
Ray Catena Lexus of White Plains
White Plains, NY
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A+++++ Experience My sales consultant Fabio is the best. His no hassle, laid back, patient approach was just what I needed. Especially considering I was so indecisive. My sales consultant Fabio is the best. His no hassle, laid back, patient approach was just what I needed. Especially considering I was so indecisive. More
Great Salesperson and prompt and courteous service Our salesperson, Fabio Villa, was very professional and very very patient. He spent an inordinate amount of time with us explaining every detail of t Our salesperson, Fabio Villa, was very professional and very very patient. He spent an inordinate amount of time with us explaining every detail of the auto and answering every question that we asked. We feel very lucky that we chose the dealership and that we had such an excellent salesperson. More
New Car Great customer service. Very impressed with the dealership. Dealt with Tim Feighery and he was extremely helpful and knowledgeable. No pressure. He ma Great customer service. Very impressed with the dealership. Dealt with Tim Feighery and he was extremely helpful and knowledgeable. No pressure. He made the process painless ! More
Fabio Villa great salesman Fabio is an excellent salesman from a knowledge perspective and from a customer services perspective. I would highly recommend him to anyone looking t Fabio is an excellent salesman from a knowledge perspective and from a customer services perspective. I would highly recommend him to anyone looking to buy or lease a lexus. More
Review of Lexus of White Plains We purchased a precertified RX 350. The salesman, manager, and IT specialist were extremely knowledgeable, patient and helpful. We knew what we wante We purchased a precertified RX 350. The salesman, manager, and IT specialist were extremely knowledgeable, patient and helpful. We knew what we wanted and they were able to match our preferences with an excellent car. We appreciated the attention and professional manner of everyone there. More
Amazing If you are interested in getting a Lexus only go to Lexus of White Plains! I knew I wanted the nx, I called every dealership in Westchester and Connec If you are interested in getting a Lexus only go to Lexus of White Plains! I knew I wanted the nx, I called every dealership in Westchester and Connecticut and it was a total waste of my time. Then I called white plains Lexus and starting dealing with Fabio. He always got back to me when he said he would, even on his days off (which I greatly appreciate!). He got me a great price on my new nx and had answers to all my questions. He really made the whole process easy. Don't waste your time calling anyone else or any other dealership, do yourself a favor save yourself the headache and call Fabio at white plains. More
Very satisfied with my experience! Worked with Tim at the Ray Catena Dealership in White Plains. He was very professional, knowledgeable and friendly. Gave me the time I needed to mak Worked with Tim at the Ray Catena Dealership in White Plains. He was very professional, knowledgeable and friendly. Gave me the time I needed to make a decision without being pressured. Corresponded via email as I requested. Overall I am very pleased. More
Excellent experience From beginning to end leasing a lexus was a very pleasurable event. Every thing about our lease and the explanation of the cars features were done in From beginning to end leasing a lexus was a very pleasurable event. Every thing about our lease and the explanation of the cars features were done in a very informative and professional manner. More
Great experience! I bought Lexus NX from Tim Feighery at Ray Catena Lexus in White Plains, and it was an excellent experience!! Tim is great to work with, he is respons I bought Lexus NX from Tim Feighery at Ray Catena Lexus in White Plains, and it was an excellent experience!! Tim is great to work with, he is responsive, organized and efficient. He provided superior customer service throughout the process! He was prepared for my visit and had all paperwork ready in advance, so it was very quick. I would definitely recommend this dealership and Tim!! More
Outstanding service when purchasing an outstanding product. We were greeted warmly by a gracious concierge when we entered the showroom. We we asked - without pressure - if we were browsing or would like to see We were greeted warmly by a gracious concierge when we entered the showroom. We we asked - without pressure - if we were browsing or would like to see a salesperson. We said browsing (which we were only trying to familiarize ourselves with the Lexus suite of products). We were then offered water, coffee, latte, or soda. The coffee is excellent. When we narrowed our field to the vehicle we were interested in we told the concierge we would like to speak to someone and a salesperson came up to us moments later. Tim Feighery ran us through every inch of the vehicle in question, and answered all questions in depth, clearly and succinctly. The initial review of the vehicle and the sales experience brought us back for a test drive and more questions, technical and financial, and we purchased the vehicle. We were even more impressed with how thorough the technician was during his tutorial, showing us how every aspect of the car worked. He made sure we understood everything before he moved on. And their vehicles have a LOT of safety, comfort and infotainment features. It was one of the most pleasurable car purchasing experiences I've ever had, if not THE most. Tim is true professional and cares about his clients and their needs. And the dealership is state of the art building with servicing amenities I'm looking forward to using. Extremely happy with every aspect of our Ray Catena Lexus of White Plains purchasing experience. See Tim. More