Ray Catena Audi Freehold

They work with you I told them what my budget is and they worked with me to meet it. The sales person Marc L and the manager were pleasant and professional and I noticed I told them what my budget is and they worked with me to meet it. The sales person Marc L and the manager were pleasant and professional and I noticed how friendly they both were and that they kept talking to me in nice way and building strong rapport (I am in sales too so I am familiar with psychological xxxxxxand I appreciated how effective they were) all the while telling me that they couldn't meet my budget requirements. In the end we met half way because I felt like they were treating me well and I really love the new Audi A5 so I saw no road blocks that prevented me from getting it. More

Unparalleled White Glove Service If you're looking to be treated like gold, then look no further than Audi Freehold. From the moment I walked into Audi Freehold, my entire experience If you're looking to be treated like gold, then look no further than Audi Freehold. From the moment I walked into Audi Freehold, my entire experience with Denis Carey and Danny Alves was absolutely superb. Those two are professional, detailed, thorough, friendly, and impressively knowledgeable. You won't find a better dealership than Audi Freehold. More

Professional and stress free I had a very pleasant experience recently leasing our first Audi. Marc Levine was our salesman but we spoke to and dealt with several others including I had a very pleasant experience recently leasing our first Audi. Marc Levine was our salesman but we spoke to and dealt with several others including Dmitri Sokolov. Everyone was professional, extremely knowledgeable and focused on customer service. I would highly recommend Marc and Dmitri and the dealership overall. More

Ron made my purchase simple and quick. He listened to my needs and provided a solution without drama and gamesmanship. Ron got me put the door quickly unlike many other car dealerships that try to wear needs and provided a solution without drama and gamesmanship. Ron got me put the door quickly unlike many other car dealerships that try to wear the customer out. More

Great Customer Service I have been pleased with my purchase since the moment I drove my car off the lot. Have done two oil changes with some recall repairs (nothing major) - I have been pleased with my purchase since the moment I drove my car off the lot. Have done two oil changes with some recall repairs (nothing major) - always done in a timely manner. ALL employees are polite and courteous in service. Wait area offers snacks, bagels, coffee, free wifi - I don't mind waiting, and there is a big screen tv. I was very disappointed they no longer have French Vanilla in the coffee machine. Oh, there was one rude female employee I forgot, she sits on the sales floor, by the other coffee machine. I strolled over to check that machine for French Vanilla and when I asked if they still had it, she was a little snippy in her reply - that they stopped offering it. In my professional opinion, her reply could have been I will let management know it was requested. Since the rest of the staff is so customer service savvy, her reply was not what I expected. More

Professionalism Our experience was amazing. The whole staff is impressive. There wasn't a thing they couldn't do for you. Our salesperson Rick Sofo was friendly, kind Our experience was amazing. The whole staff is impressive. There wasn't a thing they couldn't do for you. Our salesperson Rick Sofo was friendly, kind and considerate. We arrived in a little bad weather but Rick was determined to get us in a vehicle to test drive, He was very knowledgeable of all the vehicles bells and whistles. We are so pleased with his recommendation of our Audi Q5. We love it !!! Thanks to Rick,Michael,Richard and Maria you guys are terrific !! Steve & Dee R. More

The whole process of leasing my car was smooth and easy. Marc was great to with with. I would definitely recommend visiting Audi Freehold for your next new car. Marc was great to with with. I would definitely recommend visiting Audi Freehold for your next new car. More

Let me start by saying I have been a loyal Audi customer Let me start by saying I have been a loyal Audi customer for the last 15 years not only because of the quality vehicle Audi makes but also because of Let me start by saying I have been a loyal Audi customer for the last 15 years not only because of the quality vehicle Audi makes but also because of the treatment and service I received at Audi. Since Freehold Audi opened some years ago I leased 3 cars from them. Thanks to Mike Castoria and his sales reps I will continue to lease from them More

Ron is one of the best sales people I ever dealt with . Ron did not waste my time and was get me out the door focused. Ron did not waste my time and was get me out the door focused. More

Dimitri was a pleasure to deal with, he went above and beyond to make my experience a great one. Everyone I dealt with was a pleasure. beyond to make my experience a great one. Everyone I dealt with was a pleasure. More