Ray Catena Lexus of White Plains
White Plains, NY
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Professional Car salesmen are rare, they got one of them We wanted to shop around for a new car and entered Lexus of White Plains. We were connected to Fabio Villa and appreciated his professional approach t We wanted to shop around for a new car and entered Lexus of White Plains. We were connected to Fabio Villa and appreciated his professional approach to show us the Lexus cars. Fabio is excellent in his customer approach, not pushy at all and extremely knowledgable and professional about the cars he sells. Could not ask for a better experience to buy a car for a change. The follow up and the dealings with insurance etc. was as well doen in a very professional manner with great patience. Thank you Fabio More
Good place to buy and service a Lexus Comfortable feeling facility - knowledgeable and pleasant salesman - adequate time spent explaining all the complex systems in the vehicle. The offer Comfortable feeling facility - knowledgeable and pleasant salesman - adequate time spent explaining all the complex systems in the vehicle. The offer was made to allow us to return at any time for further guidance as to how to access and operate all the electronics. Salesman always available to help. Tech person (Joelis Cortorreal) spent as much time as we needed to get us squared away on the car. He also was very knowledgeable. More
Pleasurable Experience! Very nice dealership with many cars to see! Staff really knows their vehicles. Dan and Tim were a pleasure to work with- very accommodating and hone Very nice dealership with many cars to see! Staff really knows their vehicles. Dan and Tim were a pleasure to work with- very accommodating and honest. You will want to return here for your next purchase because they make everything so easy and pleasant.... Not like other dealerships who are only interested in the sale, then forget about you. Dan is a marvelous manager and Tim really knows his stuff. Everyone there is very courteous and they have a comfortable waiting room for service if you decide not to use the free loaner. Customer service is important in a dealership. All Lexus's are the same......it's the dealer that makes the experience. More
The dealership was friendly and efficient. Dealership and Salesperson were great. The transaction went off without a hitch. Everything that was promised was delivered and they spent time goin Dealership and Salesperson were great. The transaction went off without a hitch. Everything that was promised was delivered and they spent time going over the car with me. More
Cheers to Ray Catena Lexus of White Plains! Terrific dealership, in style and substance. Genuine hospitality as you enter, greeted by one professional after another and wow, was what I was thin Terrific dealership, in style and substance. Genuine hospitality as you enter, greeted by one professional after another and wow, was what I was thinking as I began my first "Ray Catena Experience" in Lexus of White Plains. When I met my sales representative, Tim Feighery it was like reuniting with an old friend, except he knew everything and anything about the amazing and gorgeous AWD GS F Sport he was about to sell me. I wanted my seventh BMW, though I was curious to see what the Lexus brand was about. Curiosity may have killed the cat, and she definitely led me to a decision I am sure I will never regret. Meeting the Manager, Mr. Cooper and the Tech Instructor Joelis, cemented my suspicion that this was a special dealership, loaded with talented personnel, confident in their wonderful product. As I drove my (as Ray Catena says) "new car to me", home tonight, I was eagerly anticipating my 52 mile commute to work in the morning. I know it won't be long until I will be calling my new friend, Tim Feighery so he can share in my joy! More
Leasing experience A very good experience. Everyone was professional and straight forward. Lease terms clearly explained to me and all acquisition fees were clearly d A very good experience. Everyone was professional and straight forward. Lease terms clearly explained to me and all acquisition fees were clearly denoted with no surprise. Great dealership. More
Positive Experience pleased with my new "used" Lexus. The sales experience was very smooth. I did not feel any presure. Michael Barone is a very nice sales person and I a pleased with my new "used" Lexus. The sales experience was very smooth. I did not feel any presure. Michael Barone is a very nice sales person and I am very happy with my Lexus !! Michael was pleasant and knowledeable. More
Great Dealership with an amazing experience.... We were looking for a good vehicle for our 6'7" son and they were very accommodating, considerate, and wanted to make sure we ended up with the right We were looking for a good vehicle for our 6'7" son and they were very accommodating, considerate, and wanted to make sure we ended up with the right vehicle. We ended up buying a RX350 F Sport in January, but they made it a point to give us a key on the 23rd of December to put under the Christmas Tree for our son. We could not be happier with the ease of the purchase as well as the hospitality of Jerry, Tim and the entire Ray Catena White Plains Lexus team. From our initial visit to taking possession of the vehicle was a very professional experience, second to none. We have purchased many Lexus vehicles from other dealerships, but this was by far the best total experience we have ever had. Thanks to the entire team!!!! More
positive experience Just leased a 2016 Lexus IS300 from Ray Catena White Plains. Found the staff courteous and professional, especially Peter Doyle. Peter went beyond w Just leased a 2016 Lexus IS300 from Ray Catena White Plains. Found the staff courteous and professional, especially Peter Doyle. Peter went beyond what I expected of a salesman and his desire to help in any way was much appreciated. Tech support has been great so far. Thanks, bg16 More
Great Dealership I needed a new car and shopped around for different makers & models and, in the end, returned to Ray Catena Lexus of White Plains because of their gre I needed a new car and shopped around for different makers & models and, in the end, returned to Ray Catena Lexus of White Plains because of their great service and straight forward way of doing business. More