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Ray Catena Land Rover
Edison, NJ
1,014 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,014 reviews
April 14, 2021
Cassidy is THE BEST!!! She even sent us a video walkthrough that she did of the car before we bought. We have another lease up in December and will use Cassidy again. HIGHLY recommend you do as wel walkthrough that she did of the car before we bought. We have another lease up in December and will use Cassidy again. HIGHLY recommend you do as well! More
by jimmyc
Employees Worked With
Alan Banjany
Helpful March 20, 2021
Outstanding service department that exemplifies why you pay a little more for a high end vehicle. Doug Bertrand went out of his way to not only ensure we had an (unscheduled) loaner; but, he had out Land pay a little more for a high end vehicle. Doug Bertrand went out of his way to not only ensure we had an (unscheduled) loaner; but, he had out Land Rover repaired well in advance of end of day, which enabled our family to continue on with our commitments, without interruption - splendid! More
by falazzara
Employees Worked With
Doug Bertrand
March 08, 2021
My experience showed them to be unethical and deceptive. Always get a second opinion when dealing with the service department here. My 2016 Range Rover HSE diesel was brought in with a DEF warning that bas Always get a second opinion when dealing with the service department here. My 2016 Range Rover HSE diesel was brought in with a DEF warning that basically said poor quality DEF detected, car will not start in xxx miles. My service relationship manager (different from the actual service technician) called me back promptly and said that a new catalytic converter system was needed and the cost would be $6,900. Of course I questioned whether or not they had exhausted all other options including simply cleaning 02 sensors and I was told that they had & because it's a diesel the 02 & DEF sensors could not be cleaned alone without the whole system being replaced. Knowing a good amount about cars, this didn't sound right to me so I decided to take it to a local and trusted place that specializes in high-end foreign cars. There the tech performed all the necessary tests I had expected LandRover to do as well as removed and cleaned the DEF sensors (something I was told was not possible). Problem fixed, car runs great and the total bill was $701. Seriously a difference of almost $6,200. Bottom line is I would not trust this place if your car is not under warranty. More
by lrascio
Employees Worked With
Jonathan Burnside
February 26, 2021
I just had the single best and easiest car-buying experience in my entire life. I cannot recommend Sanchit Verma and his manager Alan Banjany enough. I am in love with my new Land Rover Defender. Let experience in my entire life. I cannot recommend Sanchit Verma and his manager Alan Banjany enough. I am in love with my new Land Rover Defender. Let me tell you why: 1) The deal: The Defender is a popular truck right now. As it should be--it's really the only of it's kind. A perfect blend of past and present. Sanchit and Alan offered me an aggressive deal as a first offer. It was considerably better than another local dealer I called. They were fair, equitable and transparent in how they worked with me. 2) The customer service: Sanchit was so easy to deal with. Almost the entire process was handled electronically, with my preferred communication method of SMS. He anticipated my needs and questions, and met them almost before I realized them. 3) The delivery: Once Sanchit showed up at my doorstep with the truck, it was instantly clear that Sanchit loved Land Rover and the Defender possibly more than any other human on earth. Sanchit was patient with me as he showed off all of the cool stuff about the truck that I had no idea about. He did this A+ delivery at my house. 40 miles away from where he works. He didn't leave until everything was perfect. And it was. More
by MattEvan
Employees Worked With
Alan Banjany, Sanchit Verma
February 23, 2021
I've been leasing cars about 30 years and never had such a horrible experience. They almost killed my whole family. I have a 2020 Range Rover Evoque it's been in the shop about 70 percent of the lease so a horrible experience. They almost killed my whole family. I have a 2020 Range Rover Evoque it's been in the shop about 70 percent of the lease so far I've had a dozen loaner cars. It has a new engine, starter. 2 batteries and a very long list of other parts. The truck has never driven properly from week 1. The truck starts by itself over and over again. They gave it back again and swore its fixed I was going to put it back in my garage that's under my bedroom and if I didn't end up taking it to work that night people would have died in their sleep from carbon monoxide poisoning. The truck is junk and the dealership is worse the management is awful. At this point they stopped returning calls. And it's always another story More
by Sfgfdny
Employees Worked With
Tom G
January 26, 2021
Thanks ,I will recommend your service as always and your service is first class as always I will fill in the survey as soon as I get survey email.The lr2 2011 is Fantastic after the service you suggested. a service is first class as always I will fill in the survey as soon as I get survey email.The lr2 2011 is Fantastic after the service you suggested. and I am going to bring my new discovery 2018 for service all the way from englewood nj , even thou I have a service center just one mile next to me , I will make myself available for a great service experience advisor like you in edison New Jersey. Again I am.satisfied with this service with landrover, the company should be proud to have a service personal like DOUG BERTRAND thank you again . More
by Renny
Employees Worked With
Doug Bertrand
January 20, 2021
great experience as always at Ray Catena and Doug was fantastic. the service dept is always well organized and every very friendly. very efficient experience fantastic. the service dept is always well organized and every very friendly. very efficient experience More
by steve.schlesinger
Employees Worked With
Doug - service consultant
December 22, 2020
My salesperson was Michael Burnside- It was a pleasure working with Michael who guided us through the lease program from beginning to end—-he was able to find a Range Rover that we liked model, color etc— working with Michael who guided us through the lease program from beginning to end—-he was able to find a Range Rover that we liked model, color etc—-MichaeI has excellent communication skills, courteous, knowledgeable and wanting to give exceptional guidance—-he did a follow-up call to see if we were happy with our Range Rover—-This was my first experience buying a vehicle in NJ and he assisted with insurance and license plates procedure- I highly recommend Michael if you are looking for a five star salesperson Thank you Michael Burnside More
by Weezee
Employees Worked With
Michael Burnside
October 07, 2020
Had an amazing experience purchasing my Range Rover Had an amazing experience purchasing my Range Rover through Land Rover Edison with great thanks to Daniel Wang. Definitely one of the best and easies Had an amazing experience purchasing my Range Rover through Land Rover Edison with great thanks to Daniel Wang. Definitely one of the best and easiest experiences I have ever had with a dealership. I went in with a specific car, color, detailing in mind and he assured that it was exactly what I got, never pushing me into something else, which is greatly appreciated. Dan was not only extremely informative, but always more than willing to answer any and every question asked and continues to be of great help to this day even with the sale being completed. Highly suggest anyone who is interested to go and ask for Daniel Wang! More
by danad
Employees Worked With
Dan Wang
