Ray Catena of Freehold - Mercedes-Benz Dealership

Paul was very helpful, courteous, and a pleasure to have worked with. We had a particular vehicle in mind, he helped us with expedition of the sale. Thank you Paul. worked with. We had a particular vehicle in mind, he helped us with expedition of the sale. Thank you Paul. More

Looking for a used car for my son and found what he wanted at MB of Freehold. Receptionists were courteous and we were treated cordially and professionally. Our salesman, Willie, was very friendly, kno wanted at MB of Freehold. Receptionists were courteous and we were treated cordially and professionally. Our salesman, Willie, was very friendly, knowledgeable and made us feel at ease with the process. Overall buying experience was positive and I would not hesitate to return to this dealership for future purchases. More

Our salesman was Paul Vallejo, he was such a great person and helped us very much as if he was buying a Mercedes. For the 2011 used ML 350 that we were interested in, he made sure that we were completly happ and helped us very much as if he was buying a Mercedes. For the 2011 used ML 350 that we were interested in, he made sure that we were completly happy with it & got a great deal for it. Also,made sure that he was happy overall for the time we were there. More

Paul Vallejo was our salesman and I would have to say it was pleasant surprise to not feel pressured when walking into a car dealership. My husband and I were looking for a used car for my son and the 2006 was pleasant surprise to not feel pressured when walking into a car dealership. My husband and I were looking for a used car for my son and the 2006 Ford Explorer was by far the best priced Explorer i have seen to date. The overall experience at Mercedes of Freehold was very positive. I would recommend the dealership to anyone looking for a new car as well as anyone looking for a used. I left the dealership knowing I received the best price More

The loner department personal is very courteous and accommodated my needs! When I made a request to extend my loner car due to my busy schedule for another day he gladly accepted my request and extend accommodated my needs! When I made a request to extend my loner car due to my busy schedule for another day he gladly accepted my request and extended for another day. More

By far, this dealership and its entire staff are the best. Gary, my salesman, is always courteous, responsive, honest and a "mover and a shaker"; that is, he gets it done. I have always been treated fai best. Gary, my salesman, is always courteous, responsive, honest and a "mover and a shaker"; that is, he gets it done. I have always been treated fairly and with integrity. This isn't my first car I bought at Mercedes Benz of Freehold and will not be my last either. As a matter of fact, since their "Grand Opening" in 2007, this is the 14th Mercedes Benz Automobile my family has purchased from Mercedes Benz of Freehold. I could stop right there, is there more to say? Yes, again, from the General Manager, Frank to the Sales Manager, Barry, to the best salesman in the world, Gary, to Wayne, the service attendant valet, these are the best of the best. More

Although my experience wasn't great, I know others that dealt with better sales people and had good experiences. I went in knowing exactly what I wanted ready to buy and was told that there were no white dealt with better sales people and had good experiences. I went in knowing exactly what I wanted ready to buy and was told that there were no white ML350 on the east coast and it would cost me $2500 to have one shipped from California. When I asked about a diesel engine I was told that I wouldn't like the way the car drove...how would the salesperson know what I like? He didn't have any so he talked he down. I ended up going up the road to Ray Catena who had 4 white ML's in the showroom and gave me a terrific price More

Truly an excellent experience. As a reluctant car Truly an excellent experience. As a reluctant car shopper, it was refreshing to enjoy a straight forward, no hype, visit to Mercedes Bez of Freehold. Truly an excellent experience. As a reluctant car shopper, it was refreshing to enjoy a straight forward, no hype, visit to Mercedes Bez of Freehold. Working with Nick Castenada, began with a cordial welcome, and continued with willingness to help, product knowledge and professionalism. All of which was consistent from selection, to striking a great deal on an '09 certified pre owned low mileage ML350, to delivery. If shopping for a new Mercedes, certified pre owned, or other car on MB of Freeholds lot, I encourage anyone to work with Nick. More

Dealing with John was a pleasant experience. He provided accurate information about the car and price options. There was no sudden unexpected surprise price increases. Of the several dealers I contacted Joh accurate information about the car and price options. There was no sudden unexpected surprise price increases. Of the several dealers I contacted John was the only one who returned my calls. He assisted me with several choices in a friendly and personal manner. He was the most pleasant and sincere salesman I dealt with among MB, AUDI, and LEXUS salesman. There was no uncomfortable pressure during the entire leasing experience. More

Going from lexus to Freehold mercedes was like going from the Ritz Carlton to a short stay motel. The dealeship thrives on lies ans deceitful tatics. I will do anything to get rid of my mercedes and go back the Ritz Carlton to a short stay motel. The dealeship thrives on lies ans deceitful tatics. I will do anything to get rid of my mercedes and go back to Lexus who actually treats you like you bought a $60,000 vehicle and did. Do yourself a favor , do not waste your time at this dealership. I felt like I was dealing with a used car slaesman from the 60's. Absolutely disgusting.Not only was the service terrible then they tried to charge me $1,000.00 more than Ray Catena. I had to call Mercedes Customer Care to resove the problem. Even the cashiers and receptionist are rude. More