Ray Catena Lexus of White Plains
White Plains, NY
Filter Reviews by Keyword
By Type
Showing 863 reviews
Best car buying experience! Mike made the entire process very easy from start to finish. The dealership is first class in every way and really went out of their way to make us a Mike made the entire process very easy from start to finish. The dealership is first class in every way and really went out of their way to make us a customer! Thank you! More
An easy purchase! Purchasing my first Lexus was a pleasant experience from start to finish. Our sales person, Fabio Villa, was a true professional who worked diligentl Purchasing my first Lexus was a pleasant experience from start to finish. Our sales person, Fabio Villa, was a true professional who worked diligently with us till we were satisfied that all our needs were met. He never pressured us, but rather provided us with the necessary information to make informed decisions every step of the way. He made himself available to fit our erratic schedules. Getting to know my new car now, and I feel confident that I can call Fabio with questions at any time and continue to receive the same patient attention he's shown up to now. Bravo Fabio! More
My First Lexus I was car shopping for over a year and never felt comfortable with price or interior of the cars I tested, but last week I visited two dealers and I was car shopping for over a year and never felt comfortable with price or interior of the cars I tested, but last week I visited two dealers and fell in love with the ES 350 Red Sedan. It has all the features that I wanted plus more. All my other cars used premium fuel and to find a Luxury Car that uses regular fuel and has so much leg room, I was ecstatic. Fabio was excellent and very efficient, I had never shopped for a car and drove off the lot with it the next day. Fabulous Fabio!!! Receptionist was very courteous. More
superb in every way This was our second Lexus. The first was purchased at Ray Catena of Larchmont. Our salesman was Dave Kurland. He was superb. Our second was at Ray This was our second Lexus. The first was purchased at Ray Catena of Larchmont. Our salesman was Dave Kurland. He was superb. Our second was at Ray Catena of White Plains, at their new facility on White Plains Road. Our salesman was Michael Barone, because we didn't see David in this facility until Michael was assigned to us. Michael was also superb. The service personnel are the absolute best they can be. Buying and servicing a Lexus from Ray Catena is an absolute superb experience. We couldn't recommend them more highly. When we see Ray Catena on his TV advertisements, we don't shout back at the TV. We just smile because what he says is true. More
Our First Lexus We weren't planning on purchasing a Lexus but after an impromptu visit our thoughts immediately changed. Two visits later, we left with a new RC 350 We weren't planning on purchasing a Lexus but after an impromptu visit our thoughts immediately changed. Two visits later, we left with a new RC 350 F Sport and are thrilled. Tim Feighery is an outstanding salesman willing to accommodate any and all requests. His knowledge and insight were impressive and his professionalism won us over. It was a real pleasure purchasing a car through Tim and the entire team at Ray Catena. It won't be long before we need another vehicle and I have no doubt we will be back. Thanks Tim and everyone at Ray Catena; a great experience from beginning to end. More
Saw the commercial, had to have it! My husband fell in love with the new IS350 sport based on the commercials that were showing in November and December. We entered the dealership just t My husband fell in love with the new IS350 sport based on the commercials that were showing in November and December. We entered the dealership just to gather information and were discouraged by a lackluster interchange with Tim F. He just didn't seem interested almost as if he profiled us either by the hoooptie we pulled up in, nationality, not quite sure... he gave us the highest price quotes told us we could only take advantage of the advertised deal on a very basic model.. Well there are no basic cars at ray catena.. most models have minimal packages that ensure you enter the market with a decently equipped luxury car. We had inquired online and Fabio received our inquiry. From that interchange we had to return. Fabio was patient, honest, fair and helpful. He had to order our car and he did so with a smile while most dealers really want you to take what is in stock. He never called us after test driving, instead he gave us time to make our own decision. We love the car, we've been in contact since purchasing 3 months ago and Fabio has been just as friendly. We now see how friendships and bonds can be fostered over large purchases and how car buying is not as bad as we hear it can be.. Your salesperson can make or break the deal!! More
I was thoroughly impressed by my experience I recently leased a Lexus Rx 350. The salesman I dealt with was Fabio Villa. I was impressed by his professionalism and his knowledge of the vehicle I recently leased a Lexus Rx 350. The salesman I dealt with was Fabio Villa. I was impressed by his professionalism and his knowledge of the vehicle as well as his immense patience as I learned the various features of my new car. At no time did I feel pressured to purchase or lease this vehicle. I would recommend this dealership again without hesitation. More
A Grand Experience ! Lexus 250 F Sport Crafted Model The service at Ray Catena of Lexus was absolutely superb. From walking in through the door and being greeted by the wonderful women behind the front d The service at Ray Catena of Lexus was absolutely superb. From walking in through the door and being greeted by the wonderful women behind the front desk to driving my car off the lot- the entire experience was smooth and professional. Fabio was a great salesmen the guy is an ace- not only was he honest and upfront from the beginning but he was easy to approach, speak to, and get a hold of at anytime of day leading up to the purchase of my vehicle. He was well dressed, and kind mannered allowing for you to feel comfortable from the start. Dan the sales manager was also a pleasure to work with, he was genuine and a great personality for the dealership. I believe both Fabio and Dan are absolute assets to Ray Catena Lexus and should be treated as such. Even the young gentleman that went over the technological aspect of my car was extremely informative and well mannered. Without hesitation I would return to Ray Catena Lexus for my next car as long as Fabio and Dan are still present! More
My third Lexus This is my third Lexus handled by an outstanding salesman Rick Brogan of Ray Cantena. He was right on the ball with everything, timely and thorough. This is my third Lexus handled by an outstanding salesman Rick Brogan of Ray Cantena. He was right on the ball with everything, timely and thorough. I would whole heartily recommend this team. More
Michael is a great guy!! Michael Barone is very patient and a pleasure to deal with!! He is extremely honest and bends over backwards to try and accommodate the customer. Michael Barone is very patient and a pleasure to deal with!! He is extremely honest and bends over backwards to try and accommodate the customer. More