Ray Catena Lexus of White Plains
White Plains, NY
Filter Reviews by Keyword
By Type
Showing 863 reviews
Very satisfied with my experience! Worked with Tim at the Ray Catena Dealership in White Plains. He was very professional, knowledgeable and friendly. Gave me the time I needed to mak Worked with Tim at the Ray Catena Dealership in White Plains. He was very professional, knowledgeable and friendly. Gave me the time I needed to make a decision without being pressured. Corresponded via email as I requested. Overall I am very pleased. More
Great experience! I bought Lexus NX from Tim Feighery at Ray Catena Lexus in White Plains, and it was an excellent experience!! Tim is great to work with, he is respons I bought Lexus NX from Tim Feighery at Ray Catena Lexus in White Plains, and it was an excellent experience!! Tim is great to work with, he is responsive, organized and efficient. He provided superior customer service throughout the process! He was prepared for my visit and had all paperwork ready in advance, so it was very quick. I would definitely recommend this dealership and Tim!! More
Excellent experience From beginning to end leasing a lexus was a very pleasurable event. Every thing about our lease and the explanation of the cars features were done in From beginning to end leasing a lexus was a very pleasurable event. Every thing about our lease and the explanation of the cars features were done in a very informative and professional manner. More
Outstanding service when purchasing an outstanding product. We were greeted warmly by a gracious concierge when we entered the showroom. We we asked - without pressure - if we were browsing or would like to see We were greeted warmly by a gracious concierge when we entered the showroom. We we asked - without pressure - if we were browsing or would like to see a salesperson. We said browsing (which we were only trying to familiarize ourselves with the Lexus suite of products). We were then offered water, coffee, latte, or soda. The coffee is excellent. When we narrowed our field to the vehicle we were interested in we told the concierge we would like to speak to someone and a salesperson came up to us moments later. Tim Feighery ran us through every inch of the vehicle in question, and answered all questions in depth, clearly and succinctly. The initial review of the vehicle and the sales experience brought us back for a test drive and more questions, technical and financial, and we purchased the vehicle. We were even more impressed with how thorough the technician was during his tutorial, showing us how every aspect of the car worked. He made sure we understood everything before he moved on. And their vehicles have a LOT of safety, comfort and infotainment features. It was one of the most pleasurable car purchasing experiences I've ever had, if not THE most. Tim is true professional and cares about his clients and their needs. And the dealership is state of the art building with servicing amenities I'm looking forward to using. Extremely happy with every aspect of our Ray Catena Lexus of White Plains purchasing experience. See Tim. More
Fabio is an Awesome Sales Guy I had an amazing shopping experience! I am very appreciative of the superior customer service I received from Fabio, he was professional, attentive a I had an amazing shopping experience! I am very appreciative of the superior customer service I received from Fabio, he was professional, attentive and very knowledgeable! My shopping experience was excellent my sales guys was awesome and technology specialist was amazing. Thank you guys, I am very HAPPY LEXUS CUSTOMER!!! More
Mike Barrone an asset to the dealership My experience was excellent could not ask for better. Mike Barrone-Salesmen could not be more pleasant and accommodating. Brandon went over the tech My experience was excellent could not ask for better. Mike Barrone-Salesmen could not be more pleasant and accommodating. Brandon went over the technical points which helped a great deal. I am very pleased with my ES 350. More
Noah Allen and Fabio Fabio was fantastic and made this purchase very easy. Fabio knows his stuff and I was in and out of the dealership with no surprises or gimmicks. In Fabio was fantastic and made this purchase very easy. Fabio knows his stuff and I was in and out of the dealership with no surprises or gimmicks. In the market for another car in 4 months and will definitely be going back to Fabio. More
Jerry Cooper and Fabio Villa....great team! Just had a very positive experience purchasing a 2015 NX 200t at this dealership. They understood exactly what I wanted and were professional througho Just had a very positive experience purchasing a 2015 NX 200t at this dealership. They understood exactly what I wanted and were professional throughout the process. They did not try to sell me anything that I didn't want. Fabio explained all details about the car and also had me speak with a Technology Specialist so I could understand the intricacies of the Nav package and ways to customize the car to my needs. On a personal note, Jerry Cooper, the general sales manager, is simply a NICE guy. When he told me he's take care of me, it was sincere. This dealership really wants your business and will meet your needs to get it. Fabio is the most pleasant salesman I've ever dealt with. Price was very fair and I know from my experiences servicing the CT 200 at this dealership, that my service experience will be great as well. Thanks Fabio and Jerry! More
Very pleasant and professional The above says it all. It was a very easy process and no pressure. Convenient location. They dealt with all the details and when I came to pick up the The above says it all. It was a very easy process and no pressure. Convenient location. They dealt with all the details and when I came to pick up the car it was all ready for me More
First time Lexus buyer The Ray Catena showroom in White Plains is beautiful and welcoming. I met Michael Barone and right away felt comfortable. He was very informative; a The Ray Catena showroom in White Plains is beautiful and welcoming. I met Michael Barone and right away felt comfortable. He was very informative; and easy going...not pushy at all. I did not feel like he was "selling" me. I will recommend Michael Barone to anyone who is in the market for a car. I look forward to enjoying my new Lexus. Thanks. More