Ray Catena of Freehold - Mercedes-Benz Dealership

The experience was pleasant, the car was not available for road test because of the new remodel of the ml350, but I knew that going in. for road test because of the new remodel of the ml350, but I knew that going in. More

Very fast and courteous service. Followed up on a regular basis and answered all my questions. I was initially very unsure about which Mercedes E-Class to purchase and Abeth was able help me sort through th basis and answered all my questions. I was initially very unsure about which Mercedes E-Class to purchase and Abeth was able help me sort through the choices. I had a much better understanding of the vehicle and was very happy about the transaction. I also enjoyed the improvements to the facilities especially the customer lounge. More

Understood my problem and immediately responded and resoved my issue. This happens every time I need service,he and the dealership are outstanding in every phase of business. resoved my issue. This happens every time I need service,he and the dealership are outstanding in every phase of business. More

I asked them to reset my service light. I was told being that I didnt get service with them (a 4180.00) oil change, they would not reset my light. I guess I would be held hostage to their outragous service that I didnt get service with them (a 4180.00) oil change, they would not reset my light. I guess I would be held hostage to their outragous service prices in order to get the light reset in my car (which takes no more then 20 secs). Its the most ridiculous thing I have ever heard of. when I told the service guy I do my own service (oil change, new tires, brakes etc...) he seemed upset. Why should we, the consumer , pay them triple, when we could get it done CHEAPER??? All that and they wouldnt reset my service light... what a joke.. I have referred several customers their in the past and I will no longer do so. That light just cost them THOUSANDS in new car sales!! More

Wonderful place to take your car. I dont think that there are enough words to express my gratitude to this dealer. I had purchased a used 1997 e 420 from Union Auto in Hazlet(don't buy from this dealer) for are enough words to express my gratitude to this dealer. I had purchased a used 1997 e 420 from Union Auto in Hazlet(don't buy from this dealer) for my birthday. This purchased ruiend my birthday there were lights on for several codes after being given the run around about the trans sensor and evaporator leak i finally decided to take it to MERCEDES BENZ OF FREEHOLD !!!!!!! They got it right on the first time. My service person was Bill Kause and God Bless my mechanic. Although it had to go back three separate times it was for three separate things. Finally after my July 7th, 2011 purchase. August 7th 2011 has been the first week I have driven the car and it has been no lights. This place I cannot say enough good things about them. They were honest and friendly even when I was losing patients because I was tired of lights being on and the person i bought it from had refused to give me my money back. I would take my car here for minor to major. FYI please turn car off when getting gas this will make your service engine light come on. lol !!!!! Maraj- More

We never would have thought that a used (non-MB) car shopper would be treated like a new MB buyer but Abeth and the team at MB of Freehold did just that! It was a great experience from the moment we we shopper would be treated like a new MB buyer but Abeth and the team at MB of Freehold did just that! It was a great experience from the moment we were greeted at the front desk to the test drive to the purchase. We highly recommend you check them out for both used and new car purchases. More

I had purchased a 2006 Mercedes from another state. The car had a plastic odor about it and after trying several remedies unsucessfully, I sought help from David Mandeville at Mercedes Benz of Freehold. I car had a plastic odor about it and after trying several remedies unsucessfully, I sought help from David Mandeville at Mercedes Benz of Freehold. I had, in the past, purchased a new WMercedes from this dealership and had good results. Within 24 hours the problem was attended to and I was driving home. David Mandeville was extremely attentive and curtious and made me feel as if I were his only customer. Because of him and his work ethic I wouldn't dream of purchasing another Mercedes-new or used-from any other dealership. Every person I came in contact with was top-notch. "YEA!" for MB of Freehold!!!! You got it-A++++++ More

The service and salesmanship at the Mercedes-Benz in Freehold was absolutely first class. The Mercedes-Benz representative, Mr. John Finley, was courteous, helpful and patient. He explained all the key Freehold was absolutely first class. The Mercedes-Benz representative, Mr. John Finley, was courteous, helpful and patient. He explained all the key points of each car we expressed interest in, from the condition of the tires to financing rates to the warrranty involved. He welcomed us to test drive any of the vehicles we liked. He was personable, professional, and made my husband and I feel comfortable. We're from Jersey and often visit the Freehold area,and since my husband had expressed an interest in a used Mercedes-Benz, we dropped in on the Freehold Dealership. We didn't express such courteous service towards a couple from New York who only wanted to look at used cars. Thank you very much! More

I HAD THE PLEASURE OF BYING A CAR FROM HERE LAST WEEK. I WORKED WITH ABETH VINCENT. IT WAS FAST AND FRIENDLY, NO ISSUES AT ALL. THEY HAVE GREAT CUSTOMER SERVICE. IT WAS FINALLY NICE TO NOT BE STRESSED OUT W WORKED WITH ABETH VINCENT. IT WAS FAST AND FRIENDLY, NO ISSUES AT ALL. THEY HAVE GREAT CUSTOMER SERVICE. IT WAS FINALLY NICE TO NOT BE STRESSED OUT WHEN BUYING A CAR. More

John Finley made the whole experience of buying a car absolutely fantastic. We had been searching for our dream car at an affordable price for several months. We researched many different cars and visit absolutely fantastic. We had been searching for our dream car at an affordable price for several months. We researched many different cars and visited a number of dealerships. I was extremely confused and had almost given up hope of ever finding the perfect vehicle for us. I met John by some stroke of luck when I gave my friend a ride to Mercedes of Freehold . He was totally amazing. I told him what I needed and what I could afford with two kids in college. The very next week he found me "the car" . The car he found exceeded my expectations. I am so happy! He took the time to answer all our questions and did not rush us . He treated us first class. Everyone was great there. Bill the financial guy was also the best. We love you Mercedes of Freehold.!!!!!! We would definitely recommend John to everyone needing a car and will definitely buy another Mercedes. More