Ray Catena Lexus of White Plains

Experience buying a used Lexus convertible Had a great experience... Michael Bergman was extremely professional, knowledgable and respectful from start to finish.... Have a couple of minor issu Had a great experience... Michael Bergman was extremely professional, knowledgable and respectful from start to finish.... Have a couple of minor issues and he reacted quickly to rectify even having car picked up, serviced and brought back. Very few dealers would be that responsive.. Also Anthony Marino was also extremely helpful in this process. Would highly recommend this dealership.. Ed Doran More

Shavaune Shackleford I was very pleased with my experience at Ray Catena Lexus White Plains, and especially pleased with my Sales Consultant, Shavaune Shackleford. This wa I was very pleased with my experience at Ray Catena Lexus White Plains, and especially pleased with my Sales Consultant, Shavaune Shackleford. This was my 4th consecutive Lexus lease, but my first at Ray Catena. The others were at a Lexus dealership in CT. Shavaune was friendly, knowledgeable, energetic, intelligent, and truly tried as hard as possible to make my experience positive and with minimal headaches. He followed up consistently when he said he would. The entire team was really wonderful. A very positive experience for me. More

The most pleasant car buying experience We went to the dealership for a very nice customer appreciation event and started to chat with Rick about swapping our 2012 Lexus Ct200h for a new mod We went to the dealership for a very nice customer appreciation event and started to chat with Rick about swapping our 2012 Lexus Ct200h for a new model. Rick told us a lot more info about this model. 30 minutes later, we were convinced that swapping with a 2017 model is the right thing to do. Rick patiently stayed with us and completed a very nice deal, getting us the car we wanted. Five stars without any hesitation! More

Excellent professional service I came to the dealership for the first time and was really impressed with very professional service. I got the exhaustive explanations about the car I I came to the dealership for the first time and was really impressed with very professional service. I got the exhaustive explanations about the car I chose, got professional recommendations and I was completely satisfied with the way this dealership work. Really great experience for me. More

Great experience! It was the easiest and fastest process of leasing a car! The best deal around ! Delivery was the most convienent process of all. Would highly recommen It was the easiest and fastest process of leasing a car! The best deal around ! Delivery was the most convienent process of all. Would highly recommend dealership and salesman. More

Best Experience! I was referred to Tim by a family member who raved about her experience at Ray Catena Lexus. I was completely blown away by Tim's superb customer ser I was referred to Tim by a family member who raved about her experience at Ray Catena Lexus. I was completely blown away by Tim's superb customer service, his attention to detail and consideration to meet my car needs. His knowledge was apparent and he was happy to answer all of my questions. I am looking forward to doing business with Tim in the future and strongly recommend him as an excellent car salesman. More

GREAT EXPERIENCE This is my 4th lexus. I've been dealing with Fabio from day 1. He's professional, courteous, knowledgeable and just a true honest human being. Having This is my 4th lexus. I've been dealing with Fabio from day 1. He's professional, courteous, knowledgeable and just a true honest human being. Having dealt with buying vehicles for close to 40 years, Fabio is a joy to deal with. He makes the car buying experience an enjoyable event. I've recommended many people to Fabio, and each one has thanked me for it. Alan Honig my Service rep and again, a gentleman of the highest caliber More

Best in The Business My past and current experience with Ray Catena Lexus of White Plains has been excellent. The overall general customer experience is one of care and c My past and current experience with Ray Catena Lexus of White Plains has been excellent. The overall general customer experience is one of care and convenience. Any needs, questions and inquiries are always diligently executed by either sales or service staff. The ambience of the showroom and service waiting area are pleasant, comfortable and equipped with convenient internet services as well as snacks and beverages. My sales person was Fabio Villa whom I have dealt with previously contacted me on occasion to inquire if all was well going well with my former car. When it became time to get a new car, he anticipated every detail to make my new purchase easy, efficient and extremely convenient. Fabio explained all the information regarding the car's features and attributes. Our financial negotiations were without any difficulty or hurdles. He did and outstanding job and the transaction went smoothly. On delivery (which was very short), Fabio and Shavaune took the time to familiarize me with the car. Overall, one could not ask for a better car purchasing experience. More

Very good dealership,salesman and premises Very curteous,professional,knowledgable salesman who took time to carefully explain all features of the model I was seeking and again on the test driv Very curteous,professional,knowledgable salesman who took time to carefully explain all features of the model I was seeking and again on the test drive. More

was great and very low stress great staff very friendly and worked with my budget to get me a car, Will keep going to them for my business. GREAT Job. A great staff very friendly and worked with my budget to get me a car, Will keep going to them for my business. GREAT Job. A More