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Ray Chevrolet

Fox Lake, IL

Overview
Employees
Reviews
Vehicles
4.7
5,058 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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39 U.S. 12

Fox Lake, IL

60020

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Showing 5,058 reviews

July 29, 2026

TJ was great thank you great service repairing the broken fuel line and getting me a loaner car. More

by mariofelipe69
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2026 -

Ray Chevrolet responded

We’re glad Tj fixed the broken fuel line on your Chevrolet Trax and arranged a loaner car for you. Let us know if we can assist further. Ray Scarpelli 3 ray3@rays-cars.com

July 29, 2026

Best service ever! !! On sales department , Work with Cody, was a really great experience!!! On service department, all of them are super nice!!! More

by Francis Miralda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kalish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick on service
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Jul 29, 2026 -

Ray Chevrolet responded

It’s wonderful to hear that Cody in our sales department and our service team provided such friendly assistance. We’re glad your Chevrolet Traverse received great care, and we look forward to helping you again whenever you need us. Ray Scarpelli 3 ray3@rays-cars.com

July 29, 2026

Everything went as expected. Service was great. First service went well. We will be back. More

by evnsn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2026 -

Ray Chevrolet responded

It’s great to hear your first service appointment for your Chevrolet Equinox went smoothly. Thanks for sharing your experience and we look forward to welcoming you back. Ray Scarpelli 3 ray3@rays-cars.com

July 29, 2026

One thing that stands out with this dealership versus others is that they were transparent and truthful every step of the way. More

by Viper
Workmanship
Recommend Dealer
Yes
Employees Worked With
M Franko
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Jul 29, 2026 -

Ray Chevrolet responded

Thank you for highlighting the transparency you experienced during your Chevrolet Colorado service. Keeping you informed at every stage is something we truly value. We appreciate you choosing us and look forward to assisting you again. Ray Scarpelli 3 ray3@rays-cars.com

July 26, 2026

Very efficient and very professional. My service writer is always very polite and notifies me when the car is ready. More

by jacknginny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
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Jul 27, 2026 -

Ray Chevrolet responded

Thank you for the five-star feedback. We’re pleased our team delivered efficient, professional service for your Chevrolet Tahoe. It’s wonderful that Kyle kept you informed and courteous throughout. We look forward to serving you again. Ray Scarpelli 3 ray3@rays-cars.com

July 26, 2026

They are always very friendly and courteous. They always wash my car when they are finished. More

by jacknginny
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
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Jul 27, 2026 -

Ray Chevrolet responded

It’s great to hear our team has been friendly and courteous while servicing your Chevrolet Tahoe. We’re glad you appreciate the wash we include after every service. Ray Scarpelli 3 ray3@rays-cars.com

July 26, 2026

Had a problem with the AC they found the problem and fixed it! Very good service More

by garybarger02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2026 -

Ray Chevrolet responded

Hearing that our team found and fixed your AC problem and that you were pleased with the service means a lot. Kyle will be pleased to know you appreciated his support, and we appreciate you trusting us with your Chevrolet Tahoe. Ray Scarpelli 3 ray3@rays-cars.com

July 26, 2026

Service department needs a complete overhaul. Takes multiple times to the service department to get issues corrected. Sloppy More

by russellsmith4trustee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Liz Frohling
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2026 -

Ray Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to our General Manager, George.

July 23, 2026

This review is provided by my wife. Cody Gonzales was exceptional and a great asset to RAY Chevrolet. We went in with a request for a Chevy and to sit high while driving. He provided More

by bigjohnson96
Recommend Dealer
Yes
Employees Worked With
Ryan Borke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2026 -

Ray Chevrolet responded

We’re delighted that Cody’s efficient guidance and product expertise helped you find the ideal Chevrolet. It’s great to know he stayed responsive after your purchase. Enjoy your new ride! Ray Scarpelli 3 ray3@rays-cars.com

July 22, 2026

Salesperson said I would get a full tank of gas. He couldn't get the car out of the detailing bay so he just said they can't give out a full tank of gas on every car. Never given floor mats for th More

by amy m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Peter Becker, Carrie Petrilli
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Jul 27, 2026 -

Ray Chevrolet responded

Thank you, Amy, for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. Please reach out to us so we can speak directly, and we'll address your concerns in detail. Please reach out to our General Manager, George.

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