
Ray Catena Lexus of Larchmont
Larchmont, NY
Filter Reviews by Keyword
By Type
Showing 413 reviews
Your lease and delivery team My experience started with Nancy, who received my request and specs, gave me a fine monthly lease quote with no grief or barganing; was responsive in My experience started with Nancy, who received my request and specs, gave me a fine monthly lease quote with no grief or barganing; was responsive in all respect and most timeley over this 2+ week process. Ed Bartoli was splendid from the test drive to the delivery. Clear, friendly, happy, truthful in all cases, and coordinated all parts of the process. Isaac gave me accruate information about the add-ons and the excess wear and use plan. I initially passes on all the options, then decided to take the excess wear plan. And, Joe gave a most clear and concise and thorough orientation to the features of our new 2014 ES350. Thanks. More
New Lexus ES 350 This is the second car I have purchased with the assistance of Mr Jacob. He was extremely knowledgeable about the car he sold to me. He is trustworthy This is the second car I have purchased with the assistance of Mr Jacob. He was extremely knowledgeable about the car he sold to me. He is trustworthy and did everything he could to make my care purchase as easy as possible. The price was right as well. I look forward to dealing with Mr Jacob in the future. More
Great experience My experience at Ray Catena Lexus was wonderful. Ed Bartolli and Mayer Sayegh helped me into a 2015 RX 350 , my entire time at the dealership I was co My experience at Ray Catena Lexus was wonderful. Ed Bartolli and Mayer Sayegh helped me into a 2015 RX 350 , my entire time at the dealership I was comfortable and it was a seamless transaction thanks to their hard work. I highly recommend Ray Catena of Lexus. More
great experience I recently leased a 2015 RX-350 with Ed Bartoli. This was a pleasure to deal with him. Ed was a very honest guy and made this experience to be a enj I recently leased a 2015 RX-350 with Ed Bartoli. This was a pleasure to deal with him. Ed was a very honest guy and made this experience to be a enjoyable one. I would recommend this dealership and Ed Bartoli to anyone inquiring about purchasing a new vehicle. Ed thanks again for the great experience. More
Purchase of new GX 460 Overall experience was fantastic! Quick and easy! I would recommend this dealer ,and Steve Richman did a great job finding me the perfect vehicle! Overall experience was fantastic! Quick and easy! I would recommend this dealer ,and Steve Richman did a great job finding me the perfect vehicle! 5 stars! More
Great experience purchasing a new car I am very satisfied with the entire experience of purchasing the car with them, very professional, always straight to the point and helpful! Nancy was I am very satisfied with the entire experience of purchasing the car with them, very professional, always straight to the point and helpful! Nancy was my main contact before I picked up the car. All my questions and concerns were addressed in a very efficient / professional way - exchanging emails as preferred by me. When I contact other dealers, no matter what I ask via email, their answer would always be "please let us know when you would like to pay a visit" -- please excuse me that I can't visit all dealership to ask a few questions... I clearly see the differences between the dealderships. I didn't do any homework when I first visited an Audi and a Lexus dealer close to where I lived on the same day. The audi dealer definitely preyed on me, and wrote a few retail numbers on a piece of paper for me and "invited" me to sit in an Audi... The Lexus dealer offered me a test drive right away, showed me the websites that provided invoice prices etc., and then taught me a lot of things about buying a new car. Well, I bought a Lexus eventually... Anyways, the team was great! really appreciated their professions. More
The Gift that Keeps on Giving This is the 4th RX 350 that I have leased through Mike and the team at Ray Catena and each transaction has been more perfect than the last. Mike is t This is the 4th RX 350 that I have leased through Mike and the team at Ray Catena and each transaction has been more perfect than the last. Mike is the consummate professional. He is extremely knowledgeable, highly responsive to his customer's needs and most importantly, just a great guy. Over the 10 years we have known each other we have seen our kids grow up and our lives evolve. Mike has always taken not only an interest in my vehicle needs but in my family too. What more can i say other than I would find it hard to imagine an instance where I wouldn't return to Mike and Ray Catena car after car after car. Thanks Mike! More
Second purchase I went back to Ray Catena because I had such a great first experience 5 years ago. My experience with the second vehicle purchase this week was eve I went back to Ray Catena because I had such a great first experience 5 years ago. My experience with the second vehicle purchase this week was even better! Thanks, Ed Bartoli, for making the trade-in/purchase so painless and pleasant! More
Top Notch Dealership If you want to purchase or lease a vehicle from a group of top notch pros then this is the dealership to go to. I've been leasing and purchasing cars If you want to purchase or lease a vehicle from a group of top notch pros then this is the dealership to go to. I've been leasing and purchasing cars for over 20 years and have seen it all. You get guys on the phone that will tell you anything to get you into their dealership and once you get there they will change everything they told you over the phone; have little to no knowledge of the vehicle; and pressure you into a deal without truly negotiating a fair price. Ray Catena Lexus is simply the real deal. These guys are no non-sense and don't want to waste your time as much as their own. I dealt with Mike Liberti who is a Veteran and a true professional in the business. He knows everything there is to know not only about Lexus vehicles but just about any vehicle in the market. He is a car buff and loves what he does for a living. There is no better salesperson to deal with because he enjoys every minute of it, from the moment he meets you, discussing the deal, talking about the vehicle and making the deal. It's as if he places himself in your shoes and wants to buy it. He is a great person and answered his phone each and every time I called. I was in the market for a SUV for my wife. I looked at the Cadillac SRX; Acura MDX; Grand Cherokee and Audi Q5. The Lexus RX350 is hands down the best vehicle overall based on ride, comfort, features and price. Mike and manager Ralph gave me a deal that no one could touch and they did so from the inception. There was no lengthy back and forth negotiating. Normally you have to make a salesman honest by shopping all around and bringing the price to them. But Ray Catena makes the rest of the dealerships honest because they give you the best price from the get go, and doubters that take the quote elsewhere only end up coming back to Ray Catena to make the deal. Sincerely, customer for life Giancarlo More
New GS350 This was my first experience purchasing a Lexus and from my first visit into the showroom till I drove off the lot with my new vehicle, Steve Richman This was my first experience purchasing a Lexus and from my first visit into the showroom till I drove off the lot with my new vehicle, Steve Richman made my experience both painless and easy. I am so happy and pleased I walked into Ray Catena and I am so happy with my choice in my new Lexus! I Love Driving My New Car! Thank you so much Steve! More