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Luis Rivera
380 Reviews
Hello my name is Luis, I'd like to tell you a little history of myself. I was born and raised in the city of Waukegan Illinois. I started working at the age of 15 with my father, who owned a landscaping company. At the age of 18 i started working for an aftermarket parts store, in which i worked for 17 years. I was able to start off as parts driver and moved myself to managing the parts store for the last 14 years I was there. I was trained and driven in customer service since I was in an affluent north shore area. I then started working at a dealership as a parts counter man. It wasn't my calling to just take orders and price items out. I had the need to help the customer. I asked for the chance to be an adviser in October of 2013. I moved to Ray Chevrolet in August of 2015. I can truly say that I have not worked any where, that is more driven in customer service as Ray Chevrolet is. I would love to have the opportunity to help you in your service needs. Thank you.
Read moreDealership Experience
10 yrs, 11 mos
Industry Experience
29 yrs, 8 mos
Specialties & Trainings
Se habla Español
380 Reviews
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380 Reviews of Luis Rivera
June 05, 2026
Always easy getting maintenance done at Ray’s. TJ Burke took care of the work and kept me informed. We’ve been customers fr over 30 years. Highly recommend Ray Chevy. TJ Burke took care of the work and kept me informed. We’ve been customers fr over 30 years. Highly recommend Ray Chevy. More
by BANASE
Verified CustomerOther Employees Tagged: Ed Dembski, Jessica Holland, Kyle Miller, Liz Frohling, Chris Freibauer, TJ Burke, Ray Scarpelli III
May 10, 2026
Great service really knowledgeable about your needs and kept me informed all the way what is being done with my car and delivered it on time kept me informed all the way what is being done with my car and delivered it on time More
by mhara0
Other Employees Tagged: Kyle Miller, Chris Freibauer, TJ Burke
May 08, 2026
The service and team are good. It was recommended that my vehicle needed over $10000 in service, 18 months after having a complete motor replacement. I get Things wear out, but th It was recommended that my vehicle needed over $10000 in service, 18 months after having a complete motor replacement. I get Things wear out, but that’s close to $20000 in service in 18 months. Not the level of reliability I would expect from Chevy. More
by rsqdivr
Other Employees Tagged: Kyle Miller, TJ Burke
May 02, 2026
Last oil change in September 2025 Ray employee my brakes need attention. My last oil change april 2026 said brakes good why are they pulling my leg? And I had new tires put on and left Ray chevrolet with lo need attention. My last oil change april 2026 said brakes good why are they pulling my leg? And I had new tires put on and left Ray chevrolet with loud cranking from the rear,I went back again and the wheel weights were hitting the caliber! The two hour job took 3 1/2 hours! More
by THOMASDREHOBL
Dealership Inventory (362 Vehicles)
2023 Chevrolet Silverado 1500
used
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
