Ray Catena of Freehold - Mercedes-Benz Dealership

My wife and I met with Chantal to discuss a new lease for a Mercedes Benz C300. Chantal was extremely helful, professional, extremely informed and was able to address our requirements very quickly. She was a Mercedes Benz C300. Chantal was extremely helful, professional, extremely informed and was able to address our requirements very quickly. She was very diligent and we were able to find the right car, with all the right options at a fair price. The whole process took less than two hours, which is highly unusual when dealing with a dealership. This was our second Mercedes from this dealership. Not only was it a pleasure dealing with Chantal, but the whole organization including the service department is to be complemented. I would recommmend Chantal and this dealership to anyone interested in a Mercedes Benz. More

Just bought my 2013 Bmw x3 from Here few days ago. Even though i'm from NY, and dealer is located in NJ, but definitely worth the time of going down there. They Give me a great deal on this car. The salesm though i'm from NY, and dealer is located in NJ, but definitely worth the time of going down there. They Give me a great deal on this car. The salesman Paul Vallejo was very nice and helpful, he made everything so simple and everything went so smooth. unlike the other dealer's salesman, very pushy and try to sell you craps. Paul Vallejo was definitely the best salesman i ever met so far. i would recommend him to anyone whos looking to buy a car, He called back after few days to see if everything is good, very responsible salesman, 100% reccommend. More

I have been a long time costumer at MB, Freehold. I have no complaints except for the lenght of time it takes to complete the deal. This time however, the wait was no problem because of the professionalism, no complaints except for the lenght of time it takes to complete the deal. This time however, the wait was no problem because of the professionalism, enthusiasm, and dedication shown by Mr. Vallejos. He made us feel at home, he treated us as family, he answered all our questions and concerns. More

BEWARE, this is my experience. they had a Certified pre owned advertised. it was a 2009 CL63. they sent me a copy of the Certifed pre owned report and it was listed as NO odors, No paint damage, NO damage owned advertised. it was a 2009 CL63. they sent me a copy of the Certifed pre owned report and it was listed as NO odors, No paint damage, NO damage to Windsheild. below is my email to the dealer when I received the car. Lee, Want to follow up on a conversation I just had with jack. The car was delivered at 6:45 yesterday morning. The delivery guy pulled it in my garage. I walked around it with him for the inspection report and he showed me the dents, scratches and chipped windshield that was not disclosed to me or noted on the CPO report. I then left for work without looking at the car anymore. When I got home yesterday evening I got in the car and the smoke odor will knock you down. There is no way this car could have passed the CPO inspection. On the CPO report the box is checked "OK Passed" for odors in the interior. This also was not disclosed to me. I had a specific conversation with Jack before I agreed to purchase. I said please drive the car and then walk around it and tell me of any issues. I have never purchased a car over the phone and would never would if it was not a CPO. Jack called me back later and said it all checks out great, beautiful car. There were many opportunities to disclose this to me and you all chose not to. Not to mention the errors on the CPO report. My question is what else was checked off of but is not up to standards. I could maybe live with the few exterior issues but there is NO WAY I can accept this car with the smoke odor. I would never expect this from a luxury Mercedes dealer. Based on the above info I want my money returned due to the non discloser and fraud committed on the CPO report. Not to mention you moral obligation to disclose this to me. My wife is allergic to smoke and there is no way either one of us are going to ride in this car, the smell is horrific. They did agree to take the car back but they failed to reimburse my total cost. it took them 30 days to return my money which i paid intrest on and they did not give that to me. I had a fedex fee and a wire fee and I did not get that either. so I'm out $300 not to meantion the constant time invested for that 30 days to get them to follow thru. This dealer has a "F" rating with the BBB, to bad i did not check this out first. leson learned. The resson why I gave them the bad rating is they are not honest people and they still owe me money. More

Watch out for these guys!!!! I tried to buy a car from Watch out for these guys!!!! I tried to buy a car from them and they accepted my offer to purchase the car and then they proceeded to sell the car Watch out for these guys!!!! I tried to buy a car from them and they accepted my offer to purchase the car and then they proceeded to sell the car to someone else despite having reached an agreement to sell. They refused to get the dealership manager on the phone and I informed them I would be writing a poor review. At this point Barry threatened me and told me that if I wrote a bad review they would write dozens of false reviews about my company and make my life a living xxxx. These guys are terrible!!! More

After my experience at Mercedes Benz of Freehold I can definitely say that they go the extra mile at this dealership. Chantal, one of their client advisers, was with me every step of the way and really m definitely say that they go the extra mile at this dealership. Chantal, one of their client advisers, was with me every step of the way and really made me feel comfortable throughout the whole process. Right from the moment I arrived you could tell how professionally run this dealership was how they make sure the customer's needs always come first. The General Manager Frank Mastrovito even checked in on us and made sure everything ran smoothly for us and that I was completely satisfied with my experience there. Once it was time to do the financing Barry was very helpful and made sure every was well explained and clear. I would definitely go to Mercedes Benz of Freehold again and highly recommend it. More

I just purchased a beautiful Mercedes Benz from Mr. Joe Viverito and I couldn't be happier( unless of course the car was free). My husband and I never felt sales pressure and Mr. Viverito respected our wi Viverito and I couldn't be happier( unless of course the car was free). My husband and I never felt sales pressure and Mr. Viverito respected our wishes when we wanted to shop around. Mercedes Benz of Freehold offered the best deal and friendliest service. We will refer all our family and friends to visit Mr. Viverito when shopping for a car. Thanks Joe! More

I am so pleased with my Mercedes thanks to Paul Vallejo. He was considerate, respectful, patient, and a true gentleman. This is my first Mercedes Benz, and he made sure that I understood all features and w He was considerate, respectful, patient, and a true gentleman. This is my first Mercedes Benz, and he made sure that I understood all features and was comfortable before leaving the showroom with my car. A great experience on an otherwise rainy and dreary day! Gerri Daum More

CHANTAL MCHAUD, WORKED CLOSELY WITH US IN HELPING SELECT OUR MERCEDES. SHE WAS VERY INFORMATIVE ABOUT THE VEHICLE AND THE DEALERSHIP. SHE MADE OUR PURCHASE EASY AND ENJOYABLE WHETHER IT WAS GETTING US WATER OUR MERCEDES. SHE WAS VERY INFORMATIVE ABOUT THE VEHICLE AND THE DEALERSHIP. SHE MADE OUR PURCHASE EASY AND ENJOYABLE WHETHER IT WAS GETTING US WATER OR ARRANGING OUR TEST DRIVE ALL WORKED OUT TO OUR LIKING. SHE DIFFENTLY PUT CUSTOMER FIRST . CHANTAL MADE SURE OUR VEHICLE WAS READY FOR DELIVERY AND TOOK A HANDS ON APPROACH THAT EVERYTHING WAS RIGHT. SHE EVEN REMOVED THE OLD LICENSE PLATES HERSELF. DEALING WITH CHANTAL MADE OUR PURCHASE AWESUME. I AM A RETURNING CUSTOMER AND THIS WAS THE BEST EXPERIENCE . IT KEEPS GETTING BETTER. CHANTAL IS AN ASSET TO MERCEDES BENZ OF FREEHOLD. THANK YOU CHANTAL. More