Randy Wise Ford Inc.

Amazing experience Totally changed my mind about car dealerships. I have always hated shopping for cars because as a girl I feel I get taken advantage of but that change Totally changed my mind about car dealerships. I have always hated shopping for cars because as a girl I feel I get taken advantage of but that changed when I met matt. So nice and honest about everything. Made the whole experience stress free and helped me with understanding everything. If you go to Randy Wise ask for Matt Kramer he is amazing. More

Fair deal Experience was very positive overall would consider another purchase from this dealership. They were very professional in the way they dealt with me a Experience was very positive overall would consider another purchase from this dealership. They were very professional in the way they dealt with me and my wife. More

Fantastic Dealer I bought my car from Randy wise , i had the best experience in all the years of buying cars . Eveyone in the dealer were friendly and polite . They ma I bought my car from Randy wise , i had the best experience in all the years of buying cars . Eveyone in the dealer were friendly and polite . They made me feel comfortable and no pressure to buy anything . Matt gave us a great deal and made the whole process smooth . If anytime I’m looking to buy a car , I will be going to Randy wise , it worth the drive . More

Excellent customer care....as always! All members of our family have now purchased vehicles from John Durand. Both, he and his son Johnny are excellent at customer service. Recently, our All members of our family have now purchased vehicles from John Durand. Both, he and his son Johnny are excellent at customer service. Recently, our youngest son was in the market for a car and John helped him find exactly what he was looking for in a vehicle. Johnny was fantastic with going over all the features and his follow up was much appreciated. More

Great Plaqce to Get a Vehicle Recently my wife and I went to Wise Ford and met with Tony Holland looking for a new vehicle. Tony did a fantastic job of going through the Ford produ Recently my wife and I went to Wise Ford and met with Tony Holland looking for a new vehicle. Tony did a fantastic job of going through the Ford products and we wound up getting a new Ford Explorer. We were impressed with Tony and everyone else we dealt with at the dealership. Tony guided us through the whole process - selecting a vehicle and selecting the best financial financial package. I'd recommend Tony to anyone looking for a vehicle. Roger from Lake Orion More

I won't buy another vehicle unless it's from Tony Holland! I will never purchase a vehicle at any other dealership ever again. I am so impressed with this location and the employees here! I'd like to thank Ton I will never purchase a vehicle at any other dealership ever again. I am so impressed with this location and the employees here! I'd like to thank Tony Holland for the tremendous amount of work he did to help me decide on my purchase yesterday. Tony was so knowledgeable! He took the time to consult with his managers and other co-workers to ensure that he was giving me every possible option, and then took the extra time to thoroughly explain every option and work the numbers out with me. He was very transparent and never once made me feel as though he was trying to push me into making a certain decision. He acknowledged and addressed every single one of my questions and concerns and if he didn't have the answer, he made sure to find someone that did. He communicated with me through every step of the process, making sure to explain why each step was taking place, what the results of each step were, and how they affected me and my transaction. Having had a less than pleasant experience at a different dealership 2.5 years ago, I was dreading having to go through all of this all over again. Needless to say, Tony exceeded my expectations and has gained a lifelong customer. More

Dishonest !! I like most people these days was searching the internet's various car sales sites for a used car. I found a Ford Edge that met my criteria at Rand I like most people these days was searching the internet's various car sales sites for a used car. I found a Ford Edge that met my criteria at Randy Wise Ford. I contacted the the dealership and made a appointment to see the car . My sales person was Jeff in used Cars. I spoke with Jeff and told him that I would be Leaving from my work 2 hours early to view the car, I told him i understood he could not hold the car during the day but I asked him if he would hold it while I was in route to see it. He assured me this would not be a issue and said he had the keys on his desk. I told Jeff the time I was leaving and that I would have a 2 hour drive to get there. I made arrangements to leave work early with all intentions of buying the car. I cant tell you how upset I was to receive a call from Jeff 20 minutes after I was on the road to tell me that the car was sold to someone else. This cost me 2 hours of overtime pay plus our time as my wife was meeting me to drive to your Dealership. In my opinion , this is nothing more than a case of a sales person selling a car instead of holding for 2 hours for a potential sale. More

Straight wins My wife and I have been looking for a new car for almost a year now. Bouncing back and forth from make and model my head was spining. But once my wife My wife and I have been looking for a new car for almost a year now. Bouncing back and forth from make and model my head was spining. But once my wife and I talked with Tony we finally decided on a make and model and we couldnt be happier! Thanks Tony!! 💪🏼 More

2017 Ford XLT purchase Upon deciding to change from being a lifetime GMC owner to a Ford, it was recommended by a close friend that I see Brian Compton at Randy Wise Ford / Upon deciding to change from being a lifetime GMC owner to a Ford, it was recommended by a close friend that I see Brian Compton at Randy Wise Ford / Ortonville, Mi., I am completely glad that I did! I learned more about Ford Trucks in just one hour from Brian than I could have ever learned in a week on the internet. Brian feverishly worked hard to find me the truck that I most needed, helped to find applicable rebates to help make it more "af-FORD-able" and has graciously helped me many times after the sale had been completed with any questions or concerns that I have had. I would be happy to say, that having Brian Compton on The Wise Ford team IS a very WISE move for your dealership. So far I have sent 3 good possible sales your way because of him, and will proudly continue to do the same as long as your dealership continues in it's reputation. More

Thank you Tony Holland!! After being turned down by one dealership I came here and thought I’d try again. Tony Holland made the impossible possible. Not only did I end up gett After being turned down by one dealership I came here and thought I’d try again. Tony Holland made the impossible possible. Not only did I end up getting a beautiful new car but he fought his hardest to get me the best APR rate. Thanks again Tony! Would definitely recommend him and this dealership to anyone More