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Randy Wise Ford Inc.

Ortonville, MI

not yet
rated
218 Reviews

968 South Ortonville Rd.

Ortonville, MI

48462

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Showing 218 reviews

April 09, 2024

Strong Customer Service Level. John Durand Sr., and everyone was great to work with. This dealership is Worth the time and travel to go to. More

by Pontiac Ceiling & Partition
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Durand, John Durand JR
November 30, 2023

Would not buy anything but Ford at this dealership brought a Chevy traverse and been having problems and dealer just not helping out I learned my lesson More

by watkins9460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Mann
March 21, 2023

I took my car in 2 months ago, and it took forever to get the parts. My car was supposed to be done Friday, called no Monday. Go to pick it up THEY HAVE DONE NOTHING TO THE CAR!!! AND BONUS I NEED A NEW ALTA More

by Eji121984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff from service who has lied, Richard Mann, Trent Moore
June 23, 2022

Always feels like family! John and Johnny Durand, along with Chris Boan have been my go-to guys for the past 7 years, and have always taken great care of me. Also always a g More

by Derek Lincoln
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Durand, Mike Piggot, John Durand JR, Chris Boan
September 28, 2021

Only place I will go for service or parts. Eric in service is always helpful, Mike the service Manger always has a smile! Zach, Mike and Jessie in parts are the best! More

by Brentinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Greene, Mike Oertel, Zach Chase, Mike Piggot, Chris Boan
September 20, 2021

Josh Stead welcomed us with friendly smile and didn't try pressured us to make any decisions. He listen and answered our questions. He was honest and we believed him. He was over all a great person in all as More

by Maxspeirs54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Stead (used car lot)
September 14, 2021

The sales staff is great. I use them for service and they are pleasant and easy to deal with! More

by cg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Durand, Zach Chase, Dave Swanson, Tony Holland, Mike Piggot, Chris Boan
September 13, 2021

Thank you Randy Wise and all the sales people 😊 Best experience ever they made it so easy More

by Supermom84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Holland
May 04, 2021

It's nice working with great people. Really turned my weekend around! They are really honest about the condition of the car, if there are ANY scratches they'll show you, they have great communication wit More

by Mgd1237
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie, Nick, John Durand, John Durand JR
February 18, 2021

I worked with Griffen to purchase a used 2018 F-150. I live in Virginia and Griffen made the online buying experience great. Would certainly recommend anyone interested in the vehicles they have to check More

by rcole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Griffen
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