Ray Catena Lexus of Larchmont
Larchmont, NY
Filter Reviews by Keyword
By Type
Showing 403 reviews
I've purchased from them before and its always great. Davide was patient and listened to me especially being a woman, and experiencing a bias approach at other Lexus dealers. And Angel programmed my phon Davide was patient and listened to me especially being a woman, and experiencing a bias approach at other Lexus dealers. And Angel programmed my phone and even came to my home to do my garage door opener. They are people of their word. More
I went to this dealership to inquire about purchasing a 2010 Lexus RX 350. I was paired up with Noel Greenstein as a sales rep. He spoke to me as if I was a low class citizen. He kept hinting that maybe i 2010 Lexus RX 350. I was paired up with Noel Greenstein as a sales rep. He spoke to me as if I was a low class citizen. He kept hinting that maybe i should go take a look at another car like the Acura Mdx which might be more affordable. He didn't even know my financial situation. I'm a CPA working at a Hedgefund in Manhattan and doing pretty well at that. The whole experience was very poor, he was rude and kept yelling no to any of my requests like i was some kid. They were willing to lose a deal because of a $350 charge to locate the color specificatons i needed. Oh well. If you are ever to go to this dealership ask to work with anyone but NOEL GREENSTEIN. More
Dealing with Ray Catena was an absolutely incredible experience. I live in Staten Island NY and initially went to a local dealership in Brooklyn called Bay Ridge Lexus. Bay Ridge tried to scam me on t experience. I live in Staten Island NY and initially went to a local dealership in Brooklyn called Bay Ridge Lexus. Bay Ridge tried to scam me on the deal and they were not very friendly while negotiating with me. I called Joel from Ray Catena and negotiated with him on the phone. Within 20 minutes he and I agreed on a ball park number, so I went out to Jersey to Ray Catena Lexus of Monmouth. Once I got there I was greeted by a very friendly representative who assisted me to find Joel. The dealership is clean, full of various car/truck models and has a huge inventory. Joel was very friendly, honest and accommodated all of my requirements. Joel was not pushy, but actually offered several ideas which have helped me get what I want. The test drive was long and on my terms. Overall the experience with Joel and Ray Catena Lexus of Monmouth was magnificent. More