Ray Catena Lexus of Larchmont

Shop Around but Buy at Ray Catena's Lexus Dealership! My wife and I began shopping for a new car about two months ago and we went to various dealerships, meeting sales people and test driving different ca My wife and I began shopping for a new car about two months ago and we went to various dealerships, meeting sales people and test driving different cars. We were close to purchasing another sedan, when a friend of mine suggested that we make an appointment to meet Noel Greenstein at Ray Catena Lexus. My friend had a great experience with Noel and thought that we should consider talking to him before finalizing any deals we might be considering. Initially I was a little hesitant, since we have a 2005 Lexus with 163,000 miles and I really wanted to purchase a different vehicle since every make and model we test drove had its own unique appeal. And after driving the same car fro nine years, we were ready for some new adventures! However, given how many people have less than positive experiences with car sales people, I figured we should see what was so exceptional about Mr. Greenstein. I made an appointment and spent an afternoon test driving both the Lexus ES350 and ES 300 Hybrid. I was impressed with the luxury of both cars and the many safety features as well as their great navigation system. And while I liked both cars, my wife felt that to be able to get 40 miles to the gallon in the city and 39 on the highway with the hybrid helped make our decision easier. I didn't think we could buy a luxurious car for under $50,000 that has great features and get that kind of mileage. We also decided that we would lease the car and we asked if we could pay our three years up front to avoid paying monthly interest and we were able to get an exceptional deal that made us very happy. This could be then end of my review, except that when I went to pick up our new car, I had a lot of concerns about all the new features and I was a little nervous about driving off without getting a personal tutorial. Mr. Greenstein calmed my nerves, when he introduced me to Joe Napolitano, who spent the next hour reviewing with me every detail of how to program the navigation system, use the built in Bluetooth technology and answering every question as if he had nothing he'd rather do than teach me how to have the most fun possible with my new Lexus! Joe even urged me to call him if I had any other questions or concerns and literally within five minutes of leaving the dealership, my wife called me and I couldn't figure out how to answer the phone, while driving the car! I pulled over and called Joe who insisted that he call me back and walk me through the very simple steps! Joe is now on my speed dial and his patience and warmth is an added bonus to anyone who is lucky enough to buy a car from Ray Catena's Lexus dealership. More

Great service The service was great, I found the car online from another website and sent an inquiry. Received information right away from Nancy and set up a test d The service was great, I found the car online from another website and sent an inquiry. Received information right away from Nancy and set up a test drive. Ed was great to deal with and everything was done and transferred to Connecticut in a timely manner. More

what a great place! so enjoyable to buy a car at this dealership. from the moment you walk in to the time you leave you are treated like family. besides the great tr so enjoyable to buy a car at this dealership. from the moment you walk in to the time you leave you are treated like family. besides the great treatment you get a great price. there is no let me speak to the manager and see what I can do. they treat you like a valued customer and care about your business.. I got the car I wanted at a great price and there were no issues. even the delivery of the car is flawless. i deal with ed and jeff and ralph . jeff and ralph run the dealership and are very accessible. More

Perfect We recently had our first child two months ago. For her first mother's day, I wanted to get her something very special. With the help of Ched and his We recently had our first child two months ago. For her first mother's day, I wanted to get her something very special. With the help of Ched and his management staff, the experience could not have been better. With the surprise that she was going to the dealership to pick up her new RX350 and not just to look at a particular truck she "may" like, it took a lot of help from the guys at Ray Catena, especially Ched. Behind the scenes and behind her back; Ched, Ralph, and Maher got me a fantastic deal on the 2015 model with the color of her choice. They got the truck detailed, tied on the holiday bow, and even slipped a mother's day card in the windshield without me there and had it ready to go when we arrived! No one said a thing, everyone played along, and it was an unbelievable surprise. I would highly recommend Ray Catena Lexus to anyone for their amazing service. They went above and beyond the call of duty and because of that they have a customer for life. Thanks guys. More

Lease Unbelievable service! Great to do business with I recommend this dealer and staff 100%. Don't go anywhere else!!! Highly recommend you stop by and see Unbelievable service! Great to do business with I recommend this dealer and staff 100%. Don't go anywhere else!!! Highly recommend you stop by and see what they can offer. You will NOT GO ELSEWHERE More

Trustworthy Is the name for Ray Catena Lexus of Larchmont. Nancy Sardos and Osama Jacob, that's the team you want, to make the best deal on a new car. Wow they where really the best out of all the dealerships Nancy Sardos and Osama Jacob, that's the team you want, to make the best deal on a new car. Wow they where really the best out of all the dealerships I have visited in these past 3 months. I have been to Jag, MD , Audi, and at least 10 Lexus dealers. The prices where straight foward and low as compared to others, and the service was outstanding..... Nancy is so pleasant and Osama very business like and to the point. No xxxxxx business, just honest straight forward deals. It changed my way of thinking about buying a car. I am very impressed with this dealership and hope to come back in the future. Thanks Guys! Great experience, Great People, Great Car as well. More

Great Experiance Ed was very helpful and knowledgeable with all of our questions. Friendly and Honest. A fast and smooth transaction. The price that i was promised and Ed was very helpful and knowledgeable with all of our questions. Friendly and Honest. A fast and smooth transaction. The price that i was promised and the car too. Will definitely send my family and friends to him. More

Very quickly to the right price Had already decided that I wanted a Lexus. Salesman Steve Richman was to the point, low pressure, informative and interested in making me happy. We Had already decided that I wanted a Lexus. Salesman Steve Richman was to the point, low pressure, informative and interested in making me happy. We arrived at a price within 10 minutes and as I had already hassled it out with a few other dealers of other brands, Richman was a breath of fresh air. More

Great Experience The experience I had was extremely pleasant. Directed me to the car that exactly fit my needs, with explaining every option available for the model I The experience I had was extremely pleasant. Directed me to the car that exactly fit my needs, with explaining every option available for the model I leased. Flexible with how to build out the lease payments to what was best for me. Very informative and friendly communication. Superb customer service. More

Didn't even have to stop by Mercedes, BMW or Audi From the minute I walked in I was greeted with a smile and someone was with me right away. Ched was outstanding and made me feel like my friend was h From the minute I walked in I was greeted with a smile and someone was with me right away. Ched was outstanding and made me feel like my friend was helping me buy a car without all of the back and fourth. More