truck I want right away, to driveway delivery. She has worked till late at night to find the vehicle I want. She has been my only sales person for years, and I plan to keep it that way. More

I have nothing but good things to say. Everyone involved in the sales of my new Buick were 100% perfect..I am completely happy. My sales lady was very patient with me as she sat in my new Buick and taught m in the sales of my new Buick were 100% perfect..I am completely happy. My sales lady was very patient with me as she sat in my new Buick and taught me all about how to use the instrument panel,onstar, all about my car....very happy. More

The staff at Randy Wise Buick in Fenton were the most impressive dealership crew I have been involved with. From the mechanics to the salesmen, everybody I passed by had a friendly smile on their face. impressive dealership crew I have been involved with. From the mechanics to the salesmen, everybody I passed by had a friendly smile on their face. Not only were they extremely courteous but they provided a quality of service that is unmatched in my opinion. The facility was well kept, clean, and waiting for my car to be fixed was a pleasurable experience. More

This is my third fourth purchase from Randy Wise GMC and I would highly recommend them. Each time it has been a very pleasant experience. Great customer service and a very knowledgable staff. Every email I would highly recommend them. Each time it has been a very pleasant experience. Great customer service and a very knowledgable staff. Every email I sent asking questions was answered in a timely fashion. I will not hesitate to use them again in the future. More