Ray Catena Lexus of Larchmont
Larchmont, NY
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Great Experience The experience I had was extremely pleasant. Directed me to the car that exactly fit my needs, with explaining every option available for the model I The experience I had was extremely pleasant. Directed me to the car that exactly fit my needs, with explaining every option available for the model I leased. Flexible with how to build out the lease payments to what was best for me. Very informative and friendly communication. Superb customer service. More
Didn't even have to stop by Mercedes, BMW or Audi From the minute I walked in I was greeted with a smile and someone was with me right away. Ched was outstanding and made me feel like my friend was h From the minute I walked in I was greeted with a smile and someone was with me right away. Ched was outstanding and made me feel like my friend was helping me buy a car without all of the back and fourth. More
Great Experience Anthony made this experience quick, simple, and very insightful. He provided a large amount of knowledge about the car I was buying and was completely Anthony made this experience quick, simple, and very insightful. He provided a large amount of knowledge about the car I was buying and was completely honest with every piece of information he was pitching to me. He made my first experience of buying a car a great one and I could not be happier with my purchase. If you are purchasing a vehicle at this dealership make sure you meet with Mr. Tufo. More
From the time I was greeted at the front desk until I drove off with my new Lexus, my experience with Ched Gelb and the young man who showed me the car, was an absolute pleasure. I never felt pressured b drove off with my new Lexus, my experience with Ched Gelb and the young man who showed me the car, was an absolute pleasure. I never felt pressured but the process was speedy and convenient. I've been to other dealerships before but never with the ease and confidence that I felt at Ray Catena. I would highly recommend Ched to all my friends and family. Thank you again and I will see you in three years. More
My experience with Ray Catena Lexus was great, our sales representative Steve Richman was very professional, clear and helpful. We bought a New lexus for a reasonable price with great interest. all the proc representative Steve Richman was very professional, clear and helpful. We bought a New lexus for a reasonable price with great interest. all the process was super fast. we went to see the car on Saturday afternoon and by Monday we have the car in our parking lot. Great experience 100% recommend this dealer and their staff. More
The store looks like any other dealership, but that is where the similarity ends. Enter and you will find that every one truly cares, and tries to make you comfortable. Noel Greenstein is truly special, w where the similarity ends. Enter and you will find that every one truly cares, and tries to make you comfortable. Noel Greenstein is truly special, what a caring individual, Isaac Apostolidis is a true Patrioti and a good friend , he is very talented and will do anything he can to help with your decisions. We cannot forget those wonderful service guys and gals at Catena Lexus Gary Kanzler is outstanding. For many years I was strictly a Mercedes Benz buyer and still own one. After driving the RX I have for over 250 000 miles, one would have to be foolish to buy any other car. LEXUS quality is legendery but this dealership makes it the car to drive. congratulations you deserve the kudos..yes I would recommend Ray catena lexus with pleasure Irving Ayash More
Steve got us a certified rx 350 for a price that beat everything that was offered by all the other dealerships in my area. He simply sent me an email offering the car that fit my criteria for a price tha everything that was offered by all the other dealerships in my area. He simply sent me an email offering the car that fit my criteria for a price that made me sign the contract two days later. It was our first time purchasing a used car but thanks to Steve we had a great experience and we're very happy with the car. I strongly recommend you work with this guy if you want to make your shopping easy and straightforward. No tricks, no deceiving. More
We had a great experience at the Larchmont Lexus. Steve was honest and knowledgable. The process of trading in our car for a new one was quick and easy. I would definitely recommend this dealership and S was honest and knowledgable. The process of trading in our car for a new one was quick and easy. I would definitely recommend this dealership and Steve to anyone. Thanks so much - we love our new car!! More
Mr. Greenstein provided a first class experience for us as we selected our second Lexus. He is an expert in workings of the car. He knows the answer to every question that a potential buyer might have. as we selected our second Lexus. He is an expert in workings of the car. He knows the answer to every question that a potential buyer might have. His care on the day of delivery of the car is outstanding. He thinks of everything, including remembering that we probably forgot to remove the EZ pass from our previous Lexus. He is truly an asset to this dealership. We would most definitely return to buy/lease another car from him. More
I was very put off by previous unsavory "sales" tactics at car dealerships which had left a negative impression on me and so I was filled with trepidation when it was time to decide whether to leas tactics at car dealerships which had left a negative impression on me and so I was filled with trepidation when it was time to decide whether to lease a new car or buy my current vehicle; I was concerned that I would be "ripped off" and pushed into making a decision quickly without my concerns and questions being addressed thoroughly and honestly. When I spoke with Jeff Hapoienu, I felt he was concerned about my previous experiences and that he wanted me to have a good experience with Lexus--I felt a sense of care about me and the decision I was trying to make. He did not try to push any decision onto me but rather gave me the facts and figures so that I could come to my own conclusion as to what was the best decision for me (i.e., lease a new vehicle or buy my current vehicle). He spent a tremendous amount of time with me, reviewed every single one of my questions and concerns, and never made me feel like I was under time pressure or that my questions were an annoyance. Ultimately, I decided to lease a new vehicle and am extremely happy with my decision. I highly recommend Jeff to any future customer--not only is he knowledgeable and patient, he is kind--a true gentleman. More