
Ray Chevrolet
Fox Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Found the Suburban that I wanted online. Called the dealership to discuss the price and options. They were prompt and courteous on the phone and understood that I was price shopping on the internet. dealership to discuss the price and options. They were prompt and courteous on the phone and understood that I was price shopping on the internet. They were able to pull up Suburbans at different dealerships for me to compare options, mileage etc. As I was shopping over an hour away from their dealership, most of the transaction took place via TEXT and email. Very cool to be able to work that way in this day and age. Not the typical dealership and salesmanship you'll find at other dealerships I have visited. Granted I knew exactly what I wanted, and they had it. It helped that they had a very competitive price on the vehicle. But I will say that during my visit, I 'overheard' a lot of other salesmen speaking on the phone and talking in person. I believe they've all been brought up the same way - to be courteous, friendly, and accommodating to their customers. Being a professionally trained salesman, I didn't feel handled or worked over. Not how I do business, and apparently not how HUGO AYALA does either. This is my first Chevy vehicle and my first from Ray Chevy. I'd definitely give them another opportunity to earn my business. Very good used car selection as well. More
Ray Chevrolet has been performing service on my vehicles for over 20 years and have never been disappointed. Would not think of haveing service performed anywhere else. for over 20 years and have never been disappointed. Would not think of haveing service performed anywhere else. More
When I go the rays for service I always deal with Joe. He is very polite and always smiling. He is very easy to work with and does what ever it takes to get the job done right and In a professional manner. is very polite and always smiling. He is very easy to work with and does what ever it takes to get the job done right and In a professional manner. More
My wife was looking for the first new car she has ever owned. She had several different manufacturers is mind. I had purchased a new car in 2009 from this dealership and John Lesniak helped with the pur owned. She had several different manufacturers is mind. I had purchased a new car in 2009 from this dealership and John Lesniak helped with the purchase at that time. John was very helpful in our selecting a Chevy Malibu as the vehicle for my wife. He was very thorough in his description of all the options available on the car as well as describing the performance of the car. My wife took several test drives and John explained how the Malibu would be the best car for her needs. Thanks to John's patience and extensive knowledge of the Chevrolet products, we now own a brand new Malibu. The staff who assisted with the final details of the sale included Carrie Petrilli and David Cooper, our appreciation goes to all three individuals. Thank you, Tony Gundrum More
Outstanding Experiance, the staff will do anything to get you the car you want at the price you need. Adam walker great salesman, I will purchase from him again. Highly recommended. you the car you want at the price you need. Adam walker great salesman, I will purchase from him again. Highly recommended. More
h The price was right on my new Chevy Traverse. Thank you, Tracey, for being very open, transparent and helpful in deciding what car would be right for me. I am extremely pleased with the service and q you, Tracey, for being very open, transparent and helpful in deciding what car would be right for me. I am extremely pleased with the service and quality of the product and dealership. I will definitely recommend you to others looking for new or used cars. More
Best price on a new Volt I saw anywhere. When I got there (after a pretty long drive from home) they stuck to their word about the price they originally quoted me - something another dealer close to ho there (after a pretty long drive from home) they stuck to their word about the price they originally quoted me - something another dealer close to home did not. Everyone was very friendly and wanted to make the experience as positive as possible. I'd make the trip again, for sure. More
Drove 1hr to this dealership to test drive a lincoln navigator. During the test drive I noticed that the transmission was slipping and told the salesperson that I was still interested, assuming that the navigator. During the test drive I noticed that the transmission was slipping and told the salesperson that I was still interested, assuming that they fixed the issue. I was assured by the manager & the sales person that they don't sell cars that are unsafe and that they would let me know when the repairs were made so I could come back and look at it. I received a phone call the following evening saying that they believed it was an ignition coil and that they were working on repairing it. I waited 2 days before calling them back only to find out that they sold the vehicle the previous day. 1 star for customer service - I have no idea if they fixed the car and sold it as a lemon to someone else or if they just plain forgot that they had a customer waiting to purchase the vehicle. More
Hugo Ayala and Ruperto Ayala were very knowledgeable and helpful. I would recommend their services if you are looking to buy a vehicle. They go out of their way to make it a great experience. helpful. I would recommend their services if you are looking to buy a vehicle. They go out of their way to make it a great experience. More
Ed was amazing, friendly, funny, and did everything in his power to get us in our brand new car. Him and the financial team offered a deal we couldn't pass up. We will definitely be returning to this de his power to get us in our brand new car. Him and the financial team offered a deal we couldn't pass up. We will definitely be returning to this dealership! More