Ray Catena of Freehold - Service Center

I brought my car in to have the key fixed. Jay Nix the service manager dealt with me personally. In 5 minutes, the key was fixed and I was on my way. Jay Nix is fantastic. He wanted nothing but my sati service manager dealt with me personally. In 5 minutes, the key was fixed and I was on my way. Jay Nix is fantastic. He wanted nothing but my satisfaction. Jay is the reason to buy the car at this dealer! This has been my experience with both service calls. This is what you want from a dealer! More

This is the best MB dealer for service in NJ. I visited a lot of MB places and they couldn't fix even small issues on my 08 c300. MB of Freehold is the only one I trust because they know what they doing and lot of MB places and they couldn't fix even small issues on my 08 c300. MB of Freehold is the only one I trust because they know what they doing and know how to find the problem without guessing. Service people very nice and knowable. Luke W. More

Had my MB serviced by them many times. It was always easy to secure appointment and they always get my car back in reasonable time. The service staff really make an effort keeping me inform of the prog easy to secure appointment and they always get my car back in reasonable time. The service staff really make an effort keeping me inform of the progress. I'll always go to them for any of my MB related matters... More

Dropped my S550 off for scheduled service, new Brakes, the previous day and cannot get an answer from anyone to see if the car is ready for pickup. I was disconnected twice, put on hold 4 times with the the previous day and cannot get an answer from anyone to see if the car is ready for pickup. I was disconnected twice, put on hold 4 times with the response someone will get back to you in 15 mins (3 hours ago), called back and got two live voices, the first as frustrated as me, couldn't get anyone fron service to pick up and the second said I will go find out and call you right back. Still waiting for the call and NO car! Service is terrible. I will not be back to have my car serviced or to purchase from this dealer.! Larry Long More

I have had a terrific experience that is worth sharing with others who are considering a hair transplant. It was easy for me to decide to buy a car from MB of Freehold. Since I am very analytical in with others who are considering a hair transplant. It was easy for me to decide to buy a car from MB of Freehold. Since I am very analytical in my job, it would follow that I would scrutinize and go through proper due diligence when selecting a skilled car salesmen to handle this important purchase. I wasn't about to settle for anything but the best work and I knew I wanted a top notch, experienced professional. I researched the entire US and Canada by reading various websites and from there gathered a short list of dealers. I made phone calls and ended up visiting 3 sites in the NJ and one in NYC. Needless, to say Gary and Mark G. made the deciscion easy for me . My gratitude to you and your staff is really quite impossible to describe in words, suffice to say that my relationship with you and the work that you have done for me has turned in to a life-changing experience. I know you will continue to hold your position as leaders in your field purely because of your consistent high standard of work, and more importantly, because of the absolute ethics you apply to that work. In an industry full of charlatans you truly stand out as a shining example of how a client should be properly treated. Thank you, thank you. More

With all my service experiences,the price and work done on the car was outstanding. I was given a very nice loaner to drive while my car was being serviced.It was as if I bought my car there. The atmosph on the car was outstanding. I was given a very nice loaner to drive while my car was being serviced.It was as if I bought my car there. The atmosphere is of a very friendly nature.The lounge is very convenient for internet use and watching television to pass the time away. I would recommend this dealership to anyone getting his Mercedes serviced. More

I've had many new cars over the years, of all makes and various levels of models. The ease and speed of making a service appointment at MB of Freehold is just the tip of the iceberg. From drop-off through various levels of models. The ease and speed of making a service appointment at MB of Freehold is just the tip of the iceberg. From drop-off through pickup and then again on post service follow-up, everyone - from the GM all the way down to the folks that wash the vehicle, are friendly, courtious and genuinly concerned with my satisfaction - and they do fantastic work too. And the fact that I didn't buy the car from them (I relocated it from Florida) played no role in their level of service. It was top notch regardless. I only wish that they owned a dealership of my other make vehicle, they are the best and the only place I would ever bring my Mercedes. Thanks to all of you at Mercedes Benz of Freehold. More

Rip off liers cheaters Beware, fixed they said they fixed one problem 1700 bucks then when it happened again tryed to charge me for another problem, but it was the same problem............................... one problem 1700 bucks then when it happened again tryed to charge me for another problem, but it was the same problem............................................................................................................................................................................................................................................................................................................................................................................... ......................................... More

Consumer beware this dealer will rip you off n every front, from the interest reate to the warrenty to the service never buy a car from them unless you previous shop and now for sure the deal you are ge front, from the interest reate to the warrenty to the service never buy a car from them unless you previous shop and now for sure the deal you are getting More