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Ray Chevrolet

Fox Lake, IL

4.6
5,095 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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39 U.S. 12

Fox Lake, IL

60020

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Showing 5,095 reviews

August 27, 2026

The service I received was quick and efficient. The service department had my loaner ready, and I was in and out on my drop off. They also had the work done faster than I was expecting. More

by QBUSH44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Ray Chevrolet responded

Your mention of having a loaner ready and experiencing faster-than-expected repair on your Silverado 1500 highlights how our service department works to make drop-offs seamless. Hearing that you found the service quick and efficient means a lot to our team. Please let us know if there’s anything else we can do. Ray Scarpelli 3 ray3@rays-cars.com

August 27, 2026

Came in to look at a Suburban and a couple of Tahoes. Esbeydy made sure that all of them were out and ready for us to go over and look at. She went above and beyond for us to make sure everything was t More

by IHOOKUP50STATES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esbeydy Flores
Aug 27, 2026 -

Ray Chevrolet responded

Our sales team enjoyed getting the Suburban and Tahoe models ready for your visit. Hearing that your experience went above and beyond means a great deal to us. Congratulations on your new Chevrolet Suburban. Ray Scarpelli 3 ray3@rays-cars.com

August 25, 2026

Great experience! Great and knowledgeable staff!...special shout out to Luke...Orlando and Kevin. Thanks More

by ROBHIGGINS411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke...Orlando and Kevin
Aug 26, 2026 -

Ray Chevrolet responded

Knowing you felt supported by knowledgeable associates during your purchase of the new Chevrolet Silverado 2500 is rewarding. Your shout-out to our staff means a great deal to us. Ray Scarpelli 3 ray3@rays-cars.com

August 23, 2026

Friendly service. Not a long wait keep me updated through put entire process In and out in an hour More

by chris.frankmuller74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure. Service dept
Aug 23, 2026 -

Ray Chevrolet responded

Thanks for the five-star rating! We’re glad our team made you feel welcome, kept you updated, and got you in and out in an hour during service on your Volkswagen Beetle. Ray Scarpelli 3 ray3@rays-cars.com

August 22, 2026

Pete was an excellent salesman and thanks to Kevin the sales manager, I would definitely recommend Ray Chevrolet More

by SINGRAM0665
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete
Aug 22, 2026 -

Ray Chevrolet responded

Hearing your recommendation means a lot to our team. We’re glad the purchase of your new Silverado 1500 met your expectations. Ray Scarpelli 3 ray3@rays-cars.com

August 22, 2026

Oil change and tire rotation, waited 2 hours. Waiting time too long, so very long More

by Ursula Studzinska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Ray Chevrolet responded

Ursula, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to our General Manager, George.

August 20, 2026

Great communication very professional very informative great scheduling dept ! On time repairs ! Quality work! Thanks More

by JEFFRO815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Frohling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Freibauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2026 -

Ray Chevrolet responded

Clear communication is at the heart of how our service department operates. Knowing that our scheduling team kept your Silverado 1500 repairs on time and delivered quality work is rewarding, and we appreciate your kind words. Ray Scarpelli 3 ray3@rays-cars.com

August 19, 2026

Great service Kyle is great. He is very helpful and was able to arrange a loaner for me on short notice when the car was in for service. More

by TomG
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 19, 2026 -

Ray Chevrolet responded

Your note about arranging a courtesy vehicle on short notice highlights how our service team strives to keep you moving. Knowing that you found our team helpful during your Chevrolet Traverse service is truly rewarding. Your kind words and five-star rating mean a great deal to us. Ray Scarpelli 3 ray3@rays-cars.com

August 19, 2026

The dealership is always very responsive and has always answered any questions. Kyle is a real asset to Ray Chevrolet! More

by TomG
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 19, 2026 -

Ray Chevrolet responded

Your comments about our responsiveness during the service on your Chevrolet Silverado 1500 highlight how important clear communication is to our team. Hearing that we’ve answered all your questions means a lot to our service department. Ray Scarpelli 3 ray3@rays-cars.com

August 14, 2026

Always great service. Usually out in less than an hour. Car normally gets a wash. But since it was pouring rain we had to skip it. More

by wljg35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Freibauer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2026 -

Ray Chevrolet responded

We are so glad that Chris and our team had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Ray Scarpelli 3 ray3@rays-cars.com

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