Ray Catena of Freehold - Mercedes-Benz Dealership

The reason I gave a great review today would be because of the kindness I received from Chantal Michaud. For starters Chantal met me at the front door to greet me (Professional). Since I am already a ner of the kindness I received from Chantal Michaud. For starters Chantal met me at the front door to greet me (Professional). Since I am already a nervous person by nature, it was very comforting. Now I was not an original lessee of Freehold Mercedes (I was at Ray Catena). I met Chantal at the free dinner and giveaway several months ago. That night she told me about all the wonderful cars that are arriving in 2013. Chantal would follow up with me by email which any real professional sales agent of Mercedes Benz should do. The day I leased the car Chantal tended to my needs which is nice after tending to my clients needs all week. I had prior engagements made before leasing the car and was on a time frame. As your well aware leasing a car takes a great deal of time and patience. Chantal focused the entire time from start to finish and was extremely efficient. When I organically arrived 3 hours prior, I noticed that Chantal's lunch did also. Now that salad went uneaten on her desk the entire 2 hours I was there (on another note I ate twice thank you for the sandwich). Hard work pays off. That is why I am now a life time customer and will refer clients and relatives to Mercedes Benz of Freehold. Sincerely, Eric Starker More

There is one and only one reason why I drive a Mercedes today. I am not a rich guy and work hard for every penny I earn so my decisions are closely made witht he best interest of my family in mind. The exe today. I am not a rich guy and work hard for every penny I earn so my decisions are closely made witht he best interest of my family in mind. The exellent customer service and attention to detail I received from Chantal is to be admired. I was never pressured, given time to think, and she continuely followed up with me to ensure all my options were on the table. When I finally decided she kept me up to date with through the entire process. She even took the time to take pictures of my wife and I when our Mercedes was delivered to us. She left a lasting impression that without a doubt will bring me back when Im ready for my next Mercedes. Thank you Chantal. More

CHANTAL MCHAUD, WORKED CLOSELY WITH US IN HELPING SELECT OUR MERCEDES. SHE WAS VERY INFORMATIVE ABOUT THE VEHICLE AND THE DEALERSHIP. SHE MADE OUR PURCHASE EASY AND ENJOYABLE WHETHER IT WAS GETTING US WATER OUR MERCEDES. SHE WAS VERY INFORMATIVE ABOUT THE VEHICLE AND THE DEALERSHIP. SHE MADE OUR PURCHASE EASY AND ENJOYABLE WHETHER IT WAS GETTING US WATER OR ARRANGING OUR TEST DRIVE ALL WORKED OUT TO OUR LIKING. SHE DIFFENTLY PUT CUSTOMER FIRST . CHANTAL MADE SURE OUR VEHICLE WAS READY FOR DELIVERY AND TOOK A HANDS ON APPROACH THAT EVERYTHING WAS RIGHT. SHE EVEN REMOVED THE OLD LICENSE PLATES HERSELF. DEALING WITH CHANTAL MADE OUR PURCHASE AWESUME. I AM A RETURNING CUSTOMER AND THIS WAS THE BEST EXPERIENCE . IT KEEPS GETTING BETTER. CHANTAL IS AN ASSET TO MERCEDES BENZ OF FREEHOLD. THANK YOU CHANTAL. More

Larry Pius has the unique ability to make his customers feel as though he is representing them as well as his dealership during negotiations. Larry has excellent product knowledge, something not always evi feel as though he is representing them as well as his dealership during negotiations. Larry has excellent product knowledge, something not always evident at other dealerships. More

Very pleasant experience, Nick was great to deal with. He was very knowledgeable and gave us a great deal. Great all around experience, would definitely recommend, . He was very knowledgeable and gave us a great deal. Great all around experience, would definitely recommend, . More

Mr. Traina made the purchase of my first MB a pure pleasure. From the time we spent on the showroom floor until the momens I drove my car home, Nick was there to take car of every detail. His strong p pleasure. From the time we spent on the showroom floor until the momens I drove my car home, Nick was there to take car of every detail. His strong personality and professional demeanor is a major reason I purchased with MB of Freehold and am looking forward to my next purchase as well. More

Great first experience from beginning to end. Great customer service. Such a comfortable and enjoyable process. Clear, helpful beyond words. Hopefully a Mercedes customer for life. customer service. Such a comfortable and enjoyable process. Clear, helpful beyond words. Hopefully a Mercedes customer for life. More

Nick was very knowledgable about the vehicles. He was very personable and very approachable. He made this a very easy process for my parents. I would recommend him to anyone in the market for a car! very personable and very approachable. He made this a very easy process for my parents. I would recommend him to anyone in the market for a car! More

I could not of asked for a better buying experience. Nick Traina took the time to review several models and found the perfect car for me! I could not be happier with the purchase of my first Mercedes! Nick Traina took the time to review several models and found the perfect car for me! I could not be happier with the purchase of my first Mercedes! Nick knew every class, model and options available and was able to get me in to the greatest vehicle! Everyone at MB Freehold help make this a great experience all the way from a test drive to driving away in my new vehicle! Thanks!! Anthony Stefanelli More

This dealer is awesome- Nick is a pro- goes the extra mile- picked me up in Manhattan. This guy knows all the bells and whistles on these fine vehicles. He even gave me a great deal! and most dealerships mile- picked me up in Manhattan. This guy knows all the bells and whistles on these fine vehicles. He even gave me a great deal! and most dealerships didn't have a vehicle to suit our needs. More