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Ray Chevrolet
Fox Lake, IL
4,702 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 4,702 reviews
December 17, 2014
Purchasing experience Today I brought my daughter to Ray's Chevrolet to purchase a pickup truck for her. Doug Kiscellus was fantastic. If you want a good deal and good serv Today I brought my daughter to Ray's Chevrolet to purchase a pickup truck for her. Doug Kiscellus was fantastic. If you want a good deal and good service, ask for Doug. Thank you to Doug and all staff members that helped us move our belongings from all truck to new. That was quite the task. The cashier was polite and professional. More
by BD
December 16, 2014
Outstanding We bought a Suzuki SX4 from Tony Jensen. The buying experience could not have been better. After we took delivery we noticed a chip in the windshield We bought a Suzuki SX4 from Tony Jensen. The buying experience could not have been better. After we took delivery we noticed a chip in the windshield that none of us had noticed. It progressed to a crack before it could be repaired. Ray Chevrolet, led by Tony, replaced the windshield without any argument. Outstanding. More
by jeff.arnold.927
Employees Worked With
Steve in service., Tony Jensen
December 13, 2014
TIP NOTCH!! FIRST OFF I WANT TO THANK RUPE AYALA MY SALESMAN RUPE IS THE MAN!! NOT ONLY DOES HE KNOW HIS CARS BUT WENT ABOVE AND BEYOND TO GET THE CAR I WANTED FIRST OFF I WANT TO THANK RUPE AYALA MY SALESMAN RUPE IS THE MAN!! NOT ONLY DOES HE KNOW HIS CARS BUT WENT ABOVE AND BEYOND TO GET THE CAR I WANTED HE MADE SHURE THAT I HAS HAPPY. NO PRESSURE JUST A GREAT GUY THAT DOES HIS JOB SO WELL WORDS CANNOT DESCRIBE HOW I FEEL. EVERYONE WAS FRIENDLY AND REALLY TREATED ME LIKE FAMILY. WHEN THE OWNER CAME OVER HE SHOOK MY HAND AND LOOKED ME STRAIT IN MY EYES AND ASKED IF I WAS HAPPY WITH MY DEAL FUNNY BUT I REALLY HAD NO IDEA WHO RAY WAS! MATT THE GM IS SO GOOD AT HIS JOB THE PROOF IS ALL AROUND YOU THIS GUY DOES A GREAT JOB AND IT SHOWS IN THE STAFF THEY ARE SUPER! EVERYWHERE YOU LOOK IT SHOWS WHY THESE GUYS ARE THE BEST! More
by MoJo 44
Employees Worked With
Other Employees :
CARRIE AND RICH IN CUSTOMER SERVICE MADE SURE I WAS HAPPY AND THANK YOU CARRIE FOR HELPING ME GET WHAT I WANTED AT A GREAT PRICE!
December 13, 2014
Great customer service Thank you Tony Jensen for your great customer service! We purchased a GMC Acadia and you were very accommodating and understanding. The staff that we Thank you Tony Jensen for your great customer service! We purchased a GMC Acadia and you were very accommodating and understanding. The staff that we dealt with was great. They made sure we were 100% happy with our purchase. This is not the first car that we have bought from Ray Chevrolet and probably not the last! More
by jewell5504
Employees Worked With
Tony Jensen
December 12, 2014
I had a great experience. My name is dan drozd and i want to thank Dennis Lazzara for the help that i recived with purchasing my truck. He was very friendly and there were no My name is dan drozd and i want to thank Dennis Lazzara for the help that i recived with purchasing my truck. He was very friendly and there were no problems or set backs at all. Everything was done in a timely manner and i got a great price. thak you More
by dannyjdrozd
Employees Worked With
Dennis Lazara
December 11, 2014
The Atkins Thank you John Lesniak for making the purchase of our new Equinox so easy. Everything went smoothly. You were very informative about all the equipm Thank you John Lesniak for making the purchase of our new Equinox so easy. Everything went smoothly. You were very informative about all the equipment on the vehicle. We will tell everyone to see you if looking to buy a car. Thanks again. More
by kristineatkins
Employees Worked With
December 10, 2014
What a ride So my experience here is a mix bag and a wild ride of deception. First off I found them through auto trader and sent a message to them, I spoke wit So my experience here is a mix bag and a wild ride of deception. First off I found them through auto trader and sent a message to them, I spoke with Alec, who was nothing but great as I explained my needs. He recommend I come in and talk with Dan Broke. I go in and I start to speak with Dan, once again explaining my specific needs. Dan was great, friendly and assured me he could help. My needs are very specific, as I am starting work in oil fields and needed a work truck, the catch, My wife and I have no money to put down. Dan kept assuring me, He could work with us. So we fill out the financing, we were 100% approved according to Dan. He told me he really had to do some extra work to get us no money down but he did. At the end of the first day of the visit Dan told me, "come back tomorrow with 2 pay Stubbs, an electric bill and 6 references. Then you can drive the truck home." I said "that's it, that's all I need to do?" Dan replied "yes, so what time are you coming back?" I said "the same time as today" then it was we'll see eachother tomorrow and you and your truck will go on it's merry way. Now this is were the story starts going downhill fast. So my wife and I go back at the same time as the day before. The first thing I notice is the truck I am supposed to buy, it's still on the lot. Not being prepared for me to take it home. So I see Dan, he says he's really busy would I like another sales person, xxx? Red flag. I say no, we've been working with you so we will wait. So we get to Dan's desk, he starts asking for our info again, I said didn't we do all this yesterday? He said, he didn't put any of it in the computer. So immediately after that he says, " so what about a down payment? " My wife jumps in and says, you know we can't afford one, that was all gone over yesterday and you said it wasn't a problem, you got us 100% financed. Dan told us, "I never said that" The whole reason we came back is because he did say that. So Dan leaves us, for a bit, as my wife and I talk about how we just got suckered and lied to. So Dan comes back with the general sales manager Matt Douvikas. Matt proceeded to tell us we are 100% financed but need 1,000 dollars up front for tax title and license. ( that's not 100% financed) We explained to him that just isn't possible. So Matt says " why don't we call your mom, what's her credit score?" What, I'm a grown xxx man. First off, second off, that is completely opposite of what Dan told us. Matt again says, what about your father in law? We notice he's going down our list of references. So now they both leave again. They come back with a different story this time. This time, the 1,000 dollars isn't for TTL it's a down payment. Once again we explain, this can't happen as our situation won't allow it. So we leave, empty handed, and lied to. So Monday we get a call again. It's Dan, saying he will do what he can. ( do what you can? How about do what you promised the first day?) So Tuesday, Dan calls yet again. By this time, I'm done and know you're just stringing me along trying to see if the unicorns brought me 1,000 dollars. More
by twangster2
Employees Worked With
Dan Borke
December 10, 2014
Ray Chevrolet - Fox Lake Saturday we purchased a used Silverado. Our sales rep Tony Jensen was a great help. Worked with us on pricing, and was very professional. Great to d Saturday we purchased a used Silverado. Our sales rep Tony Jensen was a great help. Worked with us on pricing, and was very professional. Great to deal with. Love the truck. Would definitely recommend Tony and the dealership. Danny More
by Danny Schlosser
Employees Worked With
Tony Jensen
December 09, 2014
Buying a new 2014 Chevrolet Cruze We bought 2014 Chevrolet from Ray Chevrolet and had a great experience was helped by Andrew Freeman. Was treated very well made you feel welcome at a We bought 2014 Chevrolet from Ray Chevrolet and had a great experience was helped by Andrew Freeman. Was treated very well made you feel welcome at all times. Would send anyone there if looking for a new or used car. We bought a Chevrolet pickup truck there a year and a half ago they have the greatest service department we have ever seen. More
by sharron.walton.7
December 09, 2014
Why Go Anywhere Else?? Ray Chevrolet in Fox Lake is definitely the place to go when purchasing a car. Salesman George Zakrzewski was by far the best salesman that I have ev Ray Chevrolet in Fox Lake is definitely the place to go when purchasing a car. Salesman George Zakrzewski was by far the best salesman that I have ever worked with. He went above and beyond to get me a great deal, not only on my trade in but also on the car I was buying. He gave me all of the time that I needed, which in turn gave me peace of mind when I did purchase my vehicle. He was never pushy, and even offered a paint job (which was absolutely amazing) where the used car I bought had a bit of a scratch for free!!! Not to mention that Ray Chevrolet gives so much back to the community by supporting schools. As a teacher, I would never go anywhere else. Thank you everybody at Ray!! When it's time for another new car, I'm coming your way. More
by CoachH
Employees Worked With
George Zakrzewski
