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Rapids Honda

Coon Rapids, MN

4.4
2,672 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,672 reviews

January 20, 2021

Price deals are good, but customers are not treated/assistance is not good. Recommend for good price deals and best deals. Need to improve customer service a lot. More

by sivakumar.narra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Young, Kevin Kue, Ryan Sangren
Jan 20, 2021 -

Rapids Honda responded

Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please reach out to Ken Grantwit at your earliest convenience (952) 207-7800 kgrantwit@rapidshonda.com

January 19, 2021

Marlin was a great guy. He got me in right away and on time. Friendly person. I’ve been a customer since it was opened! More

by sundrithaigurl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Jan 19, 2021 -

Rapids Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Marlin and hope you enjoy your new vehicle. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 19, 2021

Rapids Honda always services my car efficiently and thoroughly. Shawn is always great. Communication is excellent. Thanks for bringing a Honda dealer to Coon Rapids! More

by deniseroy45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Jan 20, 2021 -

Rapids Honda responded

Thank you for your business and this review, Denise. We're happy to hear Shawn was able to demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 18, 2021

Great place and very helpful. Dealership is spotless and safe. They get you checked in and even washed my car for me which was needed More

by typistgayle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Haney
Jan 18, 2021 -

Rapids Honda responded

Gayle, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 18, 2021

I went there to buy a new vehicle and felt that the sales tactics were aggressive and pushy. They kept trying to sell me add ons even after we agreed on a price and I went to do the paperwork. They continued More

by fetvet
Recommend Dealer
No
Employees Worked With
Jorge "Jorch" Espinosa, Kevin Kue
Feb 04, 2021 -

Rapids Honda responded

Providing a positive experience is our top priority. We are sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly. Katie Young General Sales Manager (952) 207-7826 kyoung@rapidshonda.com

January 16, 2021

Roger was awesome! He took the time to assist us and found the perfect car. We are so happy with our new car. Thanks again! More

by lkempey1
Recommend Dealer
Yes
Employees Worked With
Roger Thomas
Jan 17, 2021 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that Roger was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 14, 2021

I came in for an oil change and tire rotation. They had me in and out quickly. Chad was attentive and professional. And my van was sparkling after the carwash as well. More

by kelly_bouwman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Jan 14, 2021 -

Rapids Honda responded

Kelly, thank you for choosing Rapids Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 12, 2021

Scheduling my oil change and vehicle recalls were easy through the phone. Sara, who helped me when I dropped off my vehicle, was great and followed-up with me as she had promised. I'm very happy with my More

by brakemans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Snyder
Jan 12, 2021 -

Rapids Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Sara, here at Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 11, 2021

Staff is always friendly, waiting room is comfortable, work was performed to my expectations, make sure sales people keep their masks on. Keep up the good work. More

by rodneymrhd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Stegeman
Jan 11, 2021 -

Rapids Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

January 11, 2021

Great service and staff was. My car was serviced promptly and setting up an appointment was easy. I had a special issue that they were able to help me with as well. 5 stars More

by joshuafrueh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Miesen
Jan 11, 2021 -

Rapids Honda responded

Thank you, Joshua ! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda and for the 'five stars". Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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