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Ray Chevrolet - Service Center

Fox Lake, IL

4.6
1,041 Reviews

1,041 Reviews of Ray Chevrolet - Service Center

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October 12, 2016

Great and quick customer service! Always greeted with a smile. Very knowledgeable always answers all my questions. Best customer service hands down!! That is why I will always recomme More

by Nereida Alarcon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
Oct 13, 2016 -

Ray Chevrolet responded

Thanks for the 5-star rating, Nereida! It's wonderful to hear that you have had such excellent experiences with us, and that you have been well accommodated by our team each time. We appreciate your business and look forward to seeing you on your next service visit! Regards, Ray Chevrolet

September 11, 2016

Service department Was very well taken care of and love the short wait time the waiting room is just wonderful and cheerfully decorated and the workers are so friendly More

by maryrudder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Rizzo, Dennis Lazara, Tony Ruiz, Ruben Escobedo Sr.
Sep 12, 2016 -

Ray Chevrolet responded

Thanks for the 5-star rating, maryrudder! We're pleased to hear that you had such a pleasant experience, and that everyone made sure you were well accommodated. We appreciate your business and look forward to working with you again in the future. Regards, Ray Chevrolet

September 08, 2016

xx engine Came in for check engine light. Kyle Miller told me have a seat he would have it checked and fixed 1 hour later it was done. replaced 2 sensors thank More

by James Hauck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2016 -

Ray Chevrolet responded

Thanks for the 5-star rating, James! We're pleased to hear that you had such a great experience with Kyle, and that he was able to quickly and efficiently take care of your vehicle. It's wonderful to know that you were so well accommodated, and we appreciate your business! We hope to work with you again in the future. Regards, Ray Chevrolet

September 01, 2016

A simple phone call I called in to ask a couple of questions about my warranty on my vehicle. I own a 2012 Chevy cruze. Mr Louis answered my call. He sounded very enthusi More

by maribel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2016 -

Ray Chevrolet responded

Thanks for taking the time to share your feedback, Maribel! We're happy to hear that Luis was so helpful and attentive, and made you feel at ease during your service call. It's wonderful to know that he extended useful advice and information to you to help you feel confident about the services we offer. We look forward to working with you soon! Regards, Ray Chevrolet

September 01, 2016

Que amabilidad y servicios. Fue un placer conocer a Luis y tener la ayuda de el! Tiene mucha experiencia y su amabilidad es de lo mejor. Gracias Luis por todo su ayuda! More

by Ediaz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2016

Glad to be doing business with Ray Chevrolet I had great cservice! Luis was on the ball quick to attend me. Great customer service. Will be coming back to do more business with ray Chevrolet. More

by Spock84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 02, 2016 -

Ray Chevrolet responded

Thanks for the 5-star rating, Spock84! It's wonderful to know that Luis was so helpful and attentive, and made sure your car was quickly and efficiently taken care of. We appreciate your business and hope to work with you again in the future! Regards, Ray Chevrolet

August 31, 2016

Amazing service! Roberto is the person I can always count on when I have a question! Informs me well and gives me peace of mind! I love this dealership and they're lu More

by Shadowsonic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
Sep 01, 2016 -

Ray Chevrolet responded

Thanks for the 5-star rating, Shadowsonic! We're glad Roberto has been so helpful and attentive to your needs, and makes sure all of your questions and concerns are addressed each time you bring your car in for service. We appreciate your business and hope to work with you again in the future! Regards, Ray Chevrolet

August 31, 2016

Amazing service! All around amazing service, so happy I found this place! I had Rob Chavez, to have my car serviced. He was a delight, very knowledgeable, and very hon More

by Mandi900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
Sep 02, 2016 -

Ray Chevrolet responded

Thanks for the great feedback, Mandi! We're happy to hear that Rob was so helpful and attentive, and made sure you were well accommodated from start to finish. It's wonderful to know that he addressed all of your questions and concerns, and made it a pleasant experience from start to finish. We appreciate your business and hope to work with you again in the future! Regards, Ray Chevrolet

August 24, 2016

Service So far my experience has been wonderful. No matter what the problem or whatever questions I have or concerns, I call Louie. It's like magic, no worrie More

by Alyssa Lenzini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2016 -

Ray Chevrolet responded

Thanks Alyssa! We're so glad to hear that you have had such great experiences with Luis, and that he continues to make sure that you and your vehicle are well taken care of each time you bring it in. It's wonderful to know that he makes you feel confident in the work that is done on your car, and we appreciate your business! We look forward to working with you again in the future. Regards, Ray Chevrolet

August 22, 2016

Best in customer service I recently had some major work completed on my car. This was a particularly difficult job and took some time to complete. Steve Eckhardt, my service a More

by Steve B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eckhardt
Aug 24, 2016 -

Ray Chevrolet responded

Thanks for taking the time to share your experience, Steve! We're happy to hear that you had such a pleasant experience, and that Steve was able to make sure your car was well taken care of. It's wonderful to know that he kept you well informed throughout the process of having your vehicle serviced, and that you felt confident and at ease with the work that was done on your vehicle. We appreciate your recommendation and hope to work with you again in the future! Regards, Ray Chevrolet

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