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Ray Chevrolet
Fox Lake, IL
4,677 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 4,678 reviews
May 01, 2017
Awesome deal and knowledgeable sales person I love this dealership! Hugo was a great salesperson, made the whole deal painless. I will never visit another dealership, these guys were truly top n I love this dealership! Hugo was a great salesperson, made the whole deal painless. I will never visit another dealership, these guys were truly top notch More
by ChevySal
Employees Worked With
April 30, 2017
Great salesman! Just bought my first car from Ray Chevrolet with the help of Brian! He was extremely helpful and very happy for my first purchase! I would absolutely Just bought my first car from Ray Chevrolet with the help of Brian! He was extremely helpful and very happy for my first purchase! I would absolutely recommend Brian to any of my friends and family! More
by Jesid
Employees Worked With
Brian Moran
April 30, 2017
Leasing a car My friend said let me take you to my dealer when I decided to look at cars, he said there the best. Somewhat hesitant I agreed as they were 2 hours a My friend said let me take you to my dealer when I decided to look at cars, he said there the best. Somewhat hesitant I agreed as they were 2 hours away from me. My salesperson was Ed and from the moment we meant I knew I was in good hands. Told him what I wanted and he showed me a car with everything I wanted but the wrong color. His sales team worked up there numbers and with the first comeback he was right around the price from my local dealer, I said I may as well stay local since it's not a difference. Once again the sales test went to work and came back with a lower price on the next step up model than what my dealer had quoted. I knew at that time I was getting a deal the only drawback was I wasn't getting my color but at that point I said "hey it's only 3 years". Let's do it!!! Waiting for paperwork to get drawn up I looked around and not one sales desk was empty, they were all busy trying to make someone's dream come true. Never did I feel like a number but someone that cared about me--I even joked with Ed they should be serving me lunch for as long as I've been here and within 5 minutes he returned with 2 plates of food--simply amazing Aldo why I waited Ray the owner came over to thank me and ever talked blackhawks with me as I'm a huge fan. We shook hands and he was on his way only to return with h a box that housed a pen and a leather key chain. All I can say is this was a pleasant experience from the moment I walked in the door, never did I feel any pressure to buy but a relaxing and caring team that truly car about there customers. Thanks again guys and I'll see you in three years!! More
by Seabrook7
April 30, 2017
Sold me a broken car, sales guy is a snake and a liar Car had a bad power steering pump, they masked the squeak with belt conditioner until i drive the car off the lot then refused to fix any thing. A mon Car had a bad power steering pump, they masked the squeak with belt conditioner until i drive the car off the lot then refused to fix any thing. A month later my alternator went out and I had to fix that as well. I know I bought a used car "as is" but the car salesman George told me they went through a 150 point inspection and the car was perfect. Amongst those problems I had a plethora of other issues such as the car pulls to the right when I try to drive straight, the cigarette lighter didn't work, there's old subwoofer cables laying all over the truck and inside the hood by the battery ( which I had to replace) gave me a spare key fob that looks like a dog chewed it up. And on top of it when I tried making my first payment they haven't even sent in my down payment! So they almost made me late on my very first car payment. Then the car salesman George who will tell you exactly what you want to hear to buy the car didn't even send in my proof of insurance so the loan company tacked on $1650 for insurance. So now I have to call the loan company tomorrow and hopefully get that cleared up. They act like your best friend before you buy the car then after you sign everything you're garbage to them. Took my car in 3 times the first month and the mechanics couldn't even diagnose what the problem with my car was. I will say they're nice in the sense they give you a loaner car so I can make it to work and pay my car payment but other than that I would not recommend buying from them. Horrible experience! And don't buy any after market warrenties with them because that was a waste of $2700 and the "oil change package" only includes 6 oil changes a year another waste of money. More
by Scott wildwood
Employees Worked With
Other Employees :
George Zakrzewski, Rob Chavez, Jason Cappert
April 29, 2017
chevy sonic lt 2017 I came in to purchase a new car, and Terry was very patient and helpful throughout the whole process! He made the process of buying a new car stress f I came in to purchase a new car, and Terry was very patient and helpful throughout the whole process! He made the process of buying a new car stress free! More
by chevysonic
Employees Worked With
Terry Ragusa
April 29, 2017
Great customer service Great sales guy amazing , Dennis Lazzara vist him today an drive away in a new car.Dennis got me the best car for my money I walked away happy thanks Great sales guy amazing , Dennis Lazzara vist him today an drive away in a new car.Dennis got me the best car for my money I walked away happy thanks to him. More
by EGatlin711
Employees Worked With
Dennis Lazara
April 29, 2017
Chevrolet Equinox purcahse Brian Moran was a very helpful and patient salesperson. He took the time to show us a couple of different vehicles and ultimately we end up purchasin Brian Moran was a very helpful and patient salesperson. He took the time to show us a couple of different vehicles and ultimately we end up purchasing a vehicle. I would definitely come back to Rays Chevrolet and buy another vehicle from Brian in the future. More
by MD 123
Employees Worked With
Brian Moran
April 28, 2017
Friendly and helpful Thank you Jose Castaneda. We arrived and he was quick to help us find the truck we were interested in. While paperwork did take longer than we would h Thank you Jose Castaneda. We arrived and he was quick to help us find the truck we were interested in. While paperwork did take longer than we would have liked, Jose was friendly and able to answer all of our questions. On top of that he got us a great trade in value. Jose Castaneda made it a pleasure to do business with Ray Chevrolet. More
by Ryan Schaefer
Employees Worked With
Jose Castaneda
April 28, 2017
2017 chevy cruze Joan was very helpful and got the deal done in a timely manor. He was very knowledgable and friendly. I would recommend the dealership to those I knew Joan was very helpful and got the deal done in a timely manor. He was very knowledgable and friendly. I would recommend the dealership to those I knew. More
by Jhabich
Employees Worked With
Joan Riano
April 28, 2017
Drove 3 hours plus to check out Rays We saw your add online and decided to drive down to check you out. Luis was great! he was very knowledable and really worked with us to make sure we w We saw your add online and decided to drive down to check you out. Luis was great! he was very knowledable and really worked with us to make sure we were happy.Would recommend Luis and your dealership to others. Gary and Toni Hudson More
by G7T
