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Rapids Honda

Coon Rapids, MN

4.4
2,674 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,674 reviews

January 25, 2021

Rick in service was fantastic. He was very nice and respectful. They were able to get me in and out in no time. Great customer service. More

by ls1008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
Jan 25, 2021 -

Rapids Honda responded

Here at Rapids Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 25, 2021

Chad got everything done in short order while I waited. The mechanics did a very nice job reapplying the Auto Butler and Diamond glass applications. The time i had gave me a chance to look at some of the n More

by JRFREE1945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jan 25, 2021 -

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 25, 2021

I love Rapids Honda! Shawn was able to get car in and out with no hassle. Shawn did not try to sell me anything that I didn't need. More

by kdischinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Jan 25, 2021 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Shawn! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 25, 2021

Everyone is very prompt and friendly. I appreciate the level of professionalism that I experienced. I will certainly be returning here for my next oil change. More

by mchll
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Jan 25, 2021 -

Rapids Honda responded

Hello, Thank you! We appreciate your business and Shawn looks forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 24, 2021

The service was excellent! Marlin gave excellent customer service! I was very pleased with the cleaning of my interior. Will be bringing my car back in the future to be cleaned. More

by scout_4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Jan 25, 2021 -

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with Marlin and our team. It's great to hear that they delivered such a positive experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 22, 2021

Dishonest from the start. Gave false expectations about what was included in the list price for the used vehicle, failed to honor an agreed upon trade in price for a vehicle brought in later, failed to del More

by ardehler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wade Gilbertson
Feb 06, 2021 -

Rapids Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to reach out to us directly, we would appreciate the opportunity to address your concerns. Katie Young General Sales Manager (952) 207-7800 kyoung@rapidshonda.com

January 21, 2021

The dealership is new and well organized. The internet sales team responded quickly. The sales staff were friendly and knowledgeable. The negotiation on site took too long. More

by stoneybigbear
Recommend Dealer
Yes
Employees Worked With
Jorge "Jorch" Espinosa, Natalie Cherne
Jan 21, 2021 -

Rapids Honda responded

Thank you for your thoughtful feedback! We are very happy to have provided you with such an overall positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 21, 2021

I got the VIP treatment from the start, however, was disappointed that the dealer didn’t have a Ridgeline with the two colors I wanted in their inventory. I probably would have gone to a different deale More

by pjsilbernagel
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Dan Minikus
Jan 21, 2021 -

Rapids Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Daniel was able to help you find the perfect truck. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 21, 2021

Always satisfied with their work. From scheduling the service to receiving updates or estimation of the work before it's done. Great job to the team at Rapids!! More

by kphonthipsavath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jolene Nguyen, Shawn Richter
Jan 21, 2021 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us, we are delighted to hear that you've had such a consistently positive experience. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 20, 2021

Work was done quickly and efficiently. I was notified right when it was done. Everyone was nice and helpful, there was a rental car ready for me! More

by marisa.miklas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Thomas
Jan 20, 2021 -

Rapids Honda responded

Thank you for taking the time to share your feedback with us, Marisa. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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