Ray Catena Land Rover
Edison, NJ
Filter Reviews by Keyword
By Type
Showing 1,014 reviews
Only 1 star from us and that’s because we had a good experience test driving the car and Anthony Demonte explained some of the features to us. However everything else was quite disappointing, to the poi experience test driving the car and Anthony Demonte explained some of the features to us. However everything else was quite disappointing, to the point where my husband and I purchased our vehicle from another Land Rover dealership. We had every intention on purchasing a new car but wanted to look over our finances to be 100% sure the car we test drove was in our budget. We informed Anthony we’ll call him the next day, at 9am. My husband called at 9am and left him a message on his desk phone AND cel phone. He never returned the calls. That same evening we went elsewhere. To throw salt on the wound, we received an automated email from him saying he is still interested in helping us find a car. I replied, informing him we went elsewhere. The next day he FINALLY calls my husband back and asked if he can further assist. When my husband informed him about the messages he was dismissive of it. And he only said “OK” and hung up on my husband when informed him we purchased our car elsewhere. This is poor service through and through. Maybe Anthony didn’t think we were serious enough but he definitely lost our business and if anyone asks us, we definitely won’t refer them to this dealership. More
Recently had my Range Rover serviced at Edison Land Rover. As always the service was excellent. I’ve been a long time customer and truly appreciate their attention to quality customer service. Always Rover. As always the service was excellent. I’ve been a long time customer and truly appreciate their attention to quality customer service. Always friendly, always courteous, always professional! Mike Indyk was great and had my vehicle completed even sooner than I expected. What I enjoy most is that they take the time to remember you! They make an honest effort to remember your name and treat you like family and not just an appointment to check off their list. Thanks Tom! You and your team are top notch! More
Review for Cassidy Coulombe...THE BEST To have a lease end during a pandemic was the worst, but I was so thankful to have found and to have worked with Cassidy Coulombe at Ray Catena Land R To have a lease end during a pandemic was the worst, but I was so thankful to have found and to have worked with Cassidy Coulombe at Ray Catena Land Rover in Edison, NJ. She was always very proactive with us. I was so specific of what model and upgrades I needed. Inventory was lacking throughout this time, but she kept us hopeful and delivered as promised.=) The process when signing off was so smooth and so seamless...everything was ready to go. I love my new Evoque, but I so appreciate the effort and high level of professionalism she provided. Thank you again Cassidy and Ray Catena. More
Words can not explain how happy I’m with the decision to go to Ray Catena and Sanchit Verma! My experience was outstanding! Sanchit was patient, knowledgeable and very efficient. I was in and out within a c go to Ray Catena and Sanchit Verma! My experience was outstanding! Sanchit was patient, knowledgeable and very efficient. I was in and out within a couple of hours. I also love my Range Rover Velar. It has a smooth ride, comfortable ride and amazing features! More
Sanchit was quick, attentive, and made reasonable counter offers to my requests if needed. Needed one cosmetic thing done the day after buying. They came picked up and returned promptly. 5 Stars offers to my requests if needed. Needed one cosmetic thing done the day after buying. They came picked up and returned promptly. 5 Stars More
Just wanted to share our experience and give a shout out to Dan Wang in Sales for going above and beyond to meet our expectations with our new Land Rover. Dan was phenomenal throughout the process securing to Dan Wang in Sales for going above and beyond to meet our expectations with our new Land Rover. Dan was phenomenal throughout the process securing a vehicle and checking in with us with updates - all of which was taking place during these unprecedented times ! Again great job Dan and the entire Ray Catena family ! More
We had an amazing experience with Vincent Gambardella. With limited access during COVID-19, which had the potential to be a stressful experience, Vincent made the process easy and comfortable. We met him With limited access during COVID-19, which had the potential to be a stressful experience, Vincent made the process easy and comfortable. We met him in person for an appointment and he was very energetic, helpful and knowledgeable in answering all our questions. Most importantly, he never pressured us! We discussed the rest of the deal over the phone and appreciated how responsive and patient Vincent was. The day of the pickup of the car he had all paper work printed and ready to sign. We have purchased/leased multiple cars from Ray Catena and had great experiences, but Vincent was AMAZING!! Thank you Vincent for making the process so easy and enjoyable! More
Vincent was really helpful in all the process SINCE the credit application and the pick up of my new RANGE ROVER EVOQUE The best experience ever buying a car THANKS credit application and the pick up of my new RANGE ROVER EVOQUE The best experience ever buying a car THANKS More
Whats up. I'm going to get straight to the point. BEST EXPERIENCE AT A DEALERSHIP EVER. I have had 5 cars. All financed. Never leased. I never thought leasing was a good idea but after trading in my first EXPERIENCE AT A DEALERSHIP EVER. I have had 5 cars. All financed. Never leased. I never thought leasing was a good idea but after trading in my first to financed vehicles, leasing should have been obvious. But unfortunately (at least in my experiences) when you go to dealerships, they wont really go the extra mile and give u info or the tutelage of the differences between both or different scenarios that would ultimately make you happy becuz quite frankly, they just don't want to waste their time teaching u the ropes if u hvnt committed to buying from them. So they'd rather smash u into a car u will eventually hate after a month. That said, i was upside down in yet another car but the Silver Range Rover Velar is the only car i wanted. So i put myself in a position to at least apply and see where i would be with a trade. I applied Wednesday 6/3rd. Received a call from Vincent and had my Silver Velar fri 6/5th. I've dealt with a lot of Salesmen in my time. But Vincent doesn't sell. He simply answers all your questions n gives knowledgeable feedback. His energy and enthusiasm is unmatched. Never met a more energetic, professional, and diligent gentleman. Salute to Ray Catena for having a superstar on your staff. Ill be back to do future business n ill tell anyone i know that may be looking for a vehicle soon to at least stop at Edison Land Rover first. Thanks again to Vincent for helping me get out of my "RRS"! 💪🏾😏 More
I highly recommend Ray Edison!! I had such an amazing experience with Vincent Gambardella. He was so professional and passionate - very honest. With limited access during COVID-19 he sent me videos/photo experience with Vincent Gambardella. He was so professional and passionate - very honest. With limited access during COVID-19 he sent me videos/photos of the car. He was able to work out an amazing deal for me!! There was no catch. He had all paper work printed and ready to sign. We discussed everything over the phone. Ray Catena really makes you feel welcomed. Vincent was extremely attentive to my needs especially after I told him it’s my birthday! I have to admit this has been the most quickest and easiest lease I have done. More