Ray Catena Audi Freehold

Nicest car buying Experience Upon arrival at Audi of Freehold we were greeted by a smiling face and an offer of coffee. Since Ron was with another client Nick showed us the exten Upon arrival at Audi of Freehold we were greeted by a smiling face and an offer of coffee. Since Ron was with another client Nick showed us the extensive Q5 selection to choose from and took us for a test drive. We discussed our options with Nick and Steve before we were introduced to Ron. Dealing with all involved was a very pleasant experience. They went out of their way to expedite the sale as quickly as possible to take our new car home that day. Ron showed us all about our Q5. His knowledge of the vehicle was very impressive and he asked that we call anytime if we need help. All in all our experience was great and we would highly recommend this dealership and an Audi. We love our new Q5. More

Best service and professionalism. My experience from walking into the showroom to exiting to pick up my vehicle was a pleasant experience. Actually, even driving away made me feel as My experience from walking into the showroom to exiting to pick up my vehicle was a pleasant experience. Actually, even driving away made me feel as though I made a good choice with complimentary goodies that was resting on the passenger seat. Thank you so much for going above and beyond expectations! More

Always A Pleasant Experience I have been bringing both of our cars for service to Ray Catena Audi in Freehold since the dealership opened, and also purchased our newest one there I have been bringing both of our cars for service to Ray Catena Audi in Freehold since the dealership opened, and also purchased our newest one there. It is an outstanding dealership to work with, both in sales and service. Michael Lopez, our service consultant, is always extremely knowledgeable as well as helpful. More

Routine Oil Change On Tuesday 12/11/18 I brought my Audi A6 in for routine maintenance @ Ray Catena Audi in Freehold NJ. I was provided by Mike Lopez a Beautiful clean l On Tuesday 12/11/18 I brought my Audi A6 in for routine maintenance @ Ray Catena Audi in Freehold NJ. I was provided by Mike Lopez a Beautiful clean loaner vehicle for the day as requested . Later that day I was contacted by Mike Lopez and informed that my Water Pump was leaking and that the vehicle needed to be worked on until the next day. On Wednesday when I returned with the loaner to pick up my vehicle I was all ready to hand the Service Manager my Credit card when he informed me that like the oil change and Water Pump were all covered by Audi. I was pleasantly surprised and Extremely Satisfied with my entire experience. Thank You Ray Catena Audi for your Professional and Honest Service. More

Great Expirence Its was a great expirence buying my first AUDI which i always dream about. Greg & Steve both were so kind and frendily at the time of purchasing vechi Its was a great expirence buying my first AUDI which i always dream about. Greg & Steve both were so kind and frendily at the time of purchasing vechicle. More

Outstanding service department I've been here 3 times now for warranty work with my 2011 Audi A4 Quattro. My car has over 116k miles so parts eventually wear out and/or fail. All I've been here 3 times now for warranty work with my 2011 Audi A4 Quattro. My car has over 116k miles so parts eventually wear out and/or fail. All three times my service person was extremely professional, courteous & helpful. Typically they give me a loaner - hassle free (and they tell you NOT to fill it up upon return). But this last time they were backed up because of Thanksgiving & unfortunately had no vehicle for me - so I do not fault them for that. Their level of service is so high that I wrote the service manager twice now to let him know how professional his crew was with me & how I appreciated it. When I'm ready for a new Audi - I will definitely buy from these guys. More

Great Experience Great overall experience in purchasing an Audi from Dmitri and Steve. It was a no pressure process and they handled the situation in a way that would Great overall experience in purchasing an Audi from Dmitri and Steve. It was a no pressure process and they handled the situation in a way that would make me likely to go back for another car and happy to refer a friend or family member. More

Amazing Service Outstanding service. I went in to purchase a vehicle for my wife. Ron and Dimitri were knowledgeable, professional, and were able to guide me in purch Outstanding service. I went in to purchase a vehicle for my wife. Ron and Dimitri were knowledgeable, professional, and were able to guide me in purchasing a quality used Audi. They worked with me so that i was able to get the best financing options available. Very respectful and knowledgeable staff who truly shows care and concern for ensuring their customers are happy. They went above and beyond and thanks to them I was able to surprise my wife with a beautiful exquisite condition Audi vehicle. More

Outstanding experience Truly an exceptional experience; the best car buying experience I've had over the past 40+ years. I purchased a CPO vehicle (2016 A4) but the way I wa Truly an exceptional experience; the best car buying experience I've had over the past 40+ years. I purchased a CPO vehicle (2016 A4) but the way I was treated, a casual observer would have thought I was purchasing a new R8. Dmitri did an excellent job; from picking me up at my hotel all the way through the delivery process. He even sent me on my way with the usual dealer provided gifts but added gifts at his own expense. Dmitri provided a thorough orientation of the car, giving me an overview of all the car's features and providing assistance with setting up the phone and the navigation system. I've purchased 8 Audi's over the years and I've never had someone provide such a complete orientation to the vehicle. More

Professional Buying Experience I recently leased another Q5 at Freehold Ray Catena Audi. I worked with Florentino Ayende. It was a pleasure to work with him. He was oriented toward I recently leased another Q5 at Freehold Ray Catena Audi. I worked with Florentino Ayende. It was a pleasure to work with him. He was oriented toward getting me the best deal for my new Q5. He went over and above to find the right car, color, options, packages that fit my needs. I look forward to working with him in 3 years to lease another Audi. More